Why I Quit Poshmark

Screen Shot 2016-06-23 at 11.31.11 AM

It was great while it lasted. But it’s over. At least for me, it is.

After a couple of years of having great success buying and selling on Poshmark, I recently quit using it altogether. I was a top seller, with over 333,000 followers. I had some amazing regular customers (which is the biggest drawback to me leaving the app…I loved these folks!)

But then I had a seriously bad customer service experience with Poshmark that caused me to wonder if all the time I was spending on the app was really worth it. And it turned out that for me, it just wasn’t.

So I took my closet and created my own online store, Shop Stylaphile.  Now I have a lot more control over what I’m selling and I don’t have to pay a 20% commission to anyone. And most importantly, I don’t have to deal with the following problems that caused me to quit Poshmark altogether.

Wanna quit Poshmark & create your own online store? Try BigCommerce!

Spacer

The 4 Reasons I Quit Poshing

Spacer

Reason #1. No Real Protection For the Seller

Spacer

Here’s the bad experience I had that was the impetus for my Poshmark departure. A Posher purchased a very unique top from my closet. It was in perfect condition. When she received it, she filed a case with Poshmark stating that the zipper didn’t work. She even supposedly sent them video proof of the zipper not working.

I always took great care to make sure every piece I sold on Poshmark was in excellent condition. If there were any type of minor flaws in the garment, I would disclose them in my description. I certainly would never list an item with a zipper that didn’t work. This person just received the top and either didn’t like it or found out it didn’t fit her and wanted her $25 back.

I responded to Poshmark and informed them that the zipper worked just fine when it was shipped, but they sided with the buyer and returned the item to me. The first thing I did when I received the top back was check the zipper. And guess what? It worked just fine. I contacted Poshmark Support to let them know, but they never responded. So I never used Poshmark again.

Spacer

Reason #2. Lowballers

Spacer

Ugh. Lowballers are the worst. They’re the reason I stopped accepting offers on my items when I was active on Poshmark. Apparently these people are only willing to pay $5 for ANYTHING in your closet, whether it’s an authentic hard-to-find Coach bag or a vintage Versace dress. I got to the point where if someone offered me less than half the asking price, I would just block them. But when I found myself blocking people like a dozen times a day, I just stopped accepting offers at all. I would write in my description “Final Price” and “Price is Firm.” But Poshers would still offer me $5. Those folks got blocked too. If you can’t be bothered to actually read the item description and respect the seller’s policies, then you really shouldn’t be on Poshmark.

Spacer

Reason #3. Unethical Buyers & Trolls

SpacerWhile the majority of the people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples. These are the people who you rush to the post office for so you can get their item delivered to them ASAP, but then once they get it, they don’t even bother to mark it as received, so you have to wait 3 days for your payment. Or the folks that give you a 1-star review without absolutely any reason for the low-rating. And how about the ones that give you a low rating because they didn’t like the fit?

And then there are the trolls. I found two types of trolls exist on Poshmark. There are the trolls that comment and ask a gazillion questions about an item (most of which have already been answered in the description…the one they couldn’t be bothered to read). These people never buy anything and it seems their sole purpose for being on Poshmark is to waste your time.

Then there are the pervert trolls. These are men who have found Poshmark and created accounts just so they can ask you to “model” that pair of high heels or that tight dress. Again, there should be more seller protection offered by Poshmark when it comes to trolls like this.

Spacer

Reason #4: Massive Time-Suck

Spacer

The parties. The sharing. The answering questions. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app got to be ridiculous. Four times a day for the parties. Sharing first thing in the morning. At midnight my husband would say “Are you still poshing?”  I suddenly realized that all the time I was spending being “social” on Poshmark was keeping me from doing other really productive stuff in my life. Like exercising. And writing for my blog Stylaphile. And being active on other social media that helps grow my Stylaphile business, like Twitter, Facebook, Pinterest, and Instagram.

Of course, there are several sellers on Poshmark who are crushing it…knocking it out of the park. They are making a lot of money from the time they are investing. I get that. I applaud that. I’m thrilled that for some people, it works.

It just no longer worked for me.

Line-Divider

If you want to quit Poshmark and start your own  online store, try BigCommerce. It’s easier than Shopify and offers more options.

HorizontalSpacerInsert

InstagramBlock   NewsletterBlock    SnapchatBlock

197 thoughts on “Why I Quit Poshmark

  1. I’m not a big active seller on Poshmark by any means but had success with items I posted. However, I did have the same experience related in reason 1 with a dust bag I sold. Really a Chanel dusty bag! Probably no more than $15 dollars. Although the buyer had no postings or reviews, this person contacted Poshmark accusing my the item sold of fake. First it blows my mind that people will pay for designer dusty bags and empty shoe boxes but hey, that that’s just me. So if someone is willing to pay for them, I’ll gladly move my shoes to a plastic container and sell you my boxes and bags. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. I still use the site but it did leave a bad taste in my mouth. After seeing your post I may check out some other options.

    Liked by 4 people

  2. Thanks for your comment Patricia. I am so sorry that happened to you as well. I obviously had the same feeling as you. That my integrity as a seller was being questioned. That was really the tipping point for me. Keep me posted if you start something outside of Poshmark so I can help you promote it! Thanks again for the comment.

    Like

  3. I have not had a case opened yet. I know I will one day. I sit on pins and needles with every order. I am not sure if it is worth the stress. The problem I have is I have not found a platform I like as much as PM, except for the time suck sharing issue. I appreciate your thoughts here.

    Liked by 1 person

  4. Thanks for your comment Michelle. If it’s working for you, by all means stick with it! I also use Tradesy. Tradesy handles all returns on their own. If the buyer doesn’t like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. And no time suck as it’s not a “social” app.

    Liked by 1 person

  5. Love this thank you for sharing your opinion and experience. I have been on posh for 6 mo. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense…. I have done really well making a lot of money up until this month. When I started to step away a little bit more my sales faltered. I wonder is it worth it? I may have to explore some other options.

    Like

  6. Thanks for the comment Holly. There are other options besides Poshmark, like Tradesy and even eBay that aren’t quite as time consuming. Or you could open your own online store on Shopify too. Keep me posted on how it’s going for you and thanks again for the comment!

    Like

  7. Thank you for sharing your post with the world! I’ve been on Poshmark for awhile and just started selling within the last four or five months. I’m so sick and tired of the low-ball offers, especially when I already list the items at a low price. I’m sorry, if I list a brand new, with tags Kate Spade cosmetic bag for $20 don’t ask if I’ll take five. That’s ridiculous. I’ve only had one person open a claim and Poshmark denied it. I’m sure she just didn’t like the item and wanted a refund. I’ve had another rate me low because she said the pictures made the bag look bigger. Uh, I posted FOUR photos of the bag, including one where I’m holding it for reference. And I clearly listed the dimensions ::sigh:: It’s exhausting dealing with rude people that don’t care to read the description, like you mentioned. In theory, it’s a great site but the fees are ridiculous. I’ve started cross-posting items so I can have a wider scope of buyers and most of the time, I’m more successful on ebay. It might be time to say goodbye to Poshmark myself.

    Liked by 1 person

  8. Hi Kelly! Thanks for sharing your experience with me and other Stylaphile readers. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they aren’t warranted. I sell a lot on eBay and Tradesy as well. Tradesy sets limits on offers, so you never have to worry about lowballers. Good luck with your sales!

    Like

  9. Hi! I saw your post on Posh and read your blog article. I’ve been on Posh for about 2 years and I’ve been selling things here and there. Recently I started putting more time into it and I noticed that I actually started to see more purchases! The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they weren’t what she expected because the label said “straight jeans”. Ok, I get it. They’re skinny jeans to me lol. Then the other day I had a terrible experience as a buyer. I purchased a name brand handbag for a very low price. The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. I asked the seller if it was authentic, she said yes. I was so excited for my first handbag of this brand! I get it in the mail and the leather feels light. The stitching is uneven and awful. The ends of the zipper teeth didn’t line up. The logo wasn’t aligned properly. The zipper pulls with the brand name felt like plastic. So I sent posh pictures of my complaints. They asked me for pictures which I sent. They denied my claim stating it wasn’t enough evidence of a fake. So I resold it on Posh and got rid of it the same night! I got my money back, but damn! I was complaining to my bf and he wanted to help out. He emailed posh asking them what criteria do they look for that constitutes a fake? He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. They emailed him back directing him to the app step by step how to start a claim process. They didn’t even answer his question! I am still using the app, but I will not be buying any bags!

    Like

  10. I have more luck selling on IG, it’s a great community, and would like to look in to Tradesy. Is EBay worth it?

    Like

  11. Hi. I just came across your blog & Shopify site. I’ve been selling (very little) on Poshmark for a few months now. I must admit I don’t spend a ton of time on it. I do follow new people weekly & share my listings but I was just hoping the app would do more of the advertising for me I guess. I want something more plug & play. I am just selling stuff from my closet that I can’t fit in anymore, I have a ton of clothes & shoes and wanted to see if I could make a little cash off them. I’ve had a positive experience it just seems stuff doesn’t sell that much. And I am selling stuff for cheap too but it’s not moving??
    I did notice that a lot of the items being sold seem high endish. My stuff is just regular everyday clothes & shoes it seems. So you think Shopify would be better for me? Your stuff looks real nice. Any advice you can give me is so appreciated. Thanks!

    Like

  12. Thanks for the comment Angelica! I’ve heard a lot of similar complaints about fakes being sold on Poshmark. And they do have a bad reputation for customer service. The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users.

    Like

  13. I have a lot of luck with both Tradesy and eBay actually. You definitely have a huge audience on eBay. Give them a try and let me know how it goes!

    Like

  14. Hi Nelia! Thanks for your comment. I would try eBay and Tradesy before doing a Shopify account. You do have to pay a monthly fee to use Shopify and you have to know a bit of HTML programming in order to get your site set up the way you want it. If you’re selling less expensive stuff, eBay might be the way to go. Try it out and let me know how it works for you!

    Like

  15. Hi! I’ve been selling on Poshmark in a niche market – vintage. While my sales have picked up, I still get the ridiculous Lowballs like we are at the flea market, and there are times I get infuriated. I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. Yeah, ok!?!? It was $10.
    I’ve been considering finding a new platform for sales. I’ve branched out to posting my items on IG, I’m just nervous about making the leap to a full fledged small business. How do you advertise your site, or give it visibility to the market you are targeting? I’m afraid adding one more domain to the Internet is throwing a penny into the void – hard to find unless you’re really looking for it!
    Thanks.

    Like

  16. Hi Dee! I’m hearing more and more similar situations like yours happening on Poshmark. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? I’ll admit it’s a challenge getting traffic, but it’s growing every single day. I started an Instagram page for the brand (@ShopStylaphile) and also use the blog and other social media channels to drive traffic. I do see that a LOT of people are strictly selling on Instagram too.

    Like

  17. Thank you for sharing your experiences. I just started selling on Poshmark and sold one item thus far. You provided food for thought. My item was shipped to a buyer yesterday, so I will see how that goes.

    By the way, I love and appreciate your honesty.

    Like

  18. Thanks Stacey! Don’t get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. Good luck with your sales though and thanks for the comment!

    Like

  19. I’m currently selling on pm… And it can be time consuming sharing. I’ve also had some open cases, 2 favored the buyer and 3 favored me, because as you stated … I describe the item great and they still can come up with a lame excuse and say they don’t want it. I’ve been doing okay overall… It hasn’t caused me to throw the towel in just yet but it was definitely better than Ebay . Thanks… I was finding people on poshmark and ran across your closet to follow . Good luck !

    Like

  20. What about Mercari? They don’t charge any fees at all to sell your stuff! I have several friends who are big fans, and I’m planning to join soon myself, I just haven’t gotten around to it yet.

    Like

  21. Hi, I came across your post and loved it because it describes how I feel with Poshmark. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may “official business”, I went well for a while but all of a sudden sales got to a halt. I have thousands of dollars in retail or “boutique” merchandise, as they like to call it and no matter how much I share, how many hours I spend….. No sales! My family sees me running around trying to make a sale and decided to help me so we literally share ALL THE TIME and nothing, just some weeks ago I was having good sales but I have the feeling they have a way to control who sees you shares or how many people sees it. I guess its something new in their system, don’t really know. I decided to ‘move’ to Instagram as Shopify is excellent but you need to know some HTML. just thought mean while Instagram was or is a good idea but having a hard time getting ‘valued’ followers, most people like the posts because they want me to follow them or like back…. Going crazy, any ideas? anything will help. Thank you.

