403 thoughts on “Why I Quit Poshmark”

1. I’m not a big active seller on Poshmark by any means but had success with items I posted. However, I did have the same experience related in reason 1 with a dust bag I sold. Really a Chanel dusty bag! Probably no more than $15 dollars. Although the buyer had no postings or reviews, this person contacted Poshmark accusing my the item sold of fake. First it blows my mind that people will pay for designer dusty bags and empty shoe boxes but hey, that that’s just me. So if someone is willing to pay for them, I’ll gladly move my shoes to a plastic container and sell you my boxes and bags. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. I still use the site but it did leave a bad taste in my mouth. After seeing your post I may check out some other options.

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2. Thanks for your comment Patricia. I am so sorry that happened to you as well. I obviously had the same feeling as you. That my integrity as a seller was being questioned. That was really the tipping point for me. Keep me posted if you start something outside of Poshmark so I can help you promote it! Thanks again for the comment.

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3. I have not had a case opened yet. I know I will one day. I sit on pins and needles with every order. I am not sure if it is worth the stress. The problem I have is I have not found a platform I like as much as PM, except for the time suck sharing issue. I appreciate your thoughts here.

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4. Thanks for your comment Michelle. If it’s working for you, by all means stick with it! I also use Tradesy. Tradesy handles all returns on their own. If the buyer doesn’t like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. And no time suck as it’s not a “social” app.

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5. Wow, this is very eye opening! I just opened my own Shopify store and would love to spend less time on Poshmark. Thanks for the inspiration! 💞

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6. Thanks for the comment and congrats on opening your Shopify store! What’s the name of your store? I’ll check it out!

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7. Love this thank you for sharing your opinion and experience. I have been on posh for 6 mo. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense…. I have done really well making a lot of money up until this month. When I started to step away a little bit more my sales faltered. I wonder is it worth it? I may have to explore some other options.

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8. Thanks for the comment Holly. There are other options besides Poshmark, like Tradesy and even eBay that aren’t quite as time consuming. Or you could open your own online store on BigCommerce too. Keep me posted on how it’s going for you and thanks again for the comment!

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9. Thank you for sharing your post with the world! I’ve been on Poshmark for awhile and just started selling within the last four or five months. I’m so sick and tired of the low-ball offers, especially when I already list the items at a low price. I’m sorry, if I list a brand new, with tags Kate Spade cosmetic bag for $20 don’t ask if I’ll take five. That’s ridiculous. I’ve only had one person open a claim and Poshmark denied it. I’m sure she just didn’t like the item and wanted a refund. I’ve had another rate me low because she said the pictures made the bag look bigger. Uh, I posted FOUR photos of the bag, including one where I’m holding it for reference. And I clearly listed the dimensions ::sigh:: It’s exhausting dealing with rude people that don’t care to read the description, like you mentioned. In theory, it’s a great site but the fees are ridiculous. I’ve started cross-posting items so I can have a wider scope of buyers and most of the time, I’m more successful on ebay. It might be time to say goodbye to Poshmark myself.

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10. Hi Kelly! Thanks for sharing your experience with me and other Stylaphile readers. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they aren’t warranted. I sell a lot on eBay and Tradesy as well. Tradesy sets limits on offers, so you never have to worry about lowballers. Good luck with your sales!

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11. Hi! I saw your post on Posh and read your blog article. I’ve been on Posh for about 2 years and I’ve been selling things here and there. Recently I started putting more time into it and I noticed that I actually started to see more purchases! The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they weren’t what she expected because the label said “straight jeans”. Ok, I get it. They’re skinny jeans to me lol. Then the other day I had a terrible experience as a buyer. I purchased a name brand handbag for a very low price. The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. I asked the seller if it was authentic, she said yes. I was so excited for my first handbag of this brand! I get it in the mail and the leather feels light. The stitching is uneven and awful. The ends of the zipper teeth didn’t line up. The logo wasn’t aligned properly. The zipper pulls with the brand name felt like plastic. So I sent posh pictures of my complaints. They asked me for pictures which I sent. They denied my claim stating it wasn’t enough evidence of a fake. So I resold it on Posh and got rid of it the same night! I got my money back, but damn! I was complaining to my bf and he wanted to help out. He emailed posh asking them what criteria do they look for that constitutes a fake? He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. They emailed him back directing him to the app step by step how to start a claim process. They didn’t even answer his question! I am still using the app, but I will not be buying any bags!

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12. I have more luck selling on IG, it’s a great community, and would like to look in to Tradesy. Is EBay worth it?

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13. Hi. I just came across your blog & Shopify site. I’ve been selling (very little) on Poshmark for a few months now. I must admit I don’t spend a ton of time on it. I do follow new people weekly & share my listings but I was just hoping the app would do more of the advertising for me I guess. I want something more plug & play. I am just selling stuff from my closet that I can’t fit in anymore, I have a ton of clothes & shoes and wanted to see if I could make a little cash off them. I’ve had a positive experience it just seems stuff doesn’t sell that much. And I am selling stuff for cheap too but it’s not moving??
    I did notice that a lot of the items being sold seem high endish. My stuff is just regular everyday clothes & shoes it seems. So you think Shopify would be better for me? Your stuff looks real nice. Any advice you can give me is so appreciated. Thanks!

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14. Thanks for the comment Angelica! I’ve heard a lot of similar complaints about fakes being sold on Poshmark. And they do have a bad reputation for customer service. The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users.

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15. I have a lot of luck with both Tradesy and eBay actually. You definitely have a huge audience on eBay. Give them a try and let me know how it goes!

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16. Hi Nelia! Thanks for your comment. I would try eBay and Tradesy before doing a Shopify account. You do have to pay a monthly fee to use Shopify and you have to know a bit of HTML programming in order to get your site set up the way you want it. If you’re selling less expensive stuff, eBay might be the way to go. Try it out and let me know how it works for you!

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17. Hi! I’ve been selling on Poshmark in a niche market – vintage. While my sales have picked up, I still get the ridiculous Lowballs like we are at the flea market, and there are times I get infuriated. I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. Yeah, ok!?!? It was $10.
    I’ve been considering finding a new platform for sales. I’ve branched out to posting my items on IG, I’m just nervous about making the leap to a full fledged small business. How do you advertise your site, or give it visibility to the market you are targeting? I’m afraid adding one more domain to the Internet is throwing a penny into the void – hard to find unless you’re really looking for it!
    Thanks.

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18. Hi Dee! I’m hearing more and more similar situations like yours happening on Poshmark. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? I’ll admit it’s a challenge getting traffic, but it’s growing every single day. I started an Instagram page for the brand (@ShopStylaphile) and also use the blog and other social media channels to drive traffic. I do see that a LOT of people are strictly selling on Instagram too.

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19. Thank you for sharing your experiences. I just started selling on Poshmark and sold one item thus far. You provided food for thought. My item was shipped to a buyer yesterday, so I will see how that goes.

    By the way, I love and appreciate your honesty.

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20. Thanks Stacey! Don’t get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. Good luck with your sales though and thanks for the comment!

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21. I’m currently selling on pm… And it can be time consuming sharing. I’ve also had some open cases, 2 favored the buyer and 3 favored me, because as you stated … I describe the item great and they still can come up with a lame excuse and say they don’t want it. I’ve been doing okay overall… It hasn’t caused me to throw the towel in just yet but it was definitely better than Ebay . Thanks… I was finding people on poshmark and ran across your closet to follow . Good luck !

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22. What about Mercari? They don’t charge any fees at all to sell your stuff! I have several friends who are big fans, and I’m planning to join soon myself, I just haven’t gotten around to it yet.

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23. Hi, I came across your post and loved it because it describes how I feel with Poshmark. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may “official business”, I went well for a while but all of a sudden sales got to a halt. I have thousands of dollars in retail or “boutique” merchandise, as they like to call it and no matter how much I share, how many hours I spend….. No sales! My family sees me running around trying to make a sale and decided to help me so we literally share ALL THE TIME and nothing, just some weeks ago I was having good sales but I have the feeling they have a way to control who sees you shares or how many people sees it. I guess its something new in their system, don’t really know. I decided to ‘move’ to Instagram as Shopify is excellent but you need to know some HTML. just thought mean while Instagram was or is a good idea but having a hard time getting ‘valued’ followers, most people like the posts because they want me to follow them or like back…. Going crazy, any ideas? anything will help. Thank you.

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24. Hi Susan! I actually tried Mercari for a while but all I got were seriously lowball offers on all my stuff (like $3.00 lowballs). And I got endless questions on every item, even though I had described it completely. I just found Mercari to be too much of a hassle. More so than Poshmark.

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25. I have had similar things happen on both eBay and Mercari. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. A lot of people were interested and someone bought it almost immediately. I packaged it VERY carefully and sent it on its way without much more thought. The buyer receives it and a couple days after the tracking says it’s been delivered, the guy messages me and says it’s damaged. Immediately I knew. He had flown it, crashed it, and was trying to return it. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. So in this situation mercari shouldn’t have approved the refund because he has clearly admitted that he was just unhappy with his purchase price! I sent mercari several emails showing them my conversations with the buyer (even though I knew they could see it) but much to my dismay they approved the return. Guess what I got back? Yup, a pile of junk that barely represented what I had sent. I videotaped myself opening the box and sent it to them. They just said “sorry the buyer has been refunded.” End of story. I wasn’t able to sell the drone in fact I could barely give it away. $300 down the drain.
    Never again mercari.
    With eBay, I’m having a similar experience, but I’m still dealing with it and need some advice. I sold a very rare jar of MAC pigments (a discontinued shade, worth a lot of money). The jar was 3/4 full. I clearly stated in my
    ad that I had dumped out a small portion of the pigment when I bought it and hadn’t touched the rest since. It was bought immediately and the buyer asked me to ship it asap which I rushed to the post office to do. A few days later, I get an email from the buyer saying “what’s this? I bought a BRAND NEW IN BOX item and this has been used”. I told him that my ad had clearly stated that it was not brand new and that it was 3/4 full. THEN he says ok well this isn’t 3/4 full, it’s about
    10%. He sent me a picture of the pigment. The jar has about 10% left. Which is NOT the amount that was there when I shipped it. I know he is doing this to get a refund.he has already opened a case with PayPal and now has been harassing me
    Endlessly. What should I do? Usually I would just accept the return and avoid an unhappy buyer. But from the looks of it he has removed a portion of the product and I have no way of knowing what I would be getting in return! This is an item that you can sell 1/8 tsp. For $50. So maybe this is his scam, I don’t know. I am pulling my hair out over this and he keeps sending
    Me nasty emails! anyone have any ideas?