    Like

  22. Hi Susan! I actually tried Mercari for a while but all I got were seriously lowball offers on all my stuff (like $3.00 lowballs). And I got endless questions on every item, even though I had described it completely. I just found Mercari to be too much of a hassle. More so than Poshmark.

    Like

  23. I have had similar things happen on both eBay and Mercari. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. A lot of people were interested and someone bought it almost immediately. I packaged it VERY carefully and sent it on its way without much more thought. The buyer receives it and a couple days after the tracking says it’s been delivered, the guy messages me and says it’s damaged. Immediately I knew. He had flown it, crashed it, and was trying to return it. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. So in this situation mercari shouldn’t have approved the refund because he has clearly admitted that he was just unhappy with his purchase price! I sent mercari several emails showing them my conversations with the buyer (even though I knew they could see it) but much to my dismay they approved the return. Guess what I got back? Yup, a pile of junk that barely represented what I had sent. I videotaped myself opening the box and sent it to them. They just said “sorry the buyer has been refunded.” End of story. I wasn’t able to sell the drone in fact I could barely give it away. $300 down the drain.
    Never again mercari.
    With eBay, I’m having a similar experience, but I’m still dealing with it and need some advice. I sold a very rare jar of MAC pigments (a discontinued shade, worth a lot of money). The jar was 3/4 full. I clearly stated in my
    ad that I had dumped out a small portion of the pigment when I bought it and hadn’t touched the rest since. It was bought immediately and the buyer asked me to ship it asap which I rushed to the post office to do. A few days later, I get an email from the buyer saying “what’s this? I bought a BRAND NEW IN BOX item and this has been used”. I told him that my ad had clearly stated that it was not brand new and that it was 3/4 full. THEN he says ok well this isn’t 3/4 full, it’s about
    10%. He sent me a picture of the pigment. The jar has about 10% left. Which is NOT the amount that was there when I shipped it. I know he is doing this to get a refund.he has already opened a case with PayPal and now has been harassing me
    Endlessly. What should I do? Usually I would just accept the return and avoid an unhappy buyer. But from the looks of it he has removed a portion of the product and I have no way of knowing what I would be getting in return! This is an item that you can sell 1/8 tsp. For $50. So maybe this is his scam, I don’t know. I am pulling my hair out over this and he keeps sending
    Me nasty emails! anyone have any ideas?

    Like

  24. Hilary, I am so sorry this has been your experience as a seller. It’s quite frustrating, especially when you’re doing everything you can to provide great customer service. Unfortunately, there are just a lot of less-than-honest people out there who want something for nothing and have no problem cheating other people out of their money (or product). My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. (I’ve had to do that with a lot of people on eBay, and previously on Poshmark.)

    Like

  25. I believe I have been scammee by a buyer and Poshmark ruled in her favor. She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. She also never used the bundle feature and on one of her packages she listed a different address entirely to flim-flam me. Looking at her closet I see she purchases all sorts of jewlery for a super-low price only to turn around and resell it. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. Since then another open case has been filed against one of my listings where it was clearly stated “NO STAMP” to determine if what I was selling was gold or gold-plated. These scammers really make you lose faith in humanity! I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that I’m going to get kicked off of here due to these bogus fradulant people.

    Like

  26. i am so over Poshmark! I am an honest person and would never think about trying to rip someone off. Anyway, i’ve sold several items on Poshmark and had great ratings. I recently sold a Chloe Marcie Bag and after I sold it, it got shipped to them to authenticate. I bought this bag from Saks and saved money for months to buy it. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. I must send them $20 shipping fee thru paypal in order to get my bag back, otherwise they would keep and destroy it. Omg! I am just sick!!!! How can a bag i purchase from Saks for an arm and a leg be fake? I have this terrible feeling i will never get my bag back! 😦

    Liked by 1 person

  27. Jody, I am so sorry that you went through that on Poshmark! Unfortunately, I’ve heard many stories similar to yours. Again, lack of concern and respect for sellers on Poshmark is one of the reasons I left. I hope this works out for you!

    Liked by 1 person

  28. I am new to Poshmark (less than a month) and I have to say that I am definitely buying more than I am selling. I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). But to be honest, online businesses are never easy. If you ready people’s complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place – I feel like they are all basically the same. My honest opinion on PM: It is great for someone like me – I am a graduate student who likes to shop. Cant afford new stuff like MK bags and such, but would love to get them for below $100. I ask a lot of questions on an item (and I am sorry sometimes we have to ask a lot of questions but end up not buying it) but then if it meets my criteria, I always buy it. PM has made me not visit the mall for a 3 weeks now, so it has made me save some money and get REALLY good second hand stuff. For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return.

    Liked by 1 person

  29. It’s obvious Poshmark’s main intent is to earn money primarily for themselves, and that’s mine with my closet. It would be interesting to see how many sellers vs buyers are on the app – and how many sellers converted to buyers. If this company ever goes public I’m buying stock! That’s where we’d all benefit! One thing I’ve noticed with new apps, is they do seem to listen to the customer. If we keep notifying them of their weaknesses they more than likely will adapt and change to become a better business. Otherwise they’ll spiral out of business.

    Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely haven’t earned a profit. So tip for having your own closet business: “work fast” and avoid scrolling for items to purchase for yourself!

    Use the site wisely, certainly don’t sell something you wouldn’t give away to charity. With no real protections, it’s a huge risk for You and not to Poshmark or the buyer. Same goes for buying….don’t buy something for a price you couldn’t recover on a resell. And certainly know that your bought purchase may end up being a donation as well. For designer items, Posh has the Concierge service for $39 to “authenticate” items but that’s probably not foolproof either.

    Moral of the story – it’s fun, spend whatever time you want to with it but know there’s risk and don’t get emotionally involved. Remember it all probably started because you’d rather have the cash than just donate it, so consider it a bonus. Happy poshing!

    Like

  30. I read with great interest your reasons for leaving Poshmark. I have to say that I have been on the site for only 6 months and have experienced all that you spoke about! Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! That makes me uncomfortable! Besides all the fake purses, etc., I wonder about fake clothing. How can so many people have tons of Zara in their closet that they are selling so inexpensively? Where is the merchandise coming from? Why do these people have profiles with no real photo of an individual? Same with Free People. I asked this woman to show me the tag and she was so insulted. She took another photo and it was the dress with a tag hanging down from a distance. You couldn’t see it. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! Getting defensive – that just makes one suspicious! Which is why most all of my 4th pics are close ups of the tag!! I don’t know – too many things that are just off about POSH! I find it to be somewhat elitist as well! Also their wholesale portal is a joke. If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! On one wholesale portal – I think it was the bullet necklaces, they give so much to charity – I suggested Posh give the 20% they make off each sale to said charity! Ha, like that will ever happen! Sorry for the diatribe!

    Like

  31. A follow up comment since it has been a FULL month for me on Poshmark: WHAT IS WITH ALL THE CHINESE STUFF BEING SOLD FOR RIDICULOUSLY EXPENSIVE PRICES? I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Id rather save $34 and wait!). And they get mad if you tell them that? I feel like Poshmark has become either for high-end $1000+ handbags or for cheap stock picture things from China that in real life is usually NOTHING like the picture AND has f** up sizes.

    Like

  32. An update on my situation, in case anyone cares….. the eBay guy was of course refunded his money. Much to my dismay, they didn’t require him to return the item. So now I’m out the item AND the money. Did anyone else not know this or am I the only one? I am so upset!!! I have to say, that I don’t see this happening on posh…. but maybe I’m wrong. People suck! (Some of them).

    Like

  33. Hilary, so sorry that happened to you on Ebay. Google “Ebay sides with buyers” and you will get an eye full. Its a sad place for sellers these days. I am new to Poshmark, buyer only, no plans to sell, and went a little crazy picking up quality items for work. By and large I have been very impressed with the sellers. I know you have a rough road to go from when my husband was selling on Ebay. He was sadly a victim of the great “Ebay Purge” they did in 2013 despite top reviews and power seller status. (Google that too for an eyebrow raising bunch of reading. ) Anyway, if I sell it will be through the local consignment store because of the bad apple buyers that ruin online selling. Don’t need the stress. Yes, there is still the good old fashioned consignment store……

    Like

  34. I sell on Mecari and saw a huge difference in sales from Posh. Mecari buyers are more excited to purchase in the constant 24 hr feed . The posh parties put your life on hold . Your forced to go to there parties in order to view the sellers current items in the feed. With PM new app adding Mens and children it’s like party overload.
    Please note Mecari is not free
    After November 16, 2016. Any post before that day is free

    Like

  35. I love poshmark, but I have found the people on there to be very rude and hurtful. I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. I came back from vacation to all of that and just shipped her top and deleted the app. I love the idea of poshmark, but it is too social.

    Like

  36. That’s AWFUL!!!!!! OMG, I’m so sorry you ad to go through that Cat. I had my share of “crazies” too when I was on Posh. And like I said in the post, it was just way too time consuming and “soul-consuming” when it comes to experiences like the one you had.

    Like

  37. When you buy used, naturally you expect to pay a lot less. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. And of course the seller is trying to make there money back off an item they may have paid 200 dollars new and selling used for 80 or 90 dollars, for long time thrift store/second hand/goodwill retail store / yard sell and so on buyers, we know that 80 to 90 dollars is not a true deal on a used item. But I guess some people do think there used stuff is better then others same used stuff . Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. Give a child a chance to own his or her first pair of nike, ugg boots, Etc. I just feel that sellers should be mindful about the real worth of an used item.

    Like

  38. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset.

    Like

  39. When selling on shopify do I have to pay some kind of fees? Any sharing or following like poshmark? Poshmark is kind of time consuming and I try to look elsewhere where I have more control and not having to deal so much with the buyer How can people see my items? Can you please tell me more about it. Thanks

    Like

  40. Hi Christine! There is a monthly fee to set up your site on Shopify of around $30. It has built in capability to share your store on social media with things like “shoppable” pins on Pinterest and Instagram, so you can share with your social media following. I get a lot of traffic to my ShopStylaphile site through my blog, Pinterest, Facebook and Instagram accounts. Hope that helps!

    Like

  41. I think I’ve had the worst experience on poshmark yet. So I’ll start by saying I’m Newish to poshmark. I’ve been a member on the site on and off for a couple of years however it wasn’t until the last three months that I’ve really been active. I was having some pretty great success although it was time consuming. Then I came across a buyer. She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. Mind you that I’ve had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think I’d go and scam for $15 technically a $12 profit. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. I don’t really have a way of proving it except with my record of sales and not having any problems. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. Still no response from poshmark. Then she goes as far as posting a picture of my profile and some police report she claims to have filed. Again I contact poshmark no response. It has left me mortified that trolls like this exist on this site and poshmark does nothing. I think I’m done with poshmark for now. Honestly she can keep the $15 and the lipgloss I just wish she’d stop spamming me and sharing my information with the world. Also on her page I noticed she sells replica Louis Vuitton which is against poshmarks guidelines but again they’ve done nothing. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like “whore” and “piece of shit.” It’s crazy and again poshmark does nothing.

    Like

  42. Maria, this is terrible! This may be one of the worst Poshmark experiences I’ve ever heard of. So sorry you had to experience that! Again, that’s why I say there is not enough protection for the sellers on Poshmark. You’re better off selling on eBay or Tradesy, where there is a bit more protection.

    Like

  43. I too am done with Posh…….I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. I came across a whole network of victims within Posh after nearly being scammed by “Julie”. I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her “stolen” pics and showed fellow honest Poshers how to use Veracity. An app where you can load a pic and it will tell you if it can be located anywhere else on the internet. Which all of hers were, so my listing was valid. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing “Julie”. I assumed they meant don’t speak to her, which I avoided. I kept the listing up unaware that was the issue. (What company wouldn’t want to keep their site free of these types?!) My account was locked again, and I was told it wouldn’t be reinstated. So after about 5 emails that took a month to get an actual response, I was told that I hadn’t removed the listing explaining how to spot a scammer. With that being the issue I didn’t want to be on their site anyways, who would support people taking advantage of others. But I like you missed the social aspect, I had regular buyers that I had became friends with. So after 6mo and deleting my account, I broke and opened a new closet, this time I was going to be more vigilant. I have been using for over 6 mo, perfect sales/buyer….no complaints. Then suddenly my account was locked after emailing and waiting for the response…which was I had ties to an account that had been locked. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasn’t been fulfilled! So as of right now I am out around $100. Not a lot, but I can’t imagine that I am the only one that this has happened to. There customer service is horrible, especially for what they charge! There isn’t any protection on either end! And it takes days for a generic email. So I am officially done, it is no longer worth the time, risk, and effort. I would recommend anyone that is considering joining to research!! They are all about profit and protecting the scammers within their site. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. I would also encourage others to do the same that is the only way they will correct the fraudulent behavior!!

    Liked by 1 person

  44. You did the right thing Lesli by filing an official complaint with the BBB. I hope they will get your money back for you very soon!!! So sorry that happened to you!

    Like

  45. How does the BBB have them at an A with all the complaints people have filed?!! It’s so crazy! Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned.

    Liked by 1 person

  46. Well I am glad I came across this blog and disappointed in POSH. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. Unfortunately I have not received a single package sent with as much care as I send mine. I just sent a package on Friday and, I assume because of Christmas time, the post office hasn’t scanned the item yet. I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter… post office is a little behind updating and I felt so bad…of course the one time I don’t wait in the long line to get a receipt!!! I wrote a comment apologizing and she was just rude to me and leaving unnecessary comments (mind you it has only been 3 days since I mailed it and she may very well receive it tomorrow or the next day because she actually lives close by) . I felt really and until she started being rude. It could have gotten lost and that happens. I have sold quite a bit with no problem, but bad buyers don’t care about that and poshmark much less. They have never ever responded to me about anything in the past. As a few other people have said, I have been on pins and needless for a few days over a profit of $16, which makes me disappointed in myself for letting this get to me. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I don’t get a bad review ( I have 5 stars so far and worked hard for it) It just isn’t fun for a good seller. I think I am going to dump the app after my last sale gets delivered. Thanks for starting this thread. I don’t feel so alone now. 🙂

    Like

  47. Thank for your comment Maggie. Sorry this happened to you. Have you tried Tradesy? It’s a much more sophisticated app than Poshmark with a higher level of customer service. Also, if the buyer isn’t happy with the purchase, Tradesy handles the return. For example, I sold a pair of shoes and the buyer didn’t like the fit. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their ‘house account.’ Might be something you want to try.

    Like

  48. Wow!! I’m glad I took the time to read these comments regarding these sites because now I can narrow down the one’s to stay away from!! I know that these are all individual experiences regarding Poshmark, etc., but let’s face it, with so many people being scammed and dissatisfied, you can’t pretend that they are all exaggerating. There has to be some kind of truth to their experiences, that can not be ignored. Therefore, I’ll have to reconsider Poshmark to sell my vintage wears on because I really don’t need that aggravation. Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the one’s you all have had!! Sorry for those bad encounters, but thank you for the “heads up”!!

    Like

  49. My first transaction on Poshmark cost me $50 for a defective pair of shoes I can’t wear or even try to resell. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. I purchased them for $50 and received them within days. I was so excited to try them on. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, it’s got to be defective!! I’ve had friends try it on too with the same comment. The Seller must have gotten a real bargain and no wonder she can’t wear wedges because she probably couldn’t get them on either! Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. Also, I guess since she neglected to mention this defect (by simply omitting it) she didn’t misstate anything. Well, they told me I couldn’t contact the Seller directly (to even say anything) so I’m just stuck with a pair of defective shoes and out $50!! I have no recourse and feel I was scammed. Won’t make another purchase on there. The Seller and Poshmark ruined it for me!

    Like

  50. Fantastic article! I came across your article while trying google how to block unwanted Tradesy buyers. I see many people have recommended Tradesy or ebay. From my experience as a merchant, there is no monthly listing fee on Tradesy. The platform is design to sell to women only. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. Which is frustrating when you are dealing with a substantial sum. Ebay on the other hand is more customer base than seller base. What I mean by that is often time ebay will take the side of the customers over the sellers. I’ve been selling on ebay for 5 years now and this is true for me. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. I only do this for high- end items. You MUST state this in your ebay description or else the wrist band is useless. I learned to pick my fight and offer no re stocking fee to avoid crazy buyers. Good Luck to all! CHEERS!

    Like

  51. I sell on Posh and have been pleased with things so far, but I am waiting with dread for the first bad buyer. I have recently read some sellers have started to videotape the packing and actual item when shipping so they don’t get scammed by bad buyers. Would this stop someone from scamming/being scammed, do you think, or would Poshmark even ignore the video proof sent in by a seller? I have considered starting this myself (before something happens and I wished I had). It would be a pain, it after the three days of inspection you could just delete the video.
    I always go into the Post office and get a receipt, then I have proof of shipment.

    Like

  52. I am fairly new to Poshmark, just a week over a month. I have many new things in my closet that I have never worn or touched as my style has changed over the years. I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. I even take photos of distressed details on jeans, even though that is the design. My first four sales were all shipped within one day and I received 5 star ratings for all of them. My 5th sale was shipped within 12 hours and this was a brand new pair of Electric Yoga leggings that were ordered online. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. I tore the sealed package and took the pictures of the leggings for her. When this item left my possession, these were brand leggings with no flaws, I just took them out of the bag for goodness sake! When the buyer received the item, they opened a case and claimed that there was loose stitching. When I saw the photos, it looks as if the stitching snapped as if they tried it on and broke some parts of the stitching, I only say this because the new loose stitching appeared at the waistband and knee. Poshmark ended up accepting their side of the story and allowed the return. I just feel so cheated as I am getting back something damaged. I feel like there is nothing to stop a buyer from damaging an item and claiming the “item is not as described”. I contacted Poshmark stating the item was brand new but I just received a generic response “If there are any problems with your returned order when you receive it back, please go to your order in the App or website, tap on Problem/Order Inquiry and report the issue through the “Report Problem with Return.” button.” The problem is that there was no problem with the item to start with! There is no protection for sellers for false claims. Or buyers that damage the item on purpose. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the seller’s profit. I don’t want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. I am not sure what to do as I would like to clear my closet out. I don’t have a big enough inventory or exposure to go to Shopify to pay their monthly fee. And I believe Offer Up recommends that you do not ship items, plus I don’t like the idea of having to have to meet someone for a sale.

    I am so glad to have found your experience. It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. There really should be something put in place for the sellers, especially since they take so much commission out of sales.

    Like

  53. Have you tried Tradesy? Tradesy take all the responsibility for any returns. If the buyer doesn’t like your item for some reason, they can return it to Tradesy and you keep your money. Tradesy refunds the money to the buyer and then they resell your item themselves.

    Like

  54. I wrote on here once before but I just recently had an experience similar to Eltee. I was selling a brand new pin up girl red dress. My daughter bought it and it did not fit. She waited too long to return it. The dress hung in her closet with plastic over it and then came to hang in my closet after listing it on Posh. Long story short: someone bought it, said it had snags, took photos and sent to Posh! They sided with her and refunded the money. The dress was sent back. Not only does it have snags that it didn’t possess before I shipped, there was white hair on it – like she let s pet on it to purposely snag with their claws!! My daughter and I were devastated!! My thought it that it either didn’t fit or came too late for her event (though I shipped same day). I even wrote a very nice message on her page apologizing, asking what I could do to make it right and she did not respond! I tried to explain to Posh – why would I send a dress like this with snags knowing this would be the outcome?!!! No response!! So this $185 dress which I sold for $95 is ruined!! Posh doesn’t seem to have a system in place to protect the seller!! I however, am photographing extensively anything bought from my closet before shipping!! Sad it has to come to that! But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! So you tell me who is being dishonest??!!!!!!

    Like

  55. I am so glad I found your site. I have been on Poshmark over a year and have had positive experiences until this week. I sold a pair of boots. Pictures were posted of all parts of them. The buyer received and said they were not as described. Poshmark said that they had received pictures of the item. Poshmark is refunding the buyers money because of minor skuff marks. Well duh they are used. There were pictures of the skuffs on my sale page. I have all 5 stars
    now this just leaves a sick feeling in my stomach. Does anyone know if the buyer returns the item damaged can you reopen the case?

    Like

  56. I have not tried Tradsey, do you feel that your experience is better on Tradsey?

    I am so sorry to hear what happened to Alexandria Perri. I just received my electric yoga pants back today, and not only are there new snags on it that it didn’t have when it left my possession, there are stains at the knees and the back of the pants near where your heel would be. I have contacted Poshmark but I don’t have high hopes of them actually having seller protection. I have since had two additional sales that have five star ratings so but I feel that it is irrelevant to Posh.

    Like

  57. Lol. I just read this last week and breathed a sigh of relief that I have been lucky so far. Should have known better!!

    I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. She commented on the listing “not sure these will fit, but willing to invest my offer”.

    So of course she received them and they don’t freaking fit, but “they must be mismarked” because she supposedly got another exact pair from someone else in the same size I had listed and “those fit perfectly”. She wants
    me to fix it.

    I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. We will see how this goes.

    Goodbye to my consideration for Suggested user now for another few months. This seriously angers me.

    Do people not read that there aren’t returns of things that don’t fit!!!???

    Like

  58. Thanks for sharing. I’m in the same boat and trying to figure out how to best transition off of Poshmark. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark?

    Like

  59. Hi Gina, I’ve actually gotten traffic to ShopStylaphile.com from Poshmark because I created an image stating that my closet had moved and posted it in my Poshmark closet.

    Like

  60. Can I ask if your photo showed the item zipped up? Just curious if it was zipped up on the photo how someone could claim the zipper didn’t work.

    Like

  61. I am in the process of closing my closet. One of my first purchases was for my daughter, when it arrived, I opened it on my deck ( thank god) and there were dead bedbugs all over the tape. My best friend is a dermatologist and she identified them. The item was immediately tossed. I submitted pictures, but said I refused to touch the item. The seller contacted me and said her entire closet was thrifted and apologized profusely. End of story. I grew my closet, made many sales, became a suggested user with a 5 star rating. 35k followers. I decided to join a Facebook support group, see if I could learn something. What I found was constant ranting about cases being opened, lowballs…. and what really shocked me was the trolling! These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. They brag about entering the closet and making nasty comments and offering 3.00 on every listing. Support??? Hmmm! So, when it happened to me, I was shocked. In my, “meet the posher” page I identified my closet as, “not boutique, not thrifted” that was it. Nothing bad. Well, someone posted it, and my closet was invaded by these, “support group” members. Lowball offers on everything, nasty comments, you name it. When I contacted the admin. Of the site, she said they didn’t break any rules. Most of the advice was to ridiculously raise prices in order to corner the market. People who offered reasonable prices were ostracized. The boutiques are growing exponentially and with the shipping, they are more expensive than retail, but won’t except returns. In the end it’s the WORK! I am shocked at the time women are willing to sacrifice for this one singular objective. They give you the impression that EVERY seller on here kills it! The support group way over exaggerated their sales, and gave young mothers the impression that they could do this and care for children and make 100,000-300,000 a yr. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode.

    Like

  62. Hi there,
    I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. I recently found a very unusual top, by a designer from Lebanon. I was pretty smitten, as it was very unusual, and a piece of art, in my opinion. I asked about the sizing, and the seller responded right away. I bought it the next day, which happened to be Christmas Eve. I didn’t expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). She responded that she indeed had been away, and that she would ship it “tomorrow”. Nothing came, or was updated on Posh. I commented benignly again, so her followers wouldn’t really know what was going on. I don’t like to ruin people’s good standing. Nothing.
    I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. Nothing. Posh cancelled the sale. I am annoyed. Why not just answer? I don’t mind if she changed her mind, gave it away, etc… But nothing. I do not like that this site has no way to message, and you cannot see, to my knowledge, people’s reviews. I’m a perfect, highest rated buyer on eBay, and I’ve sold as well. This is my second non-shipment of goods bought on this site. Poshmark is very odd. Thank you for letting me complain.