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26. Hilary, I am so sorry this has been your experience as a seller. It’s quite frustrating, especially when you’re doing everything you can to provide great customer service. Unfortunately, there are just a lot of less-than-honest people out there who want something for nothing and have no problem cheating other people out of their money (or product). My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. (I’ve had to do that with a lot of people on eBay, and previously on Poshmark.)

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27. I believe I have been scammee by a buyer and Poshmark ruled in her favor. She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. She also never used the bundle feature and on one of her packages she listed a different address entirely to flim-flam me. Looking at her closet I see she purchases all sorts of jewlery for a super-low price only to turn around and resell it. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. Since then another open case has been filed against one of my listings where it was clearly stated “NO STAMP” to determine if what I was selling was gold or gold-plated. These scammers really make you lose faith in humanity! I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that I’m going to get kicked off of here due to these bogus fradulant people.

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28. i am so over Poshmark! I am an honest person and would never think about trying to rip someone off. Anyway, i’ve sold several items on Poshmark and had great ratings. I recently sold a Chloe Marcie Bag and after I sold it, it got shipped to them to authenticate. I bought this bag from Saks and saved money for months to buy it. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. I must send them $20 shipping fee thru paypal in order to get my bag back, otherwise they would keep and destroy it. Omg! I am just sick!!!! How can a bag i purchase from Saks for an arm and a leg be fake? I have this terrible feeling i will never get my bag back! 😦

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29. Jody, I am so sorry that you went through that on Poshmark! Unfortunately, I’ve heard many stories similar to yours. Again, lack of concern and respect for sellers on Poshmark is one of the reasons I left. I hope this works out for you!

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30. I am new to Poshmark (less than a month) and I have to say that I am definitely buying more than I am selling. I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). But to be honest, online businesses are never easy. If you ready people’s complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place – I feel like they are all basically the same. My honest opinion on PM: It is great for someone like me – I am a graduate student who likes to shop. Cant afford new stuff like MK bags and such, but would love to get them for below $100. I ask a lot of questions on an item (and I am sorry sometimes we have to ask a lot of questions but end up not buying it) but then if it meets my criteria, I always buy it. PM has made me not visit the mall for a 3 weeks now, so it has made me save some money and get REALLY good second hand stuff. For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return.

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31. It’s obvious Poshmark’s main intent is to earn money primarily for themselves, and that’s mine with my closet. It would be interesting to see how many sellers vs buyers are on the app – and how many sellers converted to buyers. If this company ever goes public I’m buying stock! That’s where we’d all benefit! One thing I’ve noticed with new apps, is they do seem to listen to the customer. If we keep notifying them of their weaknesses they more than likely will adapt and change to become a better business. Otherwise they’ll spiral out of business.

    Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely haven’t earned a profit. So tip for having your own closet business: “work fast” and avoid scrolling for items to purchase for yourself!

    Use the site wisely, certainly don’t sell something you wouldn’t give away to charity. With no real protections, it’s a huge risk for You and not to Poshmark or the buyer. Same goes for buying….don’t buy something for a price you couldn’t recover on a resell. And certainly know that your bought purchase may end up being a donation as well. For designer items, Posh has the Concierge service for $39 to “authenticate” items but that’s probably not foolproof either.

    Moral of the story – it’s fun, spend whatever time you want to with it but know there’s risk and don’t get emotionally involved. Remember it all probably started because you’d rather have the cash than just donate it, so consider it a bonus. Happy poshing!

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32. I read with great interest your reasons for leaving Poshmark. I have to say that I have been on the site for only 6 months and have experienced all that you spoke about! Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! That makes me uncomfortable! Besides all the fake purses, etc., I wonder about fake clothing. How can so many people have tons of Zara in their closet that they are selling so inexpensively? Where is the merchandise coming from? Why do these people have profiles with no real photo of an individual? Same with Free People. I asked this woman to show me the tag and she was so insulted. She took another photo and it was the dress with a tag hanging down from a distance. You couldn’t see it. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! Getting defensive – that just makes one suspicious! Which is why most all of my 4th pics are close ups of the tag!! I don’t know – too many things that are just off about POSH! I find it to be somewhat elitist as well! Also their wholesale portal is a joke. If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! On one wholesale portal – I think it was the bullet necklaces, they give so much to charity – I suggested Posh give the 20% they make off each sale to said charity! Ha, like that will ever happen! Sorry for the diatribe!

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33. A follow up comment since it has been a FULL month for me on Poshmark: WHAT IS WITH ALL THE CHINESE STUFF BEING SOLD FOR RIDICULOUSLY EXPENSIVE PRICES? I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Id rather save $34 and wait!). And they get mad if you tell them that? I feel like Poshmark has become either for high-end $1000+ handbags or for cheap stock picture things from China that in real life is usually NOTHING like the picture AND has f** up sizes.

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34. An update on my situation, in case anyone cares….. the eBay guy was of course refunded his money. Much to my dismay, they didn’t require him to return the item. So now I’m out the item AND the money. Did anyone else not know this or am I the only one? I am so upset!!! I have to say, that I don’t see this happening on posh…. but maybe I’m wrong. People suck! (Some of them).

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35. Hilary, so sorry that happened to you on Ebay. Google “Ebay sides with buyers” and you will get an eye full. Its a sad place for sellers these days. I am new to Poshmark, buyer only, no plans to sell, and went a little crazy picking up quality items for work. By and large I have been very impressed with the sellers. I know you have a rough road to go from when my husband was selling on Ebay. He was sadly a victim of the great “Ebay Purge” they did in 2013 despite top reviews and power seller status. (Google that too for an eyebrow raising bunch of reading. ) Anyway, if I sell it will be through the local consignment store because of the bad apple buyers that ruin online selling. Don’t need the stress. Yes, there is still the good old fashioned consignment store……

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36. I sell on Mecari and saw a huge difference in sales from Posh. Mecari buyers are more excited to purchase in the constant 24 hr feed . The posh parties put your life on hold . Your forced to go to there parties in order to view the sellers current items in the feed. With PM new app adding Mens and children it’s like party overload.
    Please note Mecari is not free
    After November 16, 2016. Any post before that day is free

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37. I love poshmark, but I have found the people on there to be very rude and hurtful. I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. I came back from vacation to all of that and just shipped her top and deleted the app. I love the idea of poshmark, but it is too social.

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38. That’s AWFUL!!!!!! OMG, I’m so sorry you ad to go through that Cat. I had my share of “crazies” too when I was on Posh. And like I said in the post, it was just way too time consuming and “soul-consuming” when it comes to experiences like the one you had.

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39. When you buy used, naturally you expect to pay a lot less. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. And of course the seller is trying to make there money back off an item they may have paid 200 dollars new and selling used for 80 or 90 dollars, for long time thrift store/second hand/goodwill retail store / yard sell and so on buyers, we know that 80 to 90 dollars is not a true deal on a used item. But I guess some people do think there used stuff is better then others same used stuff . Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. Give a child a chance to own his or her first pair of nike, ugg boots, Etc. I just feel that sellers should be mindful about the real worth of an used item.

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40. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset.

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41. When selling on shopify do I have to pay some kind of fees? Any sharing or following like poshmark? Poshmark is kind of time consuming and I try to look elsewhere where I have more control and not having to deal so much with the buyer How can people see my items? Can you please tell me more about it. Thanks

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42. Hi Christine! There is a monthly fee to set up your site on Shopify of around $30. It has built in capability to share your store on social media with things like “shoppable” pins on Pinterest and Instagram, so you can share with your social media following. I get a lot of traffic to my ShopStylaphile site through my blog, Pinterest, Facebook and Instagram accounts. Hope that helps!

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43. I think I’ve had the worst experience on poshmark yet. So I’ll start by saying I’m Newish to poshmark. I’ve been a member on the site on and off for a couple of years however it wasn’t until the last three months that I’ve really been active. I was having some pretty great success although it was time consuming. Then I came across a buyer. She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. Mind you that I’ve had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think I’d go and scam for $15 technically a $12 profit. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. I don’t really have a way of proving it except with my record of sales and not having any problems. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. Still no response from poshmark. Then she goes as far as posting a picture of my profile and some police report she claims to have filed. Again I contact poshmark no response. It has left me mortified that trolls like this exist on this site and poshmark does nothing. I think I’m done with poshmark for now. Honestly she can keep the $15 and the lipgloss I just wish she’d stop spamming me and sharing my information with the world. Also on her page I noticed she sells replica Louis Vuitton which is against poshmarks guidelines but again they’ve done nothing. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like “whore” and “piece of shit.” It’s crazy and again poshmark does nothing.

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44. Maria, this is terrible! This may be one of the worst Poshmark experiences I’ve ever heard of. So sorry you had to experience that! Again, that’s why I say there is not enough protection for the sellers on Poshmark. You’re better off selling on eBay or Tradesy, where there is a bit more protection.