    Like

  63. Lisa, I’m hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Yet another reason why I quit. So sorry that happened to you.

    Like

  64. I have been selling on posh for over a year without any issues. Last week I sold a pair of rock revival rare jeans to a buyer who had 4 previous purchases. I always check out the buyer before shipping. When the buyer received her item she filed for a return. I requested to see “evidence pictures ” and posh sent them to me….instantly knew I was in for trouble with this one. The pictures the BUYER had submitted showed HER with a knife or sharp object sticking thru my jeans and ripped the stitching. Guess what? Posh sided with the buyer and she was authorized to return my rocks. When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. But what I found in that package was TRULY DISTURBING. 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. Absolutely PSYCHO. I have filed a case against the return but days have passed and I’ve only received bs automated responses. I’m not sure how this will end…but I am sure I’m finished with Poshmark.

    Like

  65. OMG!!!!!!! This may be the worst story I’ve ever heard regarding a Poshmark return. You should take photos and send to Poshmark and get that user BANNED for life! That’s ridiculous!

    Like

  66. I’m kind of getting tired of PM myself, and I’m fairly new in there!
    I have a Shopify shop (still “under construction”). But my question is, How did you make the switch? Did you find the transition difficult?
    Do you have your listings as “final sale”?

    Like

  67. Hi Nicole! I will tell you that I don’t get nearly as much traffic or interest on my Shopify site than I did on Poshmark. I also don’t get all the endless questions and headaches. I’m slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. And yes, I do list everything as final sale. I try to be very specific in listing all measurements and any defects or minor flaws.

    Like

  68. Good morning! Okay, brace yourselves, women! The beautiful shirt showed up in my doorstep with a note of apology of sorts from the seller. It said she knew how much I wanted. I was already credited by Poshmark, so this $48.00, rare top was “given” to me. Wow.❤️💋

    Liked by 1 person

  69. I’m a new seller on posh. But started selling upper end vintage and luxury labels on eBay in the late 90’s selling to a variety of people but also designers and once in awhile a celebrity. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. The set decorator from Mad Men was one of my favorite buyers. So I’m not inexperienced in customer service or shipping logistics.

    I’ve sold 5 things on posh. 4 got 5 star reviews. All it took was one 2 star review for a vintage belt to knock me down

    -slow shipper (shipped same day)
    -bad packaging (i shipped in a clean box with a black interior. I thought it looked nice. Wrapped it in crisp white paper with a simple label to close the folded over paper) I thought it looked minimalist
    -made a white with black logo thank you card. And hand wrote a thank you and placed it carefully on top.

    I believe I went googling just to find these experiences because I’m doubting going on any further

    What I found as so far is lowballer cheap skates. I’ve taken part in hearting picking likes that style. It takes more time than it is worth and I’m seeing the writing on the wall before going any further. When I read all this posh sounds very, very creepy

    Like

  70. Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and it’s been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I haven’t got paid. Anyone know if I can file a complain? And where I need to get paid.they are jerking me around.thank u much appreciated jackie
    iMessage

    Like

  71. Jackie I had a similar experience! They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. They seem to take a quicker notice when you go to a third party for help! Good luck!! Hope this helps!!

    Like

  72. I just signed up for Poshmark a few days ago. My daughter wanted to make some extra money so she decided to sell some clothing. I bet I have spent 8 plus hours a day on there sharing and all that other nonsense. I have no idea how anyone can keep up with that.

    Like

  73. I’ve found some great deals on Poshmark, but I usually find my experiences on that site really frustrating and stressful. I don’t know why, but sellers on there are often just plain lazy. They take weeks to answer your questions and I’ve had to cancel a bunch of orders because they failed to ship within seven days. Like, if you’re going to run an online store, at least attempt to be professional/prompt. I mostly stick to eBay these days. The sellers on there have a much higher chance of actually shipping my stuff.

    Like

  74. I just started using Poshmark. I posted about 54 ítems a week ago and no sales. My items are like-new cute clothing mainly for children as fair prices. I got a lowball offer, counter offered, but the buy stood firm to her low offer so no sale. I am wondering if all the time I spent staging, writing accurate descriptions was worth it. It looks like they just bumped the shipping to $6.95. That is steep. I appreciate your post. Thank you for sharing.

    Like

  75. You put the boom in every problem I’ve had. All of what you have stated is the issues I have. What boils my blood is the one star rating (and mine were all nwt!) and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free— 😑😑 not to mention trade scamming the pervs and the ‘please hold for me’ and then you do it and they don’t answer you back when you ask them if they need more time or what the deal is! There are rude ignorant young girls on there that get angry when you reply to them or ask them questions as well. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes I’m a rude whore that needs to learn how to treat people nicer to make more sales LOL. ‘Don’t respond back to me’ one said and then she kept going. Then that shit stays on your wall forever unless you repost! It’s uncanny! The low balling when stated as firm- yep. The bundles costing US SELLERS more money to dish out to ship…. the bundles of bundles we post (baby lots of 22 pieces plus) I state as firm including Bc I have to pay extra shipping – they bundle 3 of those huge lots and ask less than half listed bundles price. I took away all discounts Bc of this. I can go on and on. Two brand new items never worn still with tags and in boxes, 2 star rating one left a note saying ‘more than gently used’ I asked her to please explain to me- no response! Another was a brand new rose gold watch she got next to nothing!! One star- looked like a snot nosed brat new to posh, wouldn’t explain the issue but added the button ‘item description needed improved’ and that’s it. Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! They haven’t responded to me in months now! They just changed shipping now to 6.89 and never contacted me about that! They take so much money from us and that’s all their concern is. You take a chance to see if something fits or not- it’s not OUR problem as a seller if it does not fit you! Ugh I’m about to shut it down!

    Liked by 1 person

  76. I have searched for a blog to learn the true stories as these. I have become frustrated quickly with Posh. I shipped a designer handbag in perfect condition and the buyer opened a case stating the bag was ripped and torn. She then stated this on my page for the bag. Posh approved her case and the bag came back to me ripped to prove her case and support her photos. My bag was ripped by the buyer (maybe she regretted her purchase). The unfortunate story is- now I have a ripped handbag and it was smashed into a small package which also ruined the shape. I photographed this return and sent to posh and have never heard back.

    So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support.

    I also wonder how they want you to add any evidence when a case is opened and posh does not even disclose what the case was opened for? So one has nothing to defend since left unaware??

    Like

  77. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. One little thing they don’t like and the thriving business you been working the last few years at is gone! They shut my closet down Black Friday for a week. I’m willing to admit I sold a makeup product that was not authentic. Please understand I. An older women and didn’t realize makeup is duplicated. But the thing I couldn’t understand they didn’t look at the fact I been a great seller for 4 years, They shut me down completely. These clients I built a trusting relationship with couldn’t find me. Being a business owner It wasn’t a good decision for them either. After a week of begging thank god they allowed me back. Now I found thus blog because I was severely harassed today for no reason by a random person. She went on multiple listings and wrote terrible things. I contacted posh support and without warning they shut my closet down again. I’m hoping someone from posh reads this. As sellers we put allot of effort into the app. We are the ones that helped you grow. I myself been with them from the beginning. In real life I own a business the owners of the mall would never lock me out of my shop. It’s bad for me and for customers walking by. I feel poshmark staff needs some kind of guide book to fallow. Here I am really depending on this income and once again it’s gone. I don’t like the fact they can shut down my closet without warning in an instant. It’s insane, now that they have grown there needs to be rules for top rated sellers. I don’t like that poshmark doesn’t stand for the sellers. They don’t look at the fact of the effort you put in. As you said with the item you sold that was return, it takes time to take photos, answer questions and ship the item only to get a return. If your a top rated seller there needs to be some level of trust. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. So here I sit rambling off I don’t have access to my own business I built. It’s not fair

    Like

  78. I too ha’e sold on poshmark for several years. Yes huge time suck, and if you do not put in the time no sales. Have done okay maintaning a 4.9 rating.
    Never had a case.
    Today a buyer seriously lowballed me and i snapped, i told her for the offer i would rather keep them. And that lowball offers were rude and to just go away.
    Well they locked my account.
    Also i feel we should be able to rate buyers as well. Very onesided. I also crosslist on mecari and have had a few sales with no time suck.
    So may just focus on that.
    The time i put into posh was interferring with other things i need to be doing.
    Glad you branched out to shopify.
    Now posh has raised shipping to 6.49.
    Which is sure to effect sales.
    Second ship raise this year, also 20% is a huge chunk.
    Most likely they are getting discounted ship pricing and earning on ship price also.
    And dont even get me started on the wholesale portal!
    What a joke! Hope no one actually buys into that B. S.
    Good luck on your store!

    Like

  79. I’ve been on Poshmark a few months. My goal was to sell, unfortunately I shop. I agree the lowball offers are ridiculous and I’m offended! I figured out early on to block people with no listings and thousands of followers….number seekers. The modeling is not happening for me either, perv red flag alert!!!

    The most frustrating issue for me is, people don’t know the difference between NEW UNUSED and excellent used condition, or pre-loved condition. I bought a pair of shoes. She said they were new with tags. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. Yes I left poor feedback. It also took 11 days to arrive from 4 hours away…apparently she was wearing the shoes. ….My latest issue is being locked out of my account. Poshmark updated on the mobile and now my log in information doesn’t work. Arfg, 4 orders in progress now. Thank you for your post, I think I’m going to try another site. xx

    Like

  80. If you think Poshmark is bad for the seller, it’s even worse for the buyers! I’ve been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. I reported both these items immediately but Poshmark decided to ignore me and released the funds to both sellers. Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. Well, when Poshmark realized that I wasn’t a patsy that could be ripped of, they suspended my account. Only recently (within the past week) did someone finally answer my emails and sent me an address to return the dress, not the shoes. just the dress. Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. Why in the world would I need a store credit for a store where my account is suspended…yeah makes no sense to me. I re-emailed them and informed them that I did everything as I was supposed to…that they chose to ignore me during the initial contact…and that both these items fall within their return policies: 1) not authentic; 2) not as described. Today I get this: ” Janet replied: Thanks for your email. Please note we processed a refund for both orders. We will not be restoring your account as we require users to follow our returns guideline. Thanks for understanding, Janet”. These people are unbelievable. If you stand up for yourself and don’t allow them to rip you off, you get indefinitely suspended. There should be somewhere to be able to report places like this. The BBB is of no use because people pay for memberships to the BBB and it is a seller not a consumer based system.

    Like

  81. I think it’s bad for both. Nuff said! They’ve gotten worse! My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! As the seller said it didn’t leave her house that way. Haha yea it happened during mail process? Lies! However they no longer respond to my emails. Not sure why. They used to. And they’re based out of country over seas!! Not California!! That why they don’t have a call center like eBay does! Poshmark has some scummy sellers and buyers period!!

    Like

  82. This has really opened my eyes! I’ve recently become a larger seller and it’s so annoying when people don’t bother to read the description. I recently had someone buy some Nike shorts from me. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. The seller received them and complained that she only got one pair and was supposed to get two to which I explained again to read the description and asked her to please accept the order. She hasn’t responded and refused to accept the order even though it was her fault for not reading carefully.

    Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. They were only $7 so I felt like the buyer understood that they couldn’t possible be UGG. She then gave me one star saying that I mislead her because they were not ugg and that I lied, however it was just her not being able to read.

    I’m getting so tired of people not accepting orders just because they couldn’t bother to read, not to mention the rudeness when products don’t fit them! Like that’s my fault

    Like

  83. Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you can’t it’s always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldn’t. Be any businesses I have the right to charge whavi want however I didn’t I charge a fair priced it’s not my fault they seen it online cheaper. if posh lets her return the item because she seen it cheaper online I’m do everything I can to open my own website I’m tired of posh turning on and off access to my closet and tired of returns that are new items how can you justify teturbing a new item why can’t we leave them a review omg did you notice I used to get all 5 star review noe these

    Like

  84. Now on there these people go back In a month later and change there review that’s insane why would posh allow that you shouldn’t be able to update a review once written I can’t believe how they don’t realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. Can’t believe how they do that without a Warning.