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45. I too am done with Posh…….I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. I came across a whole network of victims within Posh after nearly being scammed by “Julie”. I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her “stolen” pics and showed fellow honest Poshers how to use Veracity. An app where you can load a pic and it will tell you if it can be located anywhere else on the internet. Which all of hers were, so my listing was valid. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing “Julie”. I assumed they meant don’t speak to her, which I avoided. I kept the listing up unaware that was the issue. (What company wouldn’t want to keep their site free of these types?!) My account was locked again, and I was told it wouldn’t be reinstated. So after about 5 emails that took a month to get an actual response, I was told that I hadn’t removed the listing explaining how to spot a scammer. With that being the issue I didn’t want to be on their site anyways, who would support people taking advantage of others. But I like you missed the social aspect, I had regular buyers that I had became friends with. So after 6mo and deleting my account, I broke and opened a new closet, this time I was going to be more vigilant. I have been using for over 6 mo, perfect sales/buyer….no complaints. Then suddenly my account was locked after emailing and waiting for the response…which was I had ties to an account that had been locked. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasn’t been fulfilled! So as of right now I am out around $100. Not a lot, but I can’t imagine that I am the only one that this has happened to. There customer service is horrible, especially for what they charge! There isn’t any protection on either end! And it takes days for a generic email. So I am officially done, it is no longer worth the time, risk, and effort. I would recommend anyone that is considering joining to research!! They are all about profit and protecting the scammers within their site. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. I would also encourage others to do the same that is the only way they will correct the fraudulent behavior!!

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46. You did the right thing Lesli by filing an official complaint with the BBB. I hope they will get your money back for you very soon!!! So sorry that happened to you!

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47. How does the BBB have them at an A with all the complaints people have filed?!! It’s so crazy! Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned.

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48. Well I am glad I came across this blog and disappointed in POSH. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. Unfortunately I have not received a single package sent with as much care as I send mine. I just sent a package on Friday and, I assume because of Christmas time, the post office hasn’t scanned the item yet. I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter… post office is a little behind updating and I felt so bad…of course the one time I don’t wait in the long line to get a receipt!!! I wrote a comment apologizing and she was just rude to me and leaving unnecessary comments (mind you it has only been 3 days since I mailed it and she may very well receive it tomorrow or the next day because she actually lives close by) . I felt really and until she started being rude. It could have gotten lost and that happens. I have sold quite a bit with no problem, but bad buyers don’t care about that and poshmark much less. They have never ever responded to me about anything in the past. As a few other people have said, I have been on pins and needless for a few days over a profit of $16, which makes me disappointed in myself for letting this get to me. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I don’t get a bad review ( I have 5 stars so far and worked hard for it) It just isn’t fun for a good seller. I think I am going to dump the app after my last sale gets delivered. Thanks for starting this thread. I don’t feel so alone now. 🙂

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49. Thank for your comment Maggie. Sorry this happened to you. Have you tried Tradesy? It’s a much more sophisticated app than Poshmark with a higher level of customer service. Also, if the buyer isn’t happy with the purchase, Tradesy handles the return. For example, I sold a pair of shoes and the buyer didn’t like the fit. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their ‘house account.’ Might be something you want to try.

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50. Wow!! I’m glad I took the time to read these comments regarding these sites because now I can narrow down the one’s to stay away from!! I know that these are all individual experiences regarding Poshmark, etc., but let’s face it, with so many people being scammed and dissatisfied, you can’t pretend that they are all exaggerating. There has to be some kind of truth to their experiences, that can not be ignored. Therefore, I’ll have to reconsider Poshmark to sell my vintage wears on because I really don’t need that aggravation. Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the one’s you all have had!! Sorry for those bad encounters, but thank you for the “heads up”!!

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51. Thank you so much for your comment! I’m so happy if anyone is helped from reading this post or the comments.

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52. My first transaction on Poshmark cost me $50 for a defective pair of shoes I can’t wear or even try to resell. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. I purchased them for $50 and received them within days. I was so excited to try them on. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, it’s got to be defective!! I’ve had friends try it on too with the same comment. The Seller must have gotten a real bargain and no wonder she can’t wear wedges because she probably couldn’t get them on either! Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. Also, I guess since she neglected to mention this defect (by simply omitting it) she didn’t misstate anything. Well, they told me I couldn’t contact the Seller directly (to even say anything) so I’m just stuck with a pair of defective shoes and out $50!! I have no recourse and feel I was scammed. Won’t make another purchase on there. The Seller and Poshmark ruined it for me!

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53. Wow, that sux Kristine! Can you not give a bad review to the seller?

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54. Fantastic article! I came across your article while trying google how to block unwanted Tradesy buyers. I see many people have recommended Tradesy or ebay. From my experience as a merchant, there is no monthly listing fee on Tradesy. The platform is design to sell to women only. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. Which is frustrating when you are dealing with a substantial sum. Ebay on the other hand is more customer base than seller base. What I mean by that is often time ebay will take the side of the customers over the sellers. I’ve been selling on ebay for 5 years now and this is true for me. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. I only do this for high- end items. You MUST state this in your ebay description or else the wrist band is useless. I learned to pick my fight and offer no re stocking fee to avoid crazy buyers. Good Luck to all! CHEERS!

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55. Fantastic article! I came across your article while trying google how to block unwanted Tradesy buyers. I see many people have recommended Tradesy or ebay. From my experience as a merchant, there is no monthly listing fee on Tradesy. The platform is design to sell to women only. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. Which is frustrating when you are dealing with a substantial sum. Ebay on the other hand is more customer base than seller base. What I mean by that is often time ebay will take the side of the customers over the sellers. I’ve been selling on ebay for 5 years now and this is true for me. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. I only do this for high- end items. You MUST state this in your ebay description or else the wrist band is useless. I learned to pick my fight and offer no re stocking fee to avoid crazy buyers. Good Luck to all! CHEERS!

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56. I sell on Posh and have been pleased with things so far, but I am waiting with dread for the first bad buyer. I have recently read some sellers have started to videotape the packing and actual item when shipping so they don’t get scammed by bad buyers. Would this stop someone from scamming/being scammed, do you think, or would Poshmark even ignore the video proof sent in by a seller? I have considered starting this myself (before something happens and I wished I had). It would be a pain, it after the three days of inspection you could just delete the video.
    I always go into the Post office and get a receipt, then I have proof of shipment.

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57. I am fairly new to Poshmark, just a week over a month. I have many new things in my closet that I have never worn or touched as my style has changed over the years. I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. I even take photos of distressed details on jeans, even though that is the design. My first four sales were all shipped within one day and I received 5 star ratings for all of them. My 5th sale was shipped within 12 hours and this was a brand new pair of Electric Yoga leggings that were ordered online. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. I tore the sealed package and took the pictures of the leggings for her. When this item left my possession, these were brand leggings with no flaws, I just took them out of the bag for goodness sake! When the buyer received the item, they opened a case and claimed that there was loose stitching. When I saw the photos, it looks as if the stitching snapped as if they tried it on and broke some parts of the stitching, I only say this because the new loose stitching appeared at the waistband and knee. Poshmark ended up accepting their side of the story and allowed the return. I just feel so cheated as I am getting back something damaged. I feel like there is nothing to stop a buyer from damaging an item and claiming the “item is not as described”. I contacted Poshmark stating the item was brand new but I just received a generic response “If there are any problems with your returned order when you receive it back, please go to your order in the App or website, tap on Problem/Order Inquiry and report the issue through the “Report Problem with Return.” button.” The problem is that there was no problem with the item to start with! There is no protection for sellers for false claims. Or buyers that damage the item on purpose. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the seller’s profit. I don’t want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. I am not sure what to do as I would like to clear my closet out. I don’t have a big enough inventory or exposure to go to Shopify to pay their monthly fee. And I believe Offer Up recommends that you do not ship items, plus I don’t like the idea of having to have to meet someone for a sale.

    I am so glad to have found your experience. It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. There really should be something put in place for the sellers, especially since they take so much commission out of sales.

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58. Have you tried Tradesy? Tradesy take all the responsibility for any returns. If the buyer doesn’t like your item for some reason, they can return it to Tradesy and you keep your money. Tradesy refunds the money to the buyer and then they resell your item themselves.

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59. I wrote on here once before but I just recently had an experience similar to Eltee. I was selling a brand new pin up girl red dress. My daughter bought it and it did not fit. She waited too long to return it. The dress hung in her closet with plastic over it and then came to hang in my closet after listing it on Posh. Long story short: someone bought it, said it had snags, took photos and sent to Posh! They sided with her and refunded the money. The dress was sent back. Not only does it have snags that it didn’t possess before I shipped, there was white hair on it – like she let s pet on it to purposely snag with their claws!! My daughter and I were devastated!! My thought it that it either didn’t fit or came too late for her event (though I shipped same day). I even wrote a very nice message on her page apologizing, asking what I could do to make it right and she did not respond! I tried to explain to Posh – why would I send a dress like this with snags knowing this would be the outcome?!!! No response!! So this $185 dress which I sold for $95 is ruined!! Posh doesn’t seem to have a system in place to protect the seller!! I however, am photographing extensively anything bought from my closet before shipping!! Sad it has to come to that! But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! So you tell me who is being dishonest??!!!!!!

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60. And this is exactly why I left Poshmark! Zero protection for the seller!

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61. I am so glad I found your site. I have been on Poshmark over a year and have had positive experiences until this week. I sold a pair of boots. Pictures were posted of all parts of them. The buyer received and said they were not as described. Poshmark said that they had received pictures of the item. Poshmark is refunding the buyers money because of minor skuff marks. Well duh they are used. There were pictures of the skuffs on my sale page. I have all 5 stars
    now this just leaves a sick feeling in my stomach. Does anyone know if the buyer returns the item damaged can you reopen the case?

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62. I have not tried Tradsey, do you feel that your experience is better on Tradsey?

    I am so sorry to hear what happened to Alexandria Perri. I just received my electric yoga pants back today, and not only are there new snags on it that it didn’t have when it left my possession, there are stains at the knees and the back of the pants near where your heel would be. I have contacted Poshmark but I don’t have high hopes of them actually having seller protection. I have since had two additional sales that have five star ratings so but I feel that it is irrelevant to Posh.

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63. Lol. I just read this last week and breathed a sigh of relief that I have been lucky so far. Should have known better!!

    I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. She commented on the listing “not sure these will fit, but willing to invest my offer”.

    So of course she received them and they don’t freaking fit, but “they must be mismarked” because she supposedly got another exact pair from someone else in the same size I had listed and “those fit perfectly”. She wants
    me to fix it.

    I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. We will see how this goes.

    Goodbye to my consideration for Suggested user now for another few months. This seriously angers me.

    Do people not read that there aren’t returns of things that don’t fit!!!???

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64. Thanks for sharing. I’m in the same boat and trying to figure out how to best transition off of Poshmark. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark?

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65. Hi Gina, I’ve actually gotten traffic to ShopStylaphile.com from Poshmark because I created an image stating that my closet had moved and posted it in my Poshmark closet.

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66. Can I ask if your photo showed the item zipped up? Just curious if it was zipped up on the photo how someone could claim the zipper didn’t work.

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67. Yes, Gaylee, it was zipped up!

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68. I am in the process of closing my closet. One of my first purchases was for my daughter, when it arrived, I opened it on my deck ( thank god) and there were dead bedbugs all over the tape. My best friend is a dermatologist and she identified them. The item was immediately tossed. I submitted pictures, but said I refused to touch the item. The seller contacted me and said her entire closet was thrifted and apologized profusely. End of story. I grew my closet, made many sales, became a suggested user with a 5 star rating. 35k followers. I decided to join a Facebook support group, see if I could learn something. What I found was constant ranting about cases being opened, lowballs…. and what really shocked me was the trolling! These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. They brag about entering the closet and making nasty comments and offering 3.00 on every listing. Support??? Hmmm! So, when it happened to me, I was shocked. In my, “meet the posher” page I identified my closet as, “not boutique, not thrifted” that was it. Nothing bad. Well, someone posted it, and my closet was invaded by these, “support group” members. Lowball offers on everything, nasty comments, you name it. When I contacted the admin. Of the site, she said they didn’t break any rules. Most of the advice was to ridiculously raise prices in order to corner the market. People who offered reasonable prices were ostracized. The boutiques are growing exponentially and with the shipping, they are more expensive than retail, but won’t except returns. In the end it’s the WORK! I am shocked at the time women are willing to sacrifice for this one singular objective. They give you the impression that EVERY seller on here kills it! The support group way over exaggerated their sales, and gave young mothers the impression that they could do this and care for children and make 100,000-300,000 a yr. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode.

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69. Hi there,
    I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. I recently found a very unusual top, by a designer from Lebanon. I was pretty smitten, as it was very unusual, and a piece of art, in my opinion. I asked about the sizing, and the seller responded right away. I bought it the next day, which happened to be Christmas Eve. I didn’t expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). She responded that she indeed had been away, and that she would ship it “tomorrow”. Nothing came, or was updated on Posh. I commented benignly again, so her followers wouldn’t really know what was going on. I don’t like to ruin people’s good standing. Nothing.
    I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. Nothing. Posh cancelled the sale. I am annoyed. Why not just answer? I don’t mind if she changed her mind, gave it away, etc… But nothing. I do not like that this site has no way to message, and you cannot see, to my knowledge, people’s reviews. I’m a perfect, highest rated buyer on eBay, and I’ve sold as well. This is my second non-shipment of goods bought on this site. Poshmark is very odd. Thank you for letting me complain.

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70. Lisa, I’m hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Yet another reason why I quit. So sorry that happened to you.

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71. I have been selling on posh for over a year without any issues. Last week I sold a pair of rock revival rare jeans to a buyer who had 4 previous purchases. I always check out the buyer before shipping. When the buyer received her item she filed for a return. I requested to see “evidence pictures ” and posh sent them to me….instantly knew I was in for trouble with this one. The pictures the BUYER had submitted showed HER with a knife or sharp object sticking thru my jeans and ripped the stitching. Guess what? Posh sided with the buyer and she was authorized to return my rocks. When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. But what I found in that package was TRULY DISTURBING. 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. Absolutely PSYCHO. I have filed a case against the return but days have passed and I’ve only received bs automated responses. I’m not sure how this will end…but I am sure I’m finished with Poshmark.

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72. OMG!!!!!!! This may be the worst story I’ve ever heard regarding a Poshmark return. You should take photos and send to Poshmark and get that user BANNED for life! That’s ridiculous!

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73. Def the worst I have heard!! That is just disturbing!

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74. I’m kind of getting tired of PM myself, and I’m fairly new in there!
    I have a Shopify shop (still “under construction”). But my question is, How did you make the switch? Did you find the transition difficult?
    Do you have your listings as “final sale”?

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75. Hi Nicole! I will tell you that I don’t get nearly as much traffic or interest on my Shopify site than I did on Poshmark. I also don’t get all the endless questions and headaches. I’m slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. And yes, I do list everything as final sale. I try to be very specific in listing all measurements and any defects or minor flaws.

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76. Good morning! Okay, brace yourselves, women! The beautiful shirt showed up in my doorstep with a note of apology of sorts from the seller. It said she knew how much I wanted. I was already credited by Poshmark, so this $48.00, rare top was “given” to me. Wow.❤️💋

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77. I’m a new seller on posh. But started selling upper end vintage and luxury labels on eBay in the late 90’s selling to a variety of people but also designers and once in awhile a celebrity. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. The set decorator from Mad Men was one of my favorite buyers. So I’m not inexperienced in customer service or shipping logistics.

    I’ve sold 5 things on posh. 4 got 5 star reviews. All it took was one 2 star review for a vintage belt to knock me down

    -slow shipper (shipped same day)
    -bad packaging (i shipped in a clean box with a black interior. I thought it looked nice. Wrapped it in crisp white paper with a simple label to close the folded over paper) I thought it looked minimalist
    -made a white with black logo thank you card. And hand wrote a thank you and placed it carefully on top.

    I believe I went googling just to find these experiences because I’m doubting going on any further

    What I found as so far is lowballer cheap skates. I’ve taken part in hearting picking likes that style. It takes more time than it is worth and I’m seeing the writing on the wall before going any further. When I read all this posh sounds very, very creepy

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78. Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and it’s been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I haven’t got paid. Anyone know if I can file a complain? And where I need to get paid.they are jerking me around.thank u much appreciated jackie
    iMessage

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79. Jackie I had a similar experience! They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. They seem to take a quicker notice when you go to a third party for help! Good luck!! Hope this helps!!

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80. I just signed up for Poshmark a few days ago. My daughter wanted to make some extra money so she decided to sell some clothing. I bet I have spent 8 plus hours a day on there sharing and all that other nonsense. I have no idea how anyone can keep up with that.

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81. Tabitha, it is a HUGE time suck. Again, that’s one of the reasons I quit!

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82. I’ve found some great deals on Poshmark, but I usually find my experiences on that site really frustrating and stressful. I don’t know why, but sellers on there are often just plain lazy. They take weeks to answer your questions and I’ve had to cancel a bunch of orders because they failed to ship within seven days. Like, if you’re going to run an online store, at least attempt to be professional/prompt. I mostly stick to eBay these days. The sellers on there have a much higher chance of actually shipping my stuff.

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83. I just started using Poshmark. I posted about 54 ítems a week ago and no sales. My items are like-new cute clothing mainly for children as fair prices. I got a lowball offer, counter offered, but the buy stood firm to her low offer so no sale. I am wondering if all the time I spent staging, writing accurate descriptions was worth it. It looks like they just bumped the shipping to $6.95. That is steep. I appreciate your post. Thank you for sharing.

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84. You put the boom in every problem I’ve had. All of what you have stated is the issues I have. What boils my blood is the one star rating (and mine were all nwt!) and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free— 😑😑 not to mention trade scamming the pervs and the ‘please hold for me’ and then you do it and they don’t answer you back when you ask them if they need more time or what the deal is! There are rude ignorant young girls on there that get angry when you reply to them or ask them questions as well. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes I’m a rude whore that needs to learn how to treat people nicer to make more sales LOL. ‘Don’t respond back to me’ one said and then she kept going. Then that shit stays on your wall forever unless you repost! It’s uncanny! The low balling when stated as firm- yep. The bundles costing US SELLERS more money to dish out to ship…. the bundles of bundles we post (baby lots of 22 pieces plus) I state as firm including Bc I have to pay extra shipping – they bundle 3 of those huge lots and ask less than half listed bundles price. I took away all discounts Bc of this. I can go on and on. Two brand new items never worn still with tags and in boxes, 2 star rating one left a note saying ‘more than gently used’ I asked her to please explain to me- no response! Another was a brand new rose gold watch she got next to nothing!! One star- looked like a snot nosed brat new to posh, wouldn’t explain the issue but added the button ‘item description needed improved’ and that’s it. Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! They haven’t responded to me in months now! They just changed shipping now to 6.89 and never contacted me about that! They take so much money from us and that’s all their concern is. You take a chance to see if something fits or not- it’s not OUR problem as a seller if it does not fit you! Ugh I’m about to shut it down!

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85. I have searched for a blog to learn the true stories as these. I have become frustrated quickly with Posh. I shipped a designer handbag in perfect condition and the buyer opened a case stating the bag was ripped and torn. She then stated this on my page for the bag. Posh approved her case and the bag came back to me ripped to prove her case and support her photos. My bag was ripped by the buyer (maybe she regretted her purchase). The unfortunate story is- now I have a ripped handbag and it was smashed into a small package which also ruined the shape. I photographed this return and sent to posh and have never heard back.

    So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support.

    I also wonder how they want you to add any evidence when a case is opened and posh does not even disclose what the case was opened for? So one has nothing to defend since left unaware??