    Like

  85. Perhaps in your description you need to mention this is good quality and not the fake photos over seas sites steal that send you junk that looks and fits nothing like their pictures hence why their price is so low- youncan add this is not a bad quality replica as China sends and steals photos of. (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. Have them google When you order over seas products cheap quality than pictured’ make a listing in your closet explaining all of this!

    Like

  86. Is there any advice for sales to new members on PM? I’ve had 2 offers from people who joined the same day (or within days) as the offer. The first was a lowball so I declined, but the 2nd I don’t know if I should trust. I know everyone has to start somewhere, but I’m afraid of getting burned! Thanks

    Like

  87. Irene, I would certainly be careful. It depends on the price of the item. If it’s a high-end luxury item, I wouldn’t sell it to someone that didn’t have a longstanding presence on Poshmark. If it’s less expensive, and you wouldn’t be out a lot of money if they scammed you, then it might be worth the chance.

    Like

  88. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. I am documenting my packaging & item just to be safe.

    Like

  89. Irene and Cole,
    Based on experience (and believe me, I know), once the payments made, it isn’t necessarily all good! I sold a brand new Pinup Girl dress – there was not a thing wrong with it. It was stored in a bag until the sale. The person who received it, I think, either got it too late for the function (their fault) or it didn’t fit. They said it was snagged all over. Long story short – Posh told her to send it back and they reimbursed her. I got the dress back and not only did it have snags but there were some tiny white hairs on it. I don’t have a pet. My suspicion is that she put a cat on the dress to cause snags!!! Very disheartening because a gorgeous dress is ruined!
    So I now have a typed note that I include in my thank you note with any purchases! Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! This way I am assured that I am covered if on the off chance someone else wishes to pull the same stunt!
    It’s unfortunate that it has come to this.
    I suggest you do the same. I can’t say that I am leery of those buying who don’t have a profile – the reason is that Posh has made it difficult for someone who just wants to shop and not sell. You have to create a profile. It’s pretty silly – I don’t have to do that when I am buying online. Quite often you can check out as a guest but not here.
    Anyway I can go on. If you are a new seller and wary and have questions, feel free to email me. katiax46@yahoo.com
    Later, Alexandria

    Like

  90. My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!!

    Like

  91. agrreed! And it’s ppl like that, that are making me want to close up shop. However I’m doing same as you! Great minds! And I haven’t had that happen to me before but that def is pathetic upon their part. Just ship it back for free if you don’t like it. Period. Posh customer service is wishy washy coming to what they accept to return or refund. I hate when a seller will say an item is beyond damaged notifies fake issues in pics (believe me they do it) and keep my items as she gets her money back and my item for free and I also get reimburst… and low and behold find them on Facebook wearing it!! Smh!!

    Like

  92. Replicas are forbidden on Poshmark and I report them every time I see them.
    If you are selling replicas,they will eventually close your account and ban you. The ridiculous amount of fakes sold on Poshmark is why honest people who sell authentic items get hosed and rated badly by people with buyer’s remorse or who scream “fake” when they have no idea how to check authenticity.
    Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. If someone will not post extra pics or answer whether an item is authentic, then you know it’s fake.
    As per my other post, I began videotaping all packing and the full item before shipping. Everyone who has done this says it is the one thing that keeps you protected from lying buyers.

    Like

  93. I am so glad I found this blog! I have been buying on Posh for about a year, but first time seller. My first sale, I already have someone disputing the authenticity of the bag I sold them. The bag is 100% authentic. I have the receipt. This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. That should have been a red flag. I continue to ask the buyer to work with Poshmark directly to return and she keeps asking questions and complaining about the authenticity. She also has no profile info or a closet. I have never wasted so much time…for $20! It almost feels like I am being exploited and trapped in this nonsense! Poshmark doesn’t have a 1-800 number and doesn’t responds to emails. I am ready to close down my account already!

    Like

  94. I am so frustrated by PM! I have a buyer questioning the authenticity of a bag I sold her…that is after incessant questions about everything. The bag is 100% authentic and I have a receipt. I shared the receipt with PM since it has private contact info on it and asked the buyer to contact them directly to return, but she keeps posting comments. I am so frustrated…for $20! I feel like I am being exploited. The buyer has no profile or closet. And there is no customer support at PM! I feel trapped!

    Like

  95. Hey,I’ve been selling on posh (and buying) for about 4 years. Not getting rich,never tried the parties,but I make a few bucks and spend a few. I buy on eBay like crazy and have never ever had a problem like this. So,I had weigh loss surgery in 2013,which worked out wonderful except for the fact of always having fine hair,I lost a lot more. So,I started looking into lace human hair wigs or extensions. I looked for weeks and saved for weeks because I’m a waitress with 2 kids so I don’t have 500 dollars to just throw around. So I talk to this girl who started making human hair wigs because she’s a cancer survivor and needed them for herself. Needless to say ,her story touched my heart ,it looked like she had a lot of buyers so I chose her to make my wig. She charged me 250 .I get the wig and it’s horrible,there are threads hanging out of it,it’s just not what the picture that I ordered looked like. So,I message posh. They never got back to me. I’m going nuts. Oh,I forgot to tell u the best part. When I clicked on the listing to put in for the return it said no listings available. Her whole page with 1500 listings gone and the page that’s up that said no listings had a new name. Now posh gets back to me after 3 days asking me for more pictures and tells me the case is still under review and if I send it back on my own I won’t get my money back. Wtf????What do I do???Can they keep my money. I’m going nuts. I sent them like 10 messages telling them that it’s ridiculous that I can’t speak to someone. Can you make anything out of all this???Thanx,Lisa😭

    Like

  96. I have to leave Poshmark. I have been selling for five months. I have now 250 items listed. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. I send in a request in December to become a suggested user and got no response. I followed up in February and was advised there was a long waiting list to be a suggested user. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. The bad thing about this is the other Poshmark accounts are basically wanting a sell more than wanting to make a purchase. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. NOT GOOD. I sell ONE or TWO items per week. NOT GOOD. I will move to either Ebay or Shopify. Now I am trying to decide which way to go. Tradesy is great for High Designer Labels and only women clothing. The amount of time that I put into sharing on Poshmark I can market on Social Networks account. It’s going to be a big job moving my 250 items from Poshmark to other platform but I can’t wait. Good Bye Poshmark Forever. https://poshmark.com/closet/dresstoimpress_

    Like

  97. The more messages
    You send the longer you will be waiting. They have to review it Bc they have all acesss to any messages comments regardless the acct listings are gone or not.. they should finish their reviewing and hopefully refund you esp since the chick disappeared if the pictures make it look totally deceiving!

    Like

  98. I’m a Poshmark Suggested User; a top seller with 1100+ sales–and I’m closing my closet at the end of the month. For the same reasons you closed yours.

    I don’t mind working hard to make sales and build community. I very much mind working hard and long just to thwart scammers and thieves.

    I’ll have to look into Shopify!

    Like

  99. PS: When I first started on PM, customer service was good. Not great, but good. At this point, there is no customer service. None. It’s infuriating.

    Like

  100. Hi. Im new to poshmark and I was reading your article and I’m actually glad to find something that describes the cons of the app. This is the first and only one I’ve came across, thank you for that incite. Ppl don’t usually tell the down side of things. However I do think I will still try my luck with the site, hopefully having a better experience. I do have a question though with you being so successful with the site; It does seem that to be successful on the site you have to sell mostly name brand, so where do ppl find these name brand items for low enough prices to mark them up high enough to make a profit? Especially the high end name brand ?

    Like

  101. Agree with Nelia and Karo above… just started on pm and don’t want to spend a ton of time on it (have already). At first I didn’t realize you need to share your closet and not just list and let it sit there. But after sharing, liking, and following others, there doesn’t seem to be much return. I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. I do think they have some algorithm that controls how many people see your share. I doubt it displays on the newsfeeds of all our followers.

    Like

  102. Hi Amber! To answer your question, most of the items I started selling in my Poshmark closet were things I had bought for myself and no longer (or never) wore. I hate to try on clothes, so if I saw something I liked, I’d buy it. If it didn’t fit, I would just sell it on Poshmark. Also, I have the luxury of living in New York so I attend a lot of designer sample sales and shop at some of the best high-end consignment shops. That’s how I scored a lot of my designer items.

    Like

  103. I started with Poshmark last August 2016 and I’d say I’m doing well in terms of reviews and ratings. It does make you feel good when you always receive a good review with a 5-star rating – it just makes you love what you do even more. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I couldn’t believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. I was informed that I have to wait while they review the case. The buyer has to provide photo proof showing how the item does not match the listing description. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. Serves her right, ei. Either she’s a scammer who wants to get away with it or simply just a buyer experiencing remorse.

    So here’s just a few notes to all the buyers:
    – Make sure that you are satisfied with the photos and feel free to request for additional photos if necessary
    – Please read the description as well as the comments. If there’s something that needs to be clarified, then by all means, ask
    – Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is

    Like

  104. I started buying on Poshmark two weeks ago, so I’m definitely a newbie and just learning the ropes. I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. As a result, I decided that I might continue to buy from Poshers, but would not open my own closet. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. I work full time plus some and am a single mother, so I pass up time wasters as much as possible. Thank you for the information about other options. I will definitely look into them.

    On top of Poshmark’s commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. I purchased a beautiful dress through a well established seller who has a good reputation, so I expected the item to be exactly as described. The description stated that there was a small, barely noticeable stain under one arm of the dress. I decided that, if the stain was barely noticeable, it wouldn’t matter if I was unable to remove it and I went ahead and purchased the dress. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. I accepted the dress in the Poshmark app before I had examined it since I was sure that it would be fine coming from a reliable Posher and I wanted to make sure that she received the payment from Poshmark as soon as possible. That was my ridiculous newbie mistake. When I finally opened the package, I discovered that there was not one, but two stains, one on each side and that they were not only very large perspiration stains, but very noticeable. I tried the dress on, thinking that they may not be as noticeable while the dress was actually worn, but they were very visible. I was extremely disappointed, since I was not sure if I would be able to remove the stains. I left feedback for the seller and gave her a 3-star rating. I was honest in my review and stated that the dress was beautiful, but that the description was lacking details that were important to a buyer and I explained in detail what I saw upon receiving the dress. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. When I explained to her that I was unable to leave the rating and feedback before that time due to my busy schedule, she replied with insulting remarks. I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. The reply I received after that was “all you had to do was contact me directly.” I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so I’m not sure what contacting her would have accomplished. She was so argumentative, rude, and unprofessional that I was almost happy that she blocked me from her closet. I’m not sure if I will buy through Poshmark again.

    Like

  105. It happens all of the time. They would rather you contact them via a listing than rate them bad so everyone can see it. (I think 3 and up stars only show) I honestly would have taken pictures of it to show the stains and tagged her name… stating it was a bigger problem than described. You also can send the pictures to posh and have them disput it, and refund you… or have you send it back to her. Typically since you accepted, they will do a one time refund if you show the wrongful of the description. I have been called every name in the book. One girl told me
    My in search of posts were idiotic.. i explaindd to her why we do it, she still kept calling me an idiot and after I was nice, she then goes on to call ME a bitch! Done selling!!

    Like

  106. I just deleted all my listings and uninstalled the app–I’m taking a break and will see if I return. I like the app as a seller, but the buyer experience leaves a lot to be desired. So many sellers don’t give you any info and you have to comment to find out basic information like the fiber content or the length of a skirt. And half the time they don’t respond so you’re just wasting your time chasing after ghosts.

    I’ve had to cancel orders because the seller just ignores the purchase and never sends the item. After a few of those I decided I need to reach out to a seller first by commenting or making an offer, to see if they’re still active. Last week I made four offers and they were all accepted. Two of them never shipped. Hello? Why did you accept the offer if you can’t ship the item? In the meantime, while I was waiting out the 8-day cancellation period, a different seller listed one of the tops I ordered, but I couldn’t buy it because the first seller could still ship and then I’d end up with two. It got snapped up by another buyer. So I wasted all that time and missed out on the item.

    It’s ridiculous. Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship.

    Like

  107. It’s like you said low ballers trolls and I had high end designer stuff with tags I felt like I had to lower my prices and those parties never got me any sales I am leaving too

    Like

  108. You really hit it on the nose! This is exactly how I feel. Thanks for sharing I don’t feel like it’s just “me”

    Like

  109. Yes! I totally relate to this post. I think I’m ready to quit poshmark too. I have a high positive rating but about 1/10 sales I get a bad rating or return request. This recent one was because of undisclosed odor. The item was never taken out of its original packaging. Poshmark really does need to protect their sellers more.

    Like

  110. I have been on Poshmark since 2014, and in the last year I’ve really been able to sell items. However, if also seems like the last year has been miserable on Posh. People are so rude. I actually block more people per day than I end up following because of rude behavior. I’m so tired of dealing with trolls, low-ballers and snotty buyers. I love selling things online to earn a little extra spending money, but I’m ready to quit Poshmark too and look into other options. Thanks for your suggestions of better alternatives to PM!
    🙂

    Like

  111. THANK YOU for this helpful info. What about Amazon.com? Do you not use them because your items are not new?

    Like

  112. I can’t even use Poshmark at all – it won’t even let me make an account.

    Not even google has any relevant answers for that stupid error code 2002. Just people on facebook also pissed off that they can’t create an account in the first place.

    Seeing the number of comments here going on about what a shitstorm Poshmark is here just tells me to stay the hell away from it. Good riddance to bad rubbish.

    Like

  113. I came here to warn people to stay away, far far far away from Mercari!!!!! I had my absolute last straw with them tonight. As a honest seller, they have never had my back and tonight was it for me. Where do I begin? With Taylor in Sacramento who was super rude to me about shipping the item asap and then when she got it, claimed it wasn’t as described, refused to answer my question, and then mailed me back a $1 WetNWild shadow when I’d sold her a Lorac Pro palette. Mercari didn’t do anything but send me the same copied and paste reply that I was shit out of luck. Then there was the person who claimed I’d insulted them and when I asked what the hell comment I had made, I got the same copy and paste reply that “I should watch how I talk to people. Obviously, someone was mad that I didn’t give them the lowball they wanted and started flagging my comments, but Mercari doesn’t care to actually research what is going on. Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. I asked her how, and of course never got a reply. Lucky for me, I requested it back, and I suppose Jessica wasn’t as big of a douche as Taylor and didn’t have the heart to send me an empty box back so I got the money after two weeks. And then today? Well, Carlo O. hassled me for discount after discount on designer make up. I sold her two UD sprays, a Too Faced palette that I had used and decided I didn’t want, and a Kat Von D blush I’d found at TJ Maxx. She won’t stop telling me that $45 is all she has. I end up making negative after the shipping, but I was just happy to help someone cause I’m a nice person.What happens to me? I get a nasty review how I lied about the items, that they were used. I was clear about the Too Faced being used, I never used the KVD blush. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. Do they care? No. They told me to ask the BUYER to change it. Why the fuck would the seller change the rating?!!??! I told Mercari they’d lost a very valuable, and honest seller. I have 97 great reviews and one bad one from a liar. Mercari has always placed me as the bad guy even though my reviews say nothing but good things about me. So, I’m done. Do not give them a try. They do not care about the seller and honestly I don’t even think anyone there speaks English. The only reply you will ever get is copied and pasted a million times over.

    Like

  114. I opened my account on January 31,2017. I made my first sale March 18, 2017 I have never been on social media until now. Someone told me how well they were doing and said I should give it a try. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didn’t want to sell anything else for $10.00. Not only am I tired of low ball offers. I also dislike the 20% that is taken out of each sale. I sold those NWT item only for $10.00 to get my feet wet and get my 5 stars only to find out that no one can even see those rating. I ran across your blog and I’m happy to see that I am not the only one who keeps getting low ball offers like no tomorrow. It’s definitely time consuming. I want to get back to my like not always having to share for a sale. I getting back to my life now.

    Like

  115. I totally agree with reason #1, no protection from sellers. I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. I have no way of getting my money back from PM. Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items — there is no way on earth that we as a seller would do that. I have explored trasdesy and ThredUp, will check out Shopify soon. Thanks!

    Like

  116. I’m glad I found this post. I’ve been on Poshmark since the beginning of March 2017. My sales were good and I was getting 5 stars. I had a girl purchase a bundle of VS items for a very low price. I accepted her offer because the stuff was used, but still in good condition. She gave me a 3 star rating, now she’s reposhing it for 5 times more than she paid for each item. I had another girl purchase a pair of capris for $4, which were in good condition… she opened a case on me. I’m not sure how long that takes since that was only a day ago. Pants were fine when I sent them to her, wondering what she could’ve done to them. It all makes me sad. I’d rather take my stuff the the consignment shop I go to. I won’t be on here much longer.

    Like

  117. I could not agree with you more!!! My PM days are done!!! They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size… funny because I just found the order receipt from Macy’s that states the size!!!

    Liked by 1 person

  118. I just quit last night. A crazy lady has been harassing me for over a week and I realized all the things you describe. It’s not worth all the time I’m spending on Poshmark for lowballers and crazy people like her. She has yet to receive the items she purchased and I know she’s going to write an awful review. She has accused me of blocking her purchases, of sending other poshers to harass her. I don’t have time for that and I have perfect five star rating on over 100 sales. She’s theatening with things like, “I’ll tell the truth about you” What truth? She is completely insane. I wrote to Manish in hopes that he can see for himself how vulnerable we are to these predators. Hopefully she’ll be banned from Poshmark. Either way, she took away all my desire to sell on Poshmark. I’m also seeing what you’re stating. People offer half the price for a listing. I also block them. Everyone wants items for $5.00 and they’re under the impression that it’s a garage sale.

    Liked by 1 person

  119. So I am finally at that point. I have sold about 600 items on posh so not a power seller but trying. The time is waaaay too much unless you are a high school student. I always wonder where people get the time to have 1 million shares. I am quitting at the end of the month. I’m sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. Thx for sharing your story!

    Liked by 1 person

  120. I’m fairly new to Posh. I’ve been on Ebay for years with fair results. NO complaints.
    I get some of your issues.
    it’s a side job for me but I had a lot of experience on eBay and realize that the best thing I could do to save myself time was to put everything in the description.
    what I found most frustrating about posh Sellers is they don’t put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions !!so I developed a four-point question format that I copied and pasted to every product I was interested in buying. even though I like /love a lot of the clothes on Posh I think a lot of people didn’t take it seriously enough. if someone’s going to give you their money I take that very seriously because I work so hard for mine.
    Some poachers are very rude with how the address their potential buyers. even though it’s a side job if you’re going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? A buyer should expect questions. I’ve had people tell me they have no time to answer my questions and I found that very shocking considering that as a seller I’m always happy to answer questions but to save myself the time and aggravation of digging out an item to answer a question I try to make sure that when I posted my Posh closet I put aside a day or two to get it all done at one time.
    I measured my items where I though necessary & I include information that I know I would probably want to know as a buyer. I found that people buy items quicker when all the important information is right there and they don’t have to contact you and wait for you to eventually read your email and respond to them. I think that that goes a long way to saving yourself the time of someone asking you to measure the inseam on a pair of pants or the bust on a top because now you’ve got to find that item and I’ve had Posh sellers telling me that they keep their items in a storage locker or at another location so sometimes it’s weeks before they get back to me and since I’m trying to move product X quickly as possible it was worth my time investment to do things like measure the bust measure the sleeve measure the inseam where possible and because I kept my items super organized I knew where to go get them at a moment’s notice but for some people that’s not possible so if all the information is right there when you first listed no one has to ask you because now you gotta find that item and I’ve had posh sellers tell him me that they keep their items in a storage locker or at another location so sometimes it’s weeks before they get back to me. So it was worth my time investment to do things like measure the bust because sizing varies by brand.
    I think any buyer should be aware of that and understand that someone wants to buy something that they can’t touch or feel , they have to get the best information to make the best choice bc Returns on Posh or any of these sites is a pain in the butt!

    as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! LOL!

    as far as the Posh parties I do not engage in them. from my research of the Posh parties everything I read up on them said that the posh leaders of the parties mainly promoted their own product and that very few people got a lot out of the Posh parties so again bc time is limited for me I do not bother to participate. it just seemed like one more time consuming event that I could not commit to so I didn’t.

    As far as the creepos, I was contacted by people who wanted me to sell them off site and kept contacting me and once I block them they created another account so that they could ask me suspect questions about another item and so that’s one of the problems with these stalker-ish mentally unstable type of people.

    overall I’m having an okay experience .I’ve sold less than $200 in the last 6 months which is not great but again it’s bc a lot of people on Poshmark like you said want something for practically nothing!! even when it’s brand-new.even when it’s designer labeled. even when the tags are attached they’re still trying to get something for nothing and that’s the frustrating part! I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State” no low-ball offers will be acknowledged” so when they do it they deserve to get blocked!!

    I’m still using POSH as my secondary selling site but I still depend on eBay
    As far as selling support eBay thus far has always back to me up whenever I’ve had an issue and I’ve had a few issues Poshmark also.
    when it comes to protecting the seller I can’t say that Posh has not protected me.I’ve had
    3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance… but in other cases they have totally back me up. I’ve heard of people not getting backed by Posh but so far so good!

    Like

  121. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. Therefore if you wanted 10 items from 10 different closets, you will be paying over $60 in shipping costs!! So they say, that money could be used to purchase other items!! That is why they like sites like ThredUP. They are to savvy to purchase on Posh!! I agree – it is pretty ridiculous! If you want one necklace, you pay over $6 in shipping costs!!
    I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles – you might as well give your stuff away!! It’s inane!!!
    And the time involved isn’t worth practically giving stuff away! Unless you have a boutique and thousands in inventory, you aren’t going to make much. Just like Uber, the only people making the bucks are the Posh creators!! And yes, they don’t give a crap about the sellers!!!

    Liked by 1 person

  122. You’ve expressed so many of my frustrations as well! In fact, I’m setting up my Shopify store as we speak and doing some research and that’s how I came across your article. Very well said and I can’t wait to check out your store! Always looking for great people to network with 🙂

    Liked by 1 person

  123. Lowball offers? Yeap. Major Time Suck – big time !!! Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? You betcha ! How about the time wasters who want to communicate offsite without any intention of buying anything? Oh yeah. And Poshers damaging an item to get a full refund? That Too! How about silly girl talk on a rainy Sunday afternoon? PoshMark has something for everyone. The list is endless. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. My best advice is to list your items on PoshMark and leave the Crushing, sharing listings and Pavlov dogs to someone else and get on with enjoying your life.

    France a Eilers Blogger

    Like

  124. Thank you so much Sydney! I think I may have had my last straw moment, as well. I had a buyer try to sneak different items into a bundle after we had negotiated. Unfortunately, I didn’t catch it before I hit accept. I guess she didn’t realize that I could cancel the order on my end, but now I have to relist everything. I bought a domain from GoDaddy and just now started on Shopify. I am just concerned about traffic. Poshmark, Tradesy, Thredup results show up in google shopping searches. Will I need to invest in Adwords and really push the marketing side with Shopify? My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting).

    Like

  125. Kendra, that’s fantastic news about what you’re doing with your site and educating people about fast fashion. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. I also use all of my social media accounts to drive traffic and occasionally use AdWords. You might not get the ton of eyes on your products like you do on Poshmark, but the quality of your visitors and buyers will be better and you won’t have to deal with all the headaches. Best of luck and keep me posted!

    Like

  126. I had just had a case opened with a bundle I made, everything was good and ready to go. I made sure everything was as described before I sent the order and then I got the issue. It doesn’t even make sense, she says there is lint all over the pants, when it is the style, so I don’t even know what to do, or how long it is going to take to find out, who wins

    Like

  127. As a buyer of poshmark I found that items I bought weren’t quite as described every time I purchased 3 x… I figured hey that’s what you get for buying on line but this last one was a doosey! I bought a pair of CL so Kate 120m… asked the seller normal questions … but one shoe in the picture looked bigger so I further inquired and the seller said oh it’s probably just the angle… so I offered 3 x before she finally accepted and then I get them and it took a few strolls around my living room to realize that these heel heights were not the same !!! I was 😡So angry but took time to ask the seller more questions nicely bc I felt that she couldn’t have not known bc the heel heights are so different… I took them to the store she purchased from where they told me it was a defect.. I sent all this info to poshmark and they replied for awhile and then nothing! I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items… since I paid so much for these defective very expensive Louboutin’s I feel that I should be compensated.. so far as a buyer this website kinda sux .. I’m an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick.