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86. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. One little thing they don’t like and the thriving business you been working the last few years at is gone! They shut my closet down Black Friday for a week. I’m willing to admit I sold a makeup product that was not authentic. Please understand I. An older women and didn’t realize makeup is duplicated. But the thing I couldn’t understand they didn’t look at the fact I been a great seller for 4 years, They shut me down completely. These clients I built a trusting relationship with couldn’t find me. Being a business owner It wasn’t a good decision for them either. After a week of begging thank god they allowed me back. Now I found thus blog because I was severely harassed today for no reason by a random person. She went on multiple listings and wrote terrible things. I contacted posh support and without warning they shut my closet down again. I’m hoping someone from posh reads this. As sellers we put allot of effort into the app. We are the ones that helped you grow. I myself been with them from the beginning. In real life I own a business the owners of the mall would never lock me out of my shop. It’s bad for me and for customers walking by. I feel poshmark staff needs some kind of guide book to fallow. Here I am really depending on this income and once again it’s gone. I don’t like the fact they can shut down my closet without warning in an instant. It’s insane, now that they have grown there needs to be rules for top rated sellers. I don’t like that poshmark doesn’t stand for the sellers. They don’t look at the fact of the effort you put in. As you said with the item you sold that was return, it takes time to take photos, answer questions and ship the item only to get a return. If your a top rated seller there needs to be some level of trust. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. So here I sit rambling off I don’t have access to my own business I built. It’s not fair

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87. I too ha’e sold on poshmark for several years. Yes huge time suck, and if you do not put in the time no sales. Have done okay maintaning a 4.9 rating.
    Never had a case.
    Today a buyer seriously lowballed me and i snapped, i told her for the offer i would rather keep them. And that lowball offers were rude and to just go away.
    Well they locked my account.
    Also i feel we should be able to rate buyers as well. Very onesided. I also crosslist on mecari and have had a few sales with no time suck.
    So may just focus on that.
    The time i put into posh was interferring with other things i need to be doing.
    Glad you branched out to shopify.
    Now posh has raised shipping to 6.49.
    Which is sure to effect sales.
    Second ship raise this year, also 20% is a huge chunk.
    Most likely they are getting discounted ship pricing and earning on ship price also.
    And dont even get me started on the wholesale portal!
    What a joke! Hope no one actually buys into that B. S.
    Good luck on your store!

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88. I’ve been on Poshmark a few months. My goal was to sell, unfortunately I shop. I agree the lowball offers are ridiculous and I’m offended! I figured out early on to block people with no listings and thousands of followers….number seekers. The modeling is not happening for me either, perv red flag alert!!!

    The most frustrating issue for me is, people don’t know the difference between NEW UNUSED and excellent used condition, or pre-loved condition. I bought a pair of shoes. She said they were new with tags. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. Yes I left poor feedback. It also took 11 days to arrive from 4 hours away…apparently she was wearing the shoes. ….My latest issue is being locked out of my account. Poshmark updated on the mobile and now my log in information doesn’t work. Arfg, 4 orders in progress now. Thank you for your post, I think I’m going to try another site. xx

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89. If you think Poshmark is bad for the seller, it’s even worse for the buyers! I’ve been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. I reported both these items immediately but Poshmark decided to ignore me and released the funds to both sellers. Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. Well, when Poshmark realized that I wasn’t a patsy that could be ripped of, they suspended my account. Only recently (within the past week) did someone finally answer my emails and sent me an address to return the dress, not the shoes. just the dress. Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. Why in the world would I need a store credit for a store where my account is suspended…yeah makes no sense to me. I re-emailed them and informed them that I did everything as I was supposed to…that they chose to ignore me during the initial contact…and that both these items fall within their return policies: 1) not authentic; 2) not as described. Today I get this: ” Janet replied: Thanks for your email. Please note we processed a refund for both orders. We will not be restoring your account as we require users to follow our returns guideline. Thanks for understanding, Janet”. These people are unbelievable. If you stand up for yourself and don’t allow them to rip you off, you get indefinitely suspended. There should be somewhere to be able to report places like this. The BBB is of no use because people pay for memberships to the BBB and it is a seller not a consumer based system.

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90. I think it’s bad for both. Nuff said! They’ve gotten worse! My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! As the seller said it didn’t leave her house that way. Haha yea it happened during mail process? Lies! However they no longer respond to my emails. Not sure why. They used to. And they’re based out of country over seas!! Not California!! That why they don’t have a call center like eBay does! Poshmark has some scummy sellers and buyers period!!

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91. This has really opened my eyes! I’ve recently become a larger seller and it’s so annoying when people don’t bother to read the description. I recently had someone buy some Nike shorts from me. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. The seller received them and complained that she only got one pair and was supposed to get two to which I explained again to read the description and asked her to please accept the order. She hasn’t responded and refused to accept the order even though it was her fault for not reading carefully.

    Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. They were only $7 so I felt like the buyer understood that they couldn’t possible be UGG. She then gave me one star saying that I mislead her because they were not ugg and that I lied, however it was just her not being able to read.

    I’m getting so tired of people not accepting orders just because they couldn’t bother to read, not to mention the rudeness when products don’t fit them! Like that’s my fault

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92. Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you can’t it’s always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldn’t. Be any businesses I have the right to charge whavi want however I didn’t I charge a fair priced it’s not my fault they seen it online cheaper. if posh lets her return the item because she seen it cheaper online I’m do everything I can to open my own website I’m tired of posh turning on and off access to my closet and tired of returns that are new items how can you justify teturbing a new item why can’t we leave them a review omg did you notice I used to get all 5 star review noe these

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93. Now on there these people go back In a month later and change there review that’s insane why would posh allow that you shouldn’t be able to update a review once written I can’t believe how they don’t realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. Can’t believe how they do that without a Warning.

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94. Perhaps in your description you need to mention this is good quality and not the fake photos over seas sites steal that send you junk that looks and fits nothing like their pictures hence why their price is so low- youncan add this is not a bad quality replica as China sends and steals photos of. (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. Have them google When you order over seas products cheap quality than pictured’ make a listing in your closet explaining all of this!

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95. Is there any advice for sales to new members on PM? I’ve had 2 offers from people who joined the same day (or within days) as the offer. The first was a lowball so I declined, but the 2nd I don’t know if I should trust. I know everyone has to start somewhere, but I’m afraid of getting burned! Thanks

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96. Irene, I would certainly be careful. It depends on the price of the item. If it’s a high-end luxury item, I wouldn’t sell it to someone that didn’t have a longstanding presence on Poshmark. If it’s less expensive, and you wouldn’t be out a lot of money if they scammed you, then it might be worth the chance.

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97. Why do you feel you would get burned? When they buy it payment is already sent through and cleared..

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98. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. I am documenting my packaging & item just to be safe.

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99. Irene and Cole,
    Based on experience (and believe me, I know), once the payments made, it isn’t necessarily all good! I sold a brand new Pinup Girl dress – there was not a thing wrong with it. It was stored in a bag until the sale. The person who received it, I think, either got it too late for the function (their fault) or it didn’t fit. They said it was snagged all over. Long story short – Posh told her to send it back and they reimbursed her. I got the dress back and not only did it have snags but there were some tiny white hairs on it. I don’t have a pet. My suspicion is that she put a cat on the dress to cause snags!!! Very disheartening because a gorgeous dress is ruined!
    So I now have a typed note that I include in my thank you note with any purchases! Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! This way I am assured that I am covered if on the off chance someone else wishes to pull the same stunt!
    It’s unfortunate that it has come to this.
    I suggest you do the same. I can’t say that I am leery of those buying who don’t have a profile – the reason is that Posh has made it difficult for someone who just wants to shop and not sell. You have to create a profile. It’s pretty silly – I don’t have to do that when I am buying online. Quite often you can check out as a guest but not here.
    Anyway I can go on. If you are a new seller and wary and have questions, feel free to email me. katiax46@yahoo.com
    Later, Alexandria

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100. My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!!

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101. agrreed! And it’s ppl like that, that are making me want to close up shop. However I’m doing same as you! Great minds! And I haven’t had that happen to me before but that def is pathetic upon their part. Just ship it back for free if you don’t like it. Period. Posh customer service is wishy washy coming to what they accept to return or refund. I hate when a seller will say an item is beyond damaged notifies fake issues in pics (believe me they do it) and keep my items as she gets her money back and my item for free and I also get reimburst… and low and behold find them on Facebook wearing it!! Smh!!

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102. Replicas are forbidden on Poshmark and I report them every time I see them.
     If you are selling replicas,they will eventually close your account and ban you. The ridiculous amount of fakes sold on Poshmark is why honest people who sell authentic items get hosed and rated badly by people with buyer’s remorse or who scream “fake” when they have no idea how to check authenticity.
     Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. If someone will not post extra pics or answer whether an item is authentic, then you know it’s fake.
     As per my other post, I began videotaping all packing and the full item before shipping. Everyone who has done this says it is the one thing that keeps you protected from lying buyers.

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103. Totally agree 🙂 you’re exactly right! Proof within itself! Xo

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104. I am so glad I found this blog! I have been buying on Posh for about a year, but first time seller. My first sale, I already have someone disputing the authenticity of the bag I sold them. The bag is 100% authentic. I have the receipt. This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. That should have been a red flag. I continue to ask the buyer to work with Poshmark directly to return and she keeps asking questions and complaining about the authenticity. She also has no profile info or a closet. I have never wasted so much time…for $20! It almost feels like I am being exploited and trapped in this nonsense! Poshmark doesn’t have a 1-800 number and doesn’t responds to emails. I am ready to close down my account already!

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105. I am so frustrated by PM! I have a buyer questioning the authenticity of a bag I sold her…that is after incessant questions about everything. The bag is 100% authentic and I have a receipt. I shared the receipt with PM since it has private contact info on it and asked the buyer to contact them directly to return, but she keeps posting comments. I am so frustrated…for $20! I feel like I am being exploited. The buyer has no profile or closet. And there is no customer support at PM! I feel trapped!

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106. Hey,I’ve been selling on posh (and buying) for about 4 years. Not getting rich,never tried the parties,but I make a few bucks and spend a few. I buy on eBay like crazy and have never ever had a problem like this. So,I had weigh loss surgery in 2013,which worked out wonderful except for the fact of always having fine hair,I lost a lot more. So,I started looking into lace human hair wigs or extensions. I looked for weeks and saved for weeks because I’m a waitress with 2 kids so I don’t have 500 dollars to just throw around. So I talk to this girl who started making human hair wigs because she’s a cancer survivor and needed them for herself. Needless to say ,her story touched my heart ,it looked like she had a lot of buyers so I chose her to make my wig. She charged me 250 .I get the wig and it’s horrible,there are threads hanging out of it,it’s just not what the picture that I ordered looked like. So,I message posh. They never got back to me. I’m going nuts. Oh,I forgot to tell u the best part. When I clicked on the listing to put in for the return it said no listings available. Her whole page with 1500 listings gone and the page that’s up that said no listings had a new name. Now posh gets back to me after 3 days asking me for more pictures and tells me the case is still under review and if I send it back on my own I won’t get my money back. Wtf????What do I do???Can they keep my money. I’m going nuts. I sent them like 10 messages telling them that it’s ridiculous that I can’t speak to someone. Can you make anything out of all this???Thanx,Lisa😭

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107. I have to leave Poshmark. I have been selling for five months. I have now 250 items listed. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. I send in a request in December to become a suggested user and got no response. I followed up in February and was advised there was a long waiting list to be a suggested user. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. The bad thing about this is the other Poshmark accounts are basically wanting a sell more than wanting to make a purchase. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. NOT GOOD. I sell ONE or TWO items per week. NOT GOOD. I will move to either Ebay or Shopify. Now I am trying to decide which way to go. Tradesy is great for High Designer Labels and only women clothing. The amount of time that I put into sharing on Poshmark I can market on Social Networks account. It’s going to be a big job moving my 250 items from Poshmark to other platform but I can’t wait. Good Bye Poshmark Forever. https://poshmark.com/closet/dresstoimpress_

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108. The more messages
     You send the longer you will be waiting. They have to review it Bc they have all acesss to any messages comments regardless the acct listings are gone or not.. they should finish their reviewing and hopefully refund you esp since the chick disappeared if the pictures make it look totally deceiving!

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109. I’m a Poshmark Suggested User; a top seller with 1100+ sales–and I’m closing my closet at the end of the month. For the same reasons you closed yours.

     I don’t mind working hard to make sales and build community. I very much mind working hard and long just to thwart scammers and thieves.

     I’ll have to look into Shopify!

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110. PS: When I first started on PM, customer service was good. Not great, but good. At this point, there is no customer service. None. It’s infuriating.

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111. Hi. Im new to poshmark and I was reading your article and I’m actually glad to find something that describes the cons of the app. This is the first and only one I’ve came across, thank you for that incite. Ppl don’t usually tell the down side of things. However I do think I will still try my luck with the site, hopefully having a better experience. I do have a question though with you being so successful with the site; It does seem that to be successful on the site you have to sell mostly name brand, so where do ppl find these name brand items for low enough prices to mark them up high enough to make a profit? Especially the high end name brand ?

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112. Agree with Nelia and Karo above… just started on pm and don’t want to spend a ton of time on it (have already). At first I didn’t realize you need to share your closet and not just list and let it sit there. But after sharing, liking, and following others, there doesn’t seem to be much return. I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. I do think they have some algorithm that controls how many people see your share. I doubt it displays on the newsfeeds of all our followers.

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113. Hi Amber! To answer your question, most of the items I started selling in my Poshmark closet were things I had bought for myself and no longer (or never) wore. I hate to try on clothes, so if I saw something I liked, I’d buy it. If it didn’t fit, I would just sell it on Poshmark. Also, I have the luxury of living in New York so I attend a lot of designer sample sales and shop at some of the best high-end consignment shops. That’s how I scored a lot of my designer items.

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114. You’ve pretty much sums it all up. And the trades gone bad, the hackers who stole money from Poshmark users.

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115. I started with Poshmark last August 2016 and I’d say I’m doing well in terms of reviews and ratings. It does make you feel good when you always receive a good review with a 5-star rating – it just makes you love what you do even more. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I couldn’t believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. I was informed that I have to wait while they review the case. The buyer has to provide photo proof showing how the item does not match the listing description. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. Serves her right, ei. Either she’s a scammer who wants to get away with it or simply just a buyer experiencing remorse.

     So here’s just a few notes to all the buyers:
     – Make sure that you are satisfied with the photos and feel free to request for additional photos if necessary
     – Please read the description as well as the comments. If there’s something that needs to be clarified, then by all means, ask
     – Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is

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116. I started buying on Poshmark two weeks ago, so I’m definitely a newbie and just learning the ropes. I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. As a result, I decided that I might continue to buy from Poshers, but would not open my own closet. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. I work full time plus some and am a single mother, so I pass up time wasters as much as possible. Thank you for the information about other options. I will definitely look into them.

     On top of Poshmark’s commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. I purchased a beautiful dress through a well established seller who has a good reputation, so I expected the item to be exactly as described. The description stated that there was a small, barely noticeable stain under one arm of the dress. I decided that, if the stain was barely noticeable, it wouldn’t matter if I was unable to remove it and I went ahead and purchased the dress. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. I accepted the dress in the Poshmark app before I had examined it since I was sure that it would be fine coming from a reliable Posher and I wanted to make sure that she received the payment from Poshmark as soon as possible. That was my ridiculous newbie mistake. When I finally opened the package, I discovered that there was not one, but two stains, one on each side and that they were not only very large perspiration stains, but very noticeable. I tried the dress on, thinking that they may not be as noticeable while the dress was actually worn, but they were very visible. I was extremely disappointed, since I was not sure if I would be able to remove the stains. I left feedback for the seller and gave her a 3-star rating. I was honest in my review and stated that the dress was beautiful, but that the description was lacking details that were important to a buyer and I explained in detail what I saw upon receiving the dress. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. When I explained to her that I was unable to leave the rating and feedback before that time due to my busy schedule, she replied with insulting remarks. I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. The reply I received after that was “all you had to do was contact me directly.” I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so I’m not sure what contacting her would have accomplished. She was so argumentative, rude, and unprofessional that I was almost happy that she blocked me from her closet. I’m not sure if I will buy through Poshmark again.

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117. It happens all of the time. They would rather you contact them via a listing than rate them bad so everyone can see it. (I think 3 and up stars only show) I honestly would have taken pictures of it to show the stains and tagged her name… stating it was a bigger problem than described. You also can send the pictures to posh and have them disput it, and refund you… or have you send it back to her. Typically since you accepted, they will do a one time refund if you show the wrongful of the description. I have been called every name in the book. One girl told me
     My in search of posts were idiotic.. i explaindd to her why we do it, she still kept calling me an idiot and after I was nice, she then goes on to call ME a bitch! Done selling!!

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118. I’m having the same issue I sold one thing and sold it cheap disgusted with it

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119. I just deleted all my listings and uninstalled the app–I’m taking a break and will see if I return. I like the app as a seller, but the buyer experience leaves a lot to be desired. So many sellers don’t give you any info and you have to comment to find out basic information like the fiber content or the length of a skirt. And half the time they don’t respond so you’re just wasting your time chasing after ghosts.

     I’ve had to cancel orders because the seller just ignores the purchase and never sends the item. After a few of those I decided I need to reach out to a seller first by commenting or making an offer, to see if they’re still active. Last week I made four offers and they were all accepted. Two of them never shipped. Hello? Why did you accept the offer if you can’t ship the item? In the meantime, while I was waiting out the 8-day cancellation period, a different seller listed one of the tops I ordered, but I couldn’t buy it because the first seller could still ship and then I’d end up with two. It got snapped up by another buyer. So I wasted all that time and missed out on the item.

     It’s ridiculous. Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship.

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120. It’s like you said low ballers trolls and I had high end designer stuff with tags I felt like I had to lower my prices and those parties never got me any sales I am leaving too

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121. You really hit it on the nose! This is exactly how I feel. Thanks for sharing I don’t feel like it’s just “me”

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122. Yes! I totally relate to this post. I think I’m ready to quit poshmark too. I have a high positive rating but about 1/10 sales I get a bad rating or return request. This recent one was because of undisclosed odor. The item was never taken out of its original packaging. Poshmark really does need to protect their sellers more.

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123. I have been on Poshmark since 2014, and in the last year I’ve really been able to sell items. However, if also seems like the last year has been miserable on Posh. People are so rude. I actually block more people per day than I end up following because of rude behavior. I’m so tired of dealing with trolls, low-ballers and snotty buyers. I love selling things online to earn a little extra spending money, but I’m ready to quit Poshmark too and look into other options. Thanks for your suggestions of better alternatives to PM!
     🙂

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124. THANK YOU for this helpful info. What about Amazon.com? Do you not use them because your items are not new?

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125. Yes, I use Shopify because I’m selling a mix of vintage, pre-loved and brand new items.

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126. I can’t even use Poshmark at all – it won’t even let me make an account.

     Not even google has any relevant answers for that stupid error code 2002. Just people on facebook also pissed off that they can’t create an account in the first place.

     Seeing the number of comments here going on about what a shitstorm Poshmark is here just tells me to stay the hell away from it. Good riddance to bad rubbish.