    Like

  128. Hi,
    I just joined poshmark. I was not expecting to make a lot of money, just enough to get by as i am unemployed and my mom has had to help me get by. I was so excited to get started, but waiting on my sis to help with pictures. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be “selling” people or offering their “services.” But most alarming was a picture of a young boy with the user name listed as hump87. I then tried to find some way, specifically SOME ONE who could assist me as to who to notify that will take immediate action. I found your article and am hoping you might know what can be done. In my opinion, at the very least, the whole site should be shut down. They claim that they monitor and block users who dont follow the “terms.” Obviously not. I am beyond livid. If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. Thank you.

    Like

  129. Louise, I haven’t been very active on the site in a while so I’m unaware that are postings like this out there. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. This is the worst thing I’ve heard so far.

    Like

  130. Thank you so much for getting back to me. Unfortunately, i live in a very small town and the local authorities probably wouldn’t be of much assistance. Also, i dont have a twitter account. I try to keep off the grid as much as possible. Too much creepy stuff going on with technology. I sent a complaint to poshmark service, but we all know how that goes. I saw that the same guy responded to the young boy pic and the woman whos heading was “lady in dress cook clean and gives happy endings.” She has a small child sitting next to her. The person who responded to both of these used exact same sentence, about asking if they were still available and gave his gmail address. Makes me ill and frustrated i cant do anything. Thank you again though! By the way, my real name is Ann. 😉 Let me know if you want anymore details. Iv got names. Blessings to you.

    Like

  131. Hi Ann, im just a posher on this thread not the one who wrote the article. I turned the entire page and listings into posh so hopefully they will just terminate the account. There are a lot of problematic disgusting people on there…. funny that users ‘name’ is cole, same as mine LOL

    Like

  132. Awesome you reported it too! Thanks so much! Same name? Lmao! Not sure which freaky post that name was on… The one name that responded to 2 posts i mentioned was listed as Mark7369847548. That looks like a phone number and his responses were in broken English. Hopefully something will be done, aside from me probably getting banned from Poshin. I didnt mince words in my complaint! Ha! No worries. Had not yet wasted my time creating my closet. Thanks again for your help! Gotta get back to listening to 3 day and all night livestreaming party in Minneapolis Prince songs. Only 3 hours away, wish i was there! ~Peace and Purple rain, friend~☆☆

    Like

  133. I’m so glad I found a place with similar stories. I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. They buyer opened a claim one day after delivery stating the bag is “fake” because she checked wiki and it the bag doesn’t match what they say defines an authentic bag. They also said they took it to her local store and they said it was fake. Well then she changed her story and only “asked” a store 7 hours away how to tell if a bag is a replica. I have had it authenticated on a coach forum and also directed her there to ask her own questions and concerns so they could show her what makes it authentic and also pointed her to information/articles. Apparently it doesn’t have a YKK zipper and she says that’s what makes it fake (keep in mind at first she gave me a couple other reasons before the zipper) and doesn’t understand that they use different brands and finding that info is very easy! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. She is a new user with no prior purchases. I know I probably should have just canceled the order but I figure everyone starts somewhere. I have tried to be super helpful and answer her questions and I just don’t think she wants to hear it. Now just waiting on Poshmark to decide on the case. I know for a fact it’s authentic but I’m afraid if for some reason Posh allows the buyer to send it back I won’t get MY bag but something else (or completely damaged). I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome.

    Like

  134. If you get it sent back video tape the moment you grab the package and open it and see what’s in there. Can always press internet theft and mail fraud and let them know you will, if you don’t get your bag back. I don’t mess around. Once i use those words you bet these people change real quick.

    Like

  135. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. Posh always binds w the buyer usually. No way I’d sell any high end bag on here for someone to call it fake. People on this site are crazy I’ve seen it for 6 years!!

    Like

  136. The return was actually denied by Poshmark so I’m definitely thankful to be done with that mess!! I have so so many high end items on there without any problems but I think I had just been lucky until now. I’m probably going to start moving items to another site in the future. I use to have an IG store but then you get shady people there filing a charge back 40 days later. Good idea, I was actually going to record opening the box just so there would be some sort of proof. I have seen people record packaging and shipping an item (which is sad that something that extreme is needed for seller protection) You’re right people are crazy! It just baffles me how people can do stuff like that!

    Like

  137. Very informative and inspiring post! I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. I had success selling there, but I knew that you can’t make everyone happy and was expecting to get a complaint anytime. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! has a hole in it, a stain and a large pick. How in the earth could I have all damages possible on one new thing? I am pregnant now and really emotional, I even cried like a child over this. I couldn’t ignore the urge to tell that girl all that I think about those kind of buyers. And I have the clear pictures of the front and back of the item, so when zoomed in you would see everything . I asked poshmark to take a look at them, and protect their sellers more. They didn’t reply to me at all, case still in review, and my account seems to be restricted without notice ( as I can’t list anymore items ). I am really disappointed and sad. I was such a motivated seller here, and accepted almost all offers even if I didn’t even nearly get the deserved earnings.
    Thank you for suggesting Shopify, I am strongly considering it now. And good luck with your sales 😉

    Like

  138. Good to read all these because since I became active in Pm in Jan I have experienced all this, even PM doing nothing about a creepy, unsafe member I reported and emailed. He is still out there after a few months. It was good to get away for a month vacation and I am hoping to change my reselling strategy. I appreciate your ideas and will look into it

    Like

  139. This has helped me process what I want to do as a reseller since everyone’s posts have been helpful since I started selling PM in Jan 2017. Thanks for sharing new ideas…

    Like

  140. I sell very good quality custom jewelry on fb. It’s been great so far for me. I want to expand my clients so I tried poshmark. I haven’t sold anything. I was just wondering where else can I sell my jewelry and get a good traffic. Can someone help me?

    Like

  141. I know you can sell on Pinterest as well:) Or even just share your listings so people can find the link.

    Like

  142. Hi there! I have only been on Poshmark for a few weeks and I am starting to think no one is actually buying anything because we are all trying to sell something! I haven’t had a single sell! Lots of sharing, questions but no sells! I have shared to FB, I bought a mannequin to make my pics more professional.
    I just think the market is so saturated that it’s super hard to get a sale!

    Like

  143. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! Not making much money. I’d love to know how to set up a Shopify store! Can you tell me how/where I go to do that? Is it a monthly fee? Costly?

    Like

  144. Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! Of course poshmark sided with her and now the dress is been sent back to me.

    Like

  145. Wow…this is interesting listening to everyone’s experience. I have only been on since the latter part of March this year. I posted a beautiful peridot necklace for way cheaper than it was worth. I said it was goldtone but looked like a cross between silver and 10k gold. So, putting it up to silver, it definitely wasn’t silver and putting it next to something real gold, it wasn’t quite that either. She asked if it was faded. I explained what I just did here and said I would be happy to take more photos and post them. She said, ‘no gurl….just send it as it is’. When she got it, she opened a case. I told Poshmark to send it back because I didn’t want to have someone like that having my beautiful necklace. Wow…that was my very first sale. I’m surprised I continued. I’m finding some women are awesome and don’t try to get you down too low and others ‘like’ your things but they want it for $5. I am not interested in running a garage sale on line. Seriously. It’s showing a side of humanity that I’m not liking so much. We’ll give it a few more months and see if it’s all worth it.

    Like

  146. Hi! I have a question. I’m new to Poshmark and sold my first listing! So excited! However, the buyer contacted me and said that the glasses I sold her were scratched. So I get my two items returned, and figured, they are NOW scratched and the make-up train I sold her is ruined inside. IT WAS NOT LIKE THIS AT ALL WHEN I SOLD IT TO HER. Do you have any experience with what I can do? My pictures from before I sent the items don’t reflect this any damage, and it took the girl 48 hours to decline the purchase. Any advice will be helpful!

    Like

  147. Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. Poshmark support is certainly not going to help you. I’m very sorry that happened to you.

    Like

  148. Sadly no. This is why i put all
    Sales final and as is with description. I swear and know it, some people do it just Bc they don’t like what they’re receiving and find a way to send it back just to get out of it and ruin your products. Sick of it! I’m sorry that happened to you! I had sold a few BRAND new items even enclosed in package- and gotten one stars saying items were more than used. HOW is that possible ? LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. People are so cruel!!

    Like

  149. True.. Poshmark will not side with you ever. I had exactly the same issue with my listing returned back to me, even if I have a photos before wrapping the item, and sent to poshmark support for evidence that it was not the same when it got back to me – poshmark will never take your side. The item I got back was totally damaged and used and the other one was not in a new state anymore. Very frustrating

    Like

  150. Jeanette, I hope you see my comment. Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? I feel so sorry to read what happened to you. I was looking to buy one, and I really wouldn’t mind if it’s damaged inside. I would love to help you out by getting it off your hands. My screen name on Poshmark is pilotkelson1056

    Like

  151. I stumbled across this article and while I agree with every frustration listed here, there’s an entire other side to this (I’m speaking from the seller perspective, I’m there to make money, not spend it). I’ve had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. I can tell you this: Selling clothes to humans is a pain. That’s just a fact. People are picky and don’t read descriptions and change their minds constantly and return things they shouldn’t and push limits. If you react to difficult buyers and allow them to decide ANYTHING about how you run your business, then this business isn’t for you (unless you can STOP IT and realize that no one buyer makes or breaks you). eBay is certainly not without its headaches. And on eBay, feedback is public. Remember that when you’re stressing out about a “bad review” on Posh. It’s not even a review. No one sees it but you. And if you get a one star, no one sees that either. I had someone leave me 5 stars the other day on Posh but left a somewhat negative “love note.” Guess what? I deleted it. Boom, done. As for the 20%, it is a small price to pay for traffic. Building your own site and getting enough people to buy from you ain’t free, far from it. You will have to either spend a ton in ads or have one heck of a social media following already built if you want to get real traffic. Additionally, eBay runs right around 20% too, when you add up the cost of a store (I have anchor which is 300 a month), final value fees, and Paypal fees. Two more things: If you’re selling fakes knowingly, stop it. Do not try to justify it because there is no justification, and if you get shut down you deserve it. And lastly, DESCRIBE YOUR ITEMS. I do detailed measurements and fabric content for every last item I post. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. I’m @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. I sold $2,000 last month (April), all preowned items, and expect more in May. Not that I’m satisfied with that and it’s nowhere close to what I do on eBay, but I’ve only been on Posh a short time and have a fraction of the inventory, so no complaints here. Happy selling to you all! Hope everyone finds their happy spot. 🙂

    Liked by 1 person

  152. Your perspective is valued but wait until you get the gutter rats who comment calling you a whore for no reason Bc you declined an offer and explained why and they cuss you out. It’s just frustrating! I’m an avid buyer never have issues and I am a seller as well and have had some nasty child like ‘women’ treat me like dirt. Never before have I seen you could remove love notes. Is this new? I’ve been on here for 5 years. And 2000$ a month is awesome… however you will see the scamming come in and the rude people eventually as to what everyone on here is discussing 😦 I will come say hi! I’m @silverrusty. Ive had to take half my closet down Bc of rude people !

    Like

  153. People called you a whore because you declined an offer?! Geez! I wish I could wrap my head around why people are so unnecessarily rude. I’m so sorry for these assholes being mean to you!

    Like

  154. It’s terrible that they called you a whore. No one deserves that and it’s completely inexcusable, and I hope you reported them and they get removed. But my concern was that many comments here mentioned a “last straw” situation that made them quit Poshmark for good. That is letting someone else control your life. If you genuinely want to quit Posh or any other job or hobby or activity, then you should absolutely quit. That’s making a decision about your life and that’s awesome. But letting one customer make a potentially large financial decision for you is unwise. Even if, sorry to say, they called you a whore. Because that is another person who you have no control over. And if you quit because of them, now they’ve not only upset you, but they’ve messed up your business. And I was also trying to express that dealing with problem customers isn’t just a Poshmark thing. It’s a selling clothes to people thing. It happens to some degree in every venue. If you want a deep dive, start looking up problem eBay stories. And physical retail stores? Oh my goodness. If you have any friend who’s worked at a clothing store, particularly during the holidays, I would bet anything they have plenty of stories that would shock you. I’ve been called names plenty. I still love what I do, because it is their decision to call me a name. It isn’t their decision how I manage my business (and therefore my finances).