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127. I came here to warn people to stay away, far far far away from Mercari!!!!! I had my absolute last straw with them tonight. As a honest seller, they have never had my back and tonight was it for me. Where do I begin? With Taylor in Sacramento who was super rude to me about shipping the item asap and then when she got it, claimed it wasn’t as described, refused to answer my question, and then mailed me back a $1 WetNWild shadow when I’d sold her a Lorac Pro palette. Mercari didn’t do anything but send me the same copied and paste reply that I was shit out of luck. Then there was the person who claimed I’d insulted them and when I asked what the hell comment I had made, I got the same copy and paste reply that “I should watch how I talk to people. Obviously, someone was mad that I didn’t give them the lowball they wanted and started flagging my comments, but Mercari doesn’t care to actually research what is going on. Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. I asked her how, and of course never got a reply. Lucky for me, I requested it back, and I suppose Jessica wasn’t as big of a douche as Taylor and didn’t have the heart to send me an empty box back so I got the money after two weeks. And then today? Well, Carlo O. hassled me for discount after discount on designer make up. I sold her two UD sprays, a Too Faced palette that I had used and decided I didn’t want, and a Kat Von D blush I’d found at TJ Maxx. She won’t stop telling me that $45 is all she has. I end up making negative after the shipping, but I was just happy to help someone cause I’m a nice person.What happens to me? I get a nasty review how I lied about the items, that they were used. I was clear about the Too Faced being used, I never used the KVD blush. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. Do they care? No. They told me to ask the BUYER to change it. Why the fuck would the seller change the rating?!!??! I told Mercari they’d lost a very valuable, and honest seller. I have 97 great reviews and one bad one from a liar. Mercari has always placed me as the bad guy even though my reviews say nothing but good things about me. So, I’m done. Do not give them a try. They do not care about the seller and honestly I don’t even think anyone there speaks English. The only reply you will ever get is copied and pasted a million times over.

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128. I opened my account on January 31,2017. I made my first sale March 18, 2017 I have never been on social media until now. Someone told me how well they were doing and said I should give it a try. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didn’t want to sell anything else for $10.00. Not only am I tired of low ball offers. I also dislike the 20% that is taken out of each sale. I sold those NWT item only for $10.00 to get my feet wet and get my 5 stars only to find out that no one can even see those rating. I ran across your blog and I’m happy to see that I am not the only one who keeps getting low ball offers like no tomorrow. It’s definitely time consuming. I want to get back to my like not always having to share for a sale. I getting back to my life now.

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129. I totally agree with reason #1, no protection from sellers. I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. I have no way of getting my money back from PM. Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items — there is no way on earth that we as a seller would do that. I have explored trasdesy and ThredUp, will check out Shopify soon. Thanks!

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130. I’m glad I found this post. I’ve been on Poshmark since the beginning of March 2017. My sales were good and I was getting 5 stars. I had a girl purchase a bundle of VS items for a very low price. I accepted her offer because the stuff was used, but still in good condition. She gave me a 3 star rating, now she’s reposhing it for 5 times more than she paid for each item. I had another girl purchase a pair of capris for $4, which were in good condition… she opened a case on me. I’m not sure how long that takes since that was only a day ago. Pants were fine when I sent them to her, wondering what she could’ve done to them. It all makes me sad. I’d rather take my stuff the the consignment shop I go to. I won’t be on here much longer.

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131. I could not agree with you more!!! My PM days are done!!! They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size… funny because I just found the order receipt from Macy’s that states the size!!!

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132. I just quit last night. A crazy lady has been harassing me for over a week and I realized all the things you describe. It’s not worth all the time I’m spending on Poshmark for lowballers and crazy people like her. She has yet to receive the items she purchased and I know she’s going to write an awful review. She has accused me of blocking her purchases, of sending other poshers to harass her. I don’t have time for that and I have perfect five star rating on over 100 sales. She’s theatening with things like, “I’ll tell the truth about you” What truth? She is completely insane. I wrote to Manish in hopes that he can see for himself how vulnerable we are to these predators. Hopefully she’ll be banned from Poshmark. Either way, she took away all my desire to sell on Poshmark. I’m also seeing what you’re stating. People offer half the price for a listing. I also block them. Everyone wants items for $5.00 and they’re under the impression that it’s a garage sale.

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133. So I am finally at that point. I have sold about 600 items on posh so not a power seller but trying. The time is waaaay too much unless you are a high school student. I always wonder where people get the time to have 1 million shares. I am quitting at the end of the month. I’m sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. Thx for sharing your story!

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134. I’m fairly new to Posh. I’ve been on Ebay for years with fair results. NO complaints.
     I get some of your issues.
     it’s a side job for me but I had a lot of experience on eBay and realize that the best thing I could do to save myself time was to put everything in the description.
     what I found most frustrating about posh Sellers is they don’t put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions !!so I developed a four-point question format that I copied and pasted to every product I was interested in buying. even though I like /love a lot of the clothes on Posh I think a lot of people didn’t take it seriously enough. if someone’s going to give you their money I take that very seriously because I work so hard for mine.
     Some poachers are very rude with how the address their potential buyers. even though it’s a side job if you’re going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? A buyer should expect questions. I’ve had people tell me they have no time to answer my questions and I found that very shocking considering that as a seller I’m always happy to answer questions but to save myself the time and aggravation of digging out an item to answer a question I try to make sure that when I posted my Posh closet I put aside a day or two to get it all done at one time.
     I measured my items where I though necessary & I include information that I know I would probably want to know as a buyer. I found that people buy items quicker when all the important information is right there and they don’t have to contact you and wait for you to eventually read your email and respond to them. I think that that goes a long way to saving yourself the time of someone asking you to measure the inseam on a pair of pants or the bust on a top because now you’ve got to find that item and I’ve had Posh sellers telling me that they keep their items in a storage locker or at another location so sometimes it’s weeks before they get back to me and since I’m trying to move product X quickly as possible it was worth my time investment to do things like measure the bust measure the sleeve measure the inseam where possible and because I kept my items super organized I knew where to go get them at a moment’s notice but for some people that’s not possible so if all the information is right there when you first listed no one has to ask you because now you gotta find that item and I’ve had posh sellers tell him me that they keep their items in a storage locker or at another location so sometimes it’s weeks before they get back to me. So it was worth my time investment to do things like measure the bust because sizing varies by brand.
     I think any buyer should be aware of that and understand that someone wants to buy something that they can’t touch or feel , they have to get the best information to make the best choice bc Returns on Posh or any of these sites is a pain in the butt!

     as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! LOL!

     as far as the Posh parties I do not engage in them. from my research of the Posh parties everything I read up on them said that the posh leaders of the parties mainly promoted their own product and that very few people got a lot out of the Posh parties so again bc time is limited for me I do not bother to participate. it just seemed like one more time consuming event that I could not commit to so I didn’t.

     As far as the creepos, I was contacted by people who wanted me to sell them off site and kept contacting me and once I block them they created another account so that they could ask me suspect questions about another item and so that’s one of the problems with these stalker-ish mentally unstable type of people.

     overall I’m having an okay experience .I’ve sold less than $200 in the last 6 months which is not great but again it’s bc a lot of people on Poshmark like you said want something for practically nothing!! even when it’s brand-new.even when it’s designer labeled. even when the tags are attached they’re still trying to get something for nothing and that’s the frustrating part! I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State” no low-ball offers will be acknowledged” so when they do it they deserve to get blocked!!

     I’m still using POSH as my secondary selling site but I still depend on eBay
     As far as selling support eBay thus far has always back to me up whenever I’ve had an issue and I’ve had a few issues Poshmark also.
     when it comes to protecting the seller I can’t say that Posh has not protected me.I’ve had
     3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance… but in other cases they have totally back me up. I’ve heard of people not getting backed by Posh but so far so good!

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135. Thanks for the insight! I am trying to figure the best venue for resale. You have given me more to think about!

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136. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. Therefore if you wanted 10 items from 10 different closets, you will be paying over $60 in shipping costs!! So they say, that money could be used to purchase other items!! That is why they like sites like ThredUP. They are to savvy to purchase on Posh!! I agree – it is pretty ridiculous! If you want one necklace, you pay over $6 in shipping costs!!
     I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles – you might as well give your stuff away!! It’s inane!!!
     And the time involved isn’t worth practically giving stuff away! Unless you have a boutique and thousands in inventory, you aren’t going to make much. Just like Uber, the only people making the bucks are the Posh creators!! And yes, they don’t give a crap about the sellers!!!

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137. You’ve expressed so many of my frustrations as well! In fact, I’m setting up my Shopify store as we speak and doing some research and that’s how I came across your article. Very well said and I can’t wait to check out your store! Always looking for great people to network with 🙂

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138. LeAnn! Congrats on your Shopify store. Let me know the name so I (and everyone else in this thread) can check it out!

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139. Lowball offers? Yeap. Major Time Suck – big time !!! Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? You betcha ! How about the time wasters who want to communicate offsite without any intention of buying anything? Oh yeah. And Poshers damaging an item to get a full refund? That Too! How about silly girl talk on a rainy Sunday afternoon? PoshMark has something for everyone. The list is endless. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. My best advice is to list your items on PoshMark and leave the Crushing, sharing listings and Pavlov dogs to someone else and get on with enjoying your life.

     France a Eilers Blogger

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140. Thank you so much Sydney! I think I may have had my last straw moment, as well. I had a buyer try to sneak different items into a bundle after we had negotiated. Unfortunately, I didn’t catch it before I hit accept. I guess she didn’t realize that I could cancel the order on my end, but now I have to relist everything. I bought a domain from GoDaddy and just now started on Shopify. I am just concerned about traffic. Poshmark, Tradesy, Thredup results show up in google shopping searches. Will I need to invest in Adwords and really push the marketing side with Shopify? My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting).

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141. Kendra, that’s fantastic news about what you’re doing with your site and educating people about fast fashion. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. I also use all of my social media accounts to drive traffic and occasionally use AdWords. You might not get the ton of eyes on your products like you do on Poshmark, but the quality of your visitors and buyers will be better and you won’t have to deal with all the headaches. Best of luck and keep me posted!