    Like

  155. Forgot to add this: How to remove a love note: Account Tab → My Purchases or My Sales → Tap on your item → Problems/Order Inquiry → Remove Love Note

    Like

  156. OH Yes been called White trash told I look like a stripper… blocked them and they make new accounts and would keep going… Someone told me my ‘ISO’ posts were idiotic and I was a moron. !! I’ve been called every name in the book even after being very nice! Kids! Smh. Or if I cancel an order and relist it- I get told ‘I see you sold these for less before- why are you selling them for more’ well, last time I checked, it was my closet 🙂 I’m pretty much finished selling 🙂 lol

    Like

  157. Wow! Never knew that 😉 cool! Thanks! I don’t have any negative ones thankfully minus a brand new product that someone said was more than gently used (still in packaging) !!

    Like

  158. Bethany I agree with you. Totally understand. After years of it some just get tired of it. Luckily 99.9 of my sales have been wonderful. No problems! But rude people def get reported and I have posh remove their comments. It’s just frustrating. That’s why I won’t sell high end purses or shoes anymore Bc people pick on those the most as I’ve seen from posh friends. I am an avid buyer and only had one bad experience. Haven’t made any sales in a few weeks and today I’ve made 4 out of no where. Thanks for the insight! I just know with bad experiences it’s definitely easy to give up.

    Like

  159. Not sure if this has been mentioned, but I’ve had some freaky good success on Tradesy with my purses/wallets. I’ve even started listing clothes and sold one of those items. Just started listing more than one item there in February and it’s been very consistent. With no sharing, following, or any kind of maintenance at all.

    Like

  160. I understand wholeheartedly what Bethany is saying. And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. They are her personal experiences. But everyone else is entitled to theirs as well. And not everyone on Posh is conducting it or their closet as a business. A majority are on here to make a few bucks, etc. And a majority on here, due to their young age, haven’t even experienced life much less know how to conduct themselves with any decorum!! Plus there is incredible lack of insight and common sense – among sellers & buyers. There is also too much room for miscommunication and understanding. And there are some really nonsensical things about the site. There is also a lot of elitism! I could go on. But I won’t. I will say this though, as a grown woman who has experienced life from many facets, don’t call me “hon”, “sweetie”, “dearie” or whatever other cutesy term you want to address me. It is insulting for a person who is a stranger to do so to another. These are terms that imply intimacy and you don’t know me!! Read an article on gurl.com, madamenoire.com or a number of others as to why this is inappropriate. And I run into it often on Posh! And yeah in the scheme of things in life, it is rather trivial. But it is also about respect! Especially woman to woman! We should be honoring each other and not be deragatory – we get enough of that!!!

    Like

  161. I am so glad I found this! I am feeling the same way. I put so many hours into PM for almost no outcome. I sold a brand new pair of tommy bahama flops a couple weeks ago. Sure enough they opened a case once I was on vacation and sent them back, fine no big deal. She probably had buyers remorse I thought. I came home and opened the package a week later and they were SUPER worn!!! Had a sole imprint and everything!!! I was PISSED! but the 3 days had passed and that was that. I would love to open my own site and have actually had one before but the marketing was where I couldn’t figure out how to spread the word about it. Any tips on that? Thanks again for this post!!

    Like

  162. Candace, you should definitely start your own site! I love having the control I have over my ShopStylaphile.com site. There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but it’s well worth it because it’s YOUR site and you’re not having to deal with the BS on Poshmark. If you’re going to start your own site, try BigCommerce here: http://bit.ly/2pFg5Mt. And let me know how it goes!

    Like

  163. Hi! I just started on poshmark selling designer clothing (3.1 Phillip Lim , rag and bone, Sergio Rossi etc.) that I shop at sample/warehouse sales. All brand new with tags however I feel as if the items will stay there forever and the the mass population doesn’t really buy designer but more so gently used clothing or they want your items for next to nothing. Was going to try eBay but I also feel it will get lost in the masses and have been contemplating Shopify since I have such a passion about what I want to do. Any advice I would appreciate ps great IG page I just started following you. Also how to people get their hands on all these designer bags to consign? Ugh frustrating but not losing hope!

    Like

  164. Hi Diana! Thanks for your comment. As for advice, you can open your own store like I did on Shopify, or if you don’t have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. With your own site, you are responsible for driving traffic to it, of course. I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. I sell some on eBay and Tradesy as well just to expose my items to a wider audience. Since you’re selling higher-end merchandise, I definitely recommend Tradesy. Hope that helps!

    Like

  165. This is so amazingly true and also why I stopped poshing a couple years ago. I was actually thinking of returning to poshmark just to clean out my closets and hope to make a little money but after reading this post the memories of my past experiences all came back to me. Thank you for this post and saving me the time and aggravation of going through it all over again.

    Liked by 1 person

  166. Hi,
    I was just wondering how you get buyers to your shop with the platform Poshmark offered. Thanks!

    Like

  167. Hi Mary! I use social media, my blog, and Google AdWords to drive traffic to my site. I also let my regular customers from Poshmark know that my closet had moved.

    Like

  168. Yes,I have to agree with some of this.I don’t sell that much on Poshmark anymore because it is very time consuming.Sharing,commenting just to get a sale for a item.I spent hours sharing just to get 1-2 sales if im lucky.I really like Ebay and Vinted because you can list the item and go on with your day,you dont have to spend hours sharing items just to gte people to notice your selling some heels out of thousands of heels that our on sale on Poshmark.Poshmark is best if you have designer items like ZARA,COACH,BANANA REPUBLIC,DOLCE GABANNA etc….because people our looking for them all year round instead of used clothes that range $5-$10 just not worth the time.

    Like

  169. Stylaphile I am done with Posh too because Posh ALWAYS sides with the buyer and there are NO seller protections!! I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. I sold an authentic Valentino Nuage patent leather bag (MSRP is $1950 took a lowballer offer of $60 because it was damaged), I took/posted the full amount of pictures allowed by Posh (most of the damage) and noted it at length in the description. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! I was out the time and return shipping and the product while it was being returned to me! If it was Ebay that wouldn’t fly. I quit Posh but then caved and signed up again…

    This time trying to clean out my junk drawer, I sold a pair of older damaged Chanel sunglasses, including their case and cleaning cloth for a steal of a price because they were worn; frames were solid but lenses had scratches. Again described, photographed, and noted ALL damage! The buyer gets them, never contacts me, but instead files a case and says they’re fake! They’re returned to me DAMAGED by the buyer- she STOLE the CC logo off the side of the sunglasses (she actually scratched/gouged it out with some sort of tool) and popped out a frame, cracking it. They were also filthy! I contact the seller and she blocked me. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. Three months pass, I send multiple emails each month including photos- no response. In the 4th month I hear back from Posh stating because they believe the sunglasses were fake they can’t help me. THEY WEREN’T FAKE! I ask for a supervisor to email me or for them to give me a corporate number and I get a lengthier email from Posh threatening to shut my account for selling fakes. So now I’m out the product, the sale money, the return shipping, and any future sales because the item is basically trash.

    So back to Ebay I go. I closed my account, that had perfect feedback, and posted all my items to Ebay. Not worth the headache. Too bad too because I loved shopping on there and there were some truly great sellers with fun wrapping & thank you notes- but Posh won’t get a penny more from me.

    Oh and I too found a LOT of creepy fetish guys on there preying on sellers… also nothing done by Posh.

    Like

  170. Also I am 100% sure Poshmark sells your email address as I now have TONS of junk email addressed to my Poshmark user name!!! SO FRUSTRATING!!!

    Like

  171. Ever wonder why there’s no seller protection on PoshMark? I found this Must Read article on Forbes –

    It is not a great time for e-commerce startups. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. Some have been able to raise money to stay afloat, albeit at lower or flat valuations. Others have sold at steep discounts to recoup investor money or shutdown completely.

    Manish Chandra has surveyed the landscape and knows it’s not pretty. As the founder and CEO of women’s social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors.

    “Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion,” said Chandra when asked about the investor perception of e-commerce companies. “But our customer proposition and our positioning hasn’t changed over the years.”

    Like

  172. I’ve been thinking about trying to open a boutique on Poshmark, but definitely have reservations. This article has convinced me there are better options. Trying to figure out all the steps I need to take. Step 1, trying to get a tax id number. Step 2, who will I buy wholesale from? These are 2 huge steps and there is so much more. I would love any tips you could provide. Thanks!

    Like

  173. Hi Liz! I don’t have a lot of experience with buying wholesale, as most of my items either come directly out of my closet or are things I pick up at consignment stores that either don’t fit me or that I think a customer would like. I would certainly recommend looking into BigCommerce (http://bit.ly/2pFg5Mt) to set up your online store or Shopify if you have some HTML coding knowledge. And I’d advise using social media to drive traffic to your site as well. That’s how I’ve been able to increase my traffic. Best of luck and let me know how it goes!

    Like

  174. I’m so glad I’ve found this blog post! I’ve been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. Before Poshmark though, I sold on eBay for a time so I’m no stranger to hard work. But what drew me to Poshmark was the ability to start crafting a brand image – but you can only go so far with such limited parameters. I’ve been toying with the idea of starting my own website, I’m just not sure I’m there yet. What are your thoughts? Has the change over been difficult? Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? Do you find self advertising costly? Thank you 🙂

    Like

  175. Hi Desiree! Congrats on your decision to start your own site. It’s quite rewarding leaving all the drama of Poshmark behind. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. I don’t know if they’ll ban me because I do still buy a lot of stuff on there.) The best way to drive traffic to your new site is with a blog, social media, and Google AdWords. You can determine a set amount you want to spend each day with AdWords, so the budget is up to you. Good luck with your site!

    Like

  176. I tried selling on Poshmark this year. I only last a couple of months before I closed up shop and headed back to eBay. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. The time spent sharing and following is insane, and the sales numbers don’t justify it. I dreaded waking up in the morning and seeing all those notifications. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day – only to receive a “needs work” rating two weeks later for no apparent reason. I was absolutely crushed.

    Like

  177. eek…..i have only bought things on Posh and I have only bought things that I absolutely recognized as authentic from web sites, catalogs or stores. I once got a scarf that was supposed to be silk and I doubted it was, but it was greatly discounted, so I did not make a big deal out of it. Not sure if i would want to sell on the site. I also never bought anything particularly expensive. Expensive items seem risky for the buyer and the seller. What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Sorry you guys have had such bad experiences. Years ago, I gave up on Ebay because I purchased something and just never received the item. Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. I got some $ back from the protection plan, but I hated that I had been scammed. I guess no sales platform is perfect.

    Like

  178. I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. I have 73k followers and I’m a Suggested User. But then again, who isn’t? It doesn’t take much to get SU status at all. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. 278k plus shares as of now, no robots or helpers. It’s really gotten bad lately with 2 cases opened and 2 “lost” packages in the last 10 days. What? It’s the United States Post Office for crying out loud! Posh happily accepts my 20% fee and wants us to “Share the Love”. I’m so over it right now. Had a sale for $20.00, $100.00 skirt worn once. She didn’t get it in time for her party so she opened a case. I know darn well they never looked at my photos, yet they actually let her submit photos twice, and asked me to “please be patient”. They sided with her. She has no listings. No comments. Is essentially new to Posh, aka, a buyer. God forbid they side against a buyer. This is just one example of the countless jabs we get as sellers on Posh. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. Now I think I have to. So sad.

    Like

  179. Great article!!! Everything you’ve said is 100% true!!!! I’ve recently started selling on Poshmark and I do admit that it’s super slow getting sales on this site. Everyday I’m getting tons of followers, likes, and shares a day but nobody buys. I’ve had to stop my notifications on this site as the alerts were getting to be too much! Recently a buyer was able to cancel a transaction AFTER I shipped the item!!! I was devestated!!! Though Poshmark paid me the money, the buyer was able to get a refund and my item!!!! How is that allowed?! Needless to say I’m no longer interested in selling on this site at all. There are way too many scammers on this site, too much time wasted for slow to no sales.

    Like

Share Your Thoughts!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s