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142. I had just had a case opened with a bundle I made, everything was good and ready to go. I made sure everything was as described before I sent the order and then I got the issue. It doesn’t even make sense, she says there is lint all over the pants, when it is the style, so I don’t even know what to do, or how long it is going to take to find out, who wins

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143. As a buyer of poshmark I found that items I bought weren’t quite as described every time I purchased 3 x… I figured hey that’s what you get for buying on line but this last one was a doosey! I bought a pair of CL so Kate 120m… asked the seller normal questions … but one shoe in the picture looked bigger so I further inquired and the seller said oh it’s probably just the angle… so I offered 3 x before she finally accepted and then I get them and it took a few strolls around my living room to realize that these heel heights were not the same !!! I was 😡So angry but took time to ask the seller more questions nicely bc I felt that she couldn’t have not known bc the heel heights are so different… I took them to the store she purchased from where they told me it was a defect.. I sent all this info to poshmark and they replied for awhile and then nothing! I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items… since I paid so much for these defective very expensive Louboutin’s I feel that I should be compensated.. so far as a buyer this website kinda sux .. I’m an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick.

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144. Hi,
     I just joined poshmark. I was not expecting to make a lot of money, just enough to get by as i am unemployed and my mom has had to help me get by. I was so excited to get started, but waiting on my sis to help with pictures. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be “selling” people or offering their “services.” But most alarming was a picture of a young boy with the user name listed as hump87. I then tried to find some way, specifically SOME ONE who could assist me as to who to notify that will take immediate action. I found your article and am hoping you might know what can be done. In my opinion, at the very least, the whole site should be shut down. They claim that they monitor and block users who dont follow the “terms.” Obviously not. I am beyond livid. If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. Thank you.

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145. Louise, I haven’t been very active on the site in a while so I’m unaware that are postings like this out there. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. This is the worst thing I’ve heard so far.

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146. Thank you so much for getting back to me. Unfortunately, i live in a very small town and the local authorities probably wouldn’t be of much assistance. Also, i dont have a twitter account. I try to keep off the grid as much as possible. Too much creepy stuff going on with technology. I sent a complaint to poshmark service, but we all know how that goes. I saw that the same guy responded to the young boy pic and the woman whos heading was “lady in dress cook clean and gives happy endings.” She has a small child sitting next to her. The person who responded to both of these used exact same sentence, about asking if they were still available and gave his gmail address. Makes me ill and frustrated i cant do anything. Thank you again though! By the way, my real name is Ann. 😉 Let me know if you want anymore details. Iv got names. Blessings to you.

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147. I turned it in for the listings I saw it

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148. Hi Ann, im just a posher on this thread not the one who wrote the article. I turned the entire page and listings into posh so hopefully they will just terminate the account. There are a lot of problematic disgusting people on there…. funny that users ‘name’ is cole, same as mine LOL

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149. Awesome you reported it too! Thanks so much! Same name? Lmao! Not sure which freaky post that name was on… The one name that responded to 2 posts i mentioned was listed as Mark7369847548. That looks like a phone number and his responses were in broken English. Hopefully something will be done, aside from me probably getting banned from Poshin. I didnt mince words in my complaint! Ha! No worries. Had not yet wasted my time creating my closet. Thanks again for your help! Gotta get back to listening to 3 day and all night livestreaming party in Minneapolis Prince songs. Only 3 hours away, wish i was there! ~Peace and Purple rain, friend~☆☆

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150. I’m so glad I found a place with similar stories. I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. They buyer opened a claim one day after delivery stating the bag is “fake” because she checked wiki and it the bag doesn’t match what they say defines an authentic bag. They also said they took it to her local store and they said it was fake. Well then she changed her story and only “asked” a store 7 hours away how to tell if a bag is a replica. I have had it authenticated on a coach forum and also directed her there to ask her own questions and concerns so they could show her what makes it authentic and also pointed her to information/articles. Apparently it doesn’t have a YKK zipper and she says that’s what makes it fake (keep in mind at first she gave me a couple other reasons before the zipper) and doesn’t understand that they use different brands and finding that info is very easy! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. She is a new user with no prior purchases. I know I probably should have just canceled the order but I figure everyone starts somewhere. I have tried to be super helpful and answer her questions and I just don’t think she wants to hear it. Now just waiting on Poshmark to decide on the case. I know for a fact it’s authentic but I’m afraid if for some reason Posh allows the buyer to send it back I won’t get MY bag but something else (or completely damaged). I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome.

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151. If you get it sent back video tape the moment you grab the package and open it and see what’s in there. Can always press internet theft and mail fraud and let them know you will, if you don’t get your bag back. I don’t mess around. Once i use those words you bet these people change real quick.

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152. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. Posh always binds w the buyer usually. No way I’d sell any high end bag on here for someone to call it fake. People on this site are crazy I’ve seen it for 6 years!!

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153. The return was actually denied by Poshmark so I’m definitely thankful to be done with that mess!! I have so so many high end items on there without any problems but I think I had just been lucky until now. I’m probably going to start moving items to another site in the future. I use to have an IG store but then you get shady people there filing a charge back 40 days later. Good idea, I was actually going to record opening the box just so there would be some sort of proof. I have seen people record packaging and shipping an item (which is sad that something that extreme is needed for seller protection) You’re right people are crazy! It just baffles me how people can do stuff like that!

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154. Very informative and inspiring post! I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. I had success selling there, but I knew that you can’t make everyone happy and was expecting to get a complaint anytime. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! has a hole in it, a stain and a large pick. How in the earth could I have all damages possible on one new thing? I am pregnant now and really emotional, I even cried like a child over this. I couldn’t ignore the urge to tell that girl all that I think about those kind of buyers. And I have the clear pictures of the front and back of the item, so when zoomed in you would see everything . I asked poshmark to take a look at them, and protect their sellers more. They didn’t reply to me at all, case still in review, and my account seems to be restricted without notice ( as I can’t list anymore items ). I am really disappointed and sad. I was such a motivated seller here, and accepted almost all offers even if I didn’t even nearly get the deserved earnings.
     Thank you for suggesting Shopify, I am strongly considering it now. And good luck with your sales 😉

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155. Good to read all these because since I became active in Pm in Jan I have experienced all this, even PM doing nothing about a creepy, unsafe member I reported and emailed. He is still out there after a few months. It was good to get away for a month vacation and I am hoping to change my reselling strategy. I appreciate your ideas and will look into it

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156. This has helped me process what I want to do as a reseller since everyone’s posts have been helpful since I started selling PM in Jan 2017. Thanks for sharing new ideas…

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157. I sell very good quality custom jewelry on fb. It’s been great so far for me. I want to expand my clients so I tried poshmark. I haven’t sold anything. I was just wondering where else can I sell my jewelry and get a good traffic. Can someone help me?

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158. Mayra, have you tried Etsy? Also, a lot of people have luck selling on Instagram.

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159. I know you can sell on Pinterest as well:) Or even just share your listings so people can find the link.

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160. Hi there! I have only been on Poshmark for a few weeks and I am starting to think no one is actually buying anything because we are all trying to sell something! I haven’t had a single sell! Lots of sharing, questions but no sells! I have shared to FB, I bought a mannequin to make my pics more professional.
     I just think the market is so saturated that it’s super hard to get a sale!

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161. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! Not making much money. I’d love to know how to set up a Shopify store! Can you tell me how/where I go to do that? Is it a monthly fee? Costly?

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162. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. You might try BigCommerce as an alternative. Here’s the link: http://bigcommerce.evyy.net/c/380173/185949/2941

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163. Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! Of course poshmark sided with her and now the dress is been sent back to me.

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164. Wow…this is interesting listening to everyone’s experience. I have only been on since the latter part of March this year. I posted a beautiful peridot necklace for way cheaper than it was worth. I said it was goldtone but looked like a cross between silver and 10k gold. So, putting it up to silver, it definitely wasn’t silver and putting it next to something real gold, it wasn’t quite that either. She asked if it was faded. I explained what I just did here and said I would be happy to take more photos and post them. She said, ‘no gurl….just send it as it is’. When she got it, she opened a case. I told Poshmark to send it back because I didn’t want to have someone like that having my beautiful necklace. Wow…that was my very first sale. I’m surprised I continued. I’m finding some women are awesome and don’t try to get you down too low and others ‘like’ your things but they want it for $5. I am not interested in running a garage sale on line. Seriously. It’s showing a side of humanity that I’m not liking so much. We’ll give it a few more months and see if it’s all worth it.

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165. Hi! I have a question. I’m new to Poshmark and sold my first listing! So excited! However, the buyer contacted me and said that the glasses I sold her were scratched. So I get my two items returned, and figured, they are NOW scratched and the make-up train I sold her is ruined inside. IT WAS NOT LIKE THIS AT ALL WHEN I SOLD IT TO HER. Do you have any experience with what I can do? My pictures from before I sent the items don’t reflect this any damage, and it took the girl 48 hours to decline the purchase. Any advice will be helpful!

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166. Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. Poshmark support is certainly not going to help you. I’m very sorry that happened to you.

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167. Sadly no. This is why i put all
     Sales final and as is with description. I swear and know it, some people do it just Bc they don’t like what they’re receiving and find a way to send it back just to get out of it and ruin your products. Sick of it! I’m sorry that happened to you! I had sold a few BRAND new items even enclosed in package- and gotten one stars saying items were more than used. HOW is that possible ? LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. People are so cruel!!

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168. True.. Poshmark will not side with you ever. I had exactly the same issue with my listing returned back to me, even if I have a photos before wrapping the item, and sent to poshmark support for evidence that it was not the same when it got back to me – poshmark will never take your side. The item I got back was totally damaged and used and the other one was not in a new state anymore. Very frustrating

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169. Jeanette, I hope you see my comment. Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? I feel so sorry to read what happened to you. I was looking to buy one, and I really wouldn’t mind if it’s damaged inside. I would love to help you out by getting it off your hands. My screen name on Poshmark is pilotkelson1056

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170. I stumbled across this article and while I agree with every frustration listed here, there’s an entire other side to this (I’m speaking from the seller perspective, I’m there to make money, not spend it). I’ve had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. I can tell you this: Selling clothes to humans is a pain. That’s just a fact. People are picky and don’t read descriptions and change their minds constantly and return things they shouldn’t and push limits. If you react to difficult buyers and allow them to decide ANYTHING about how you run your business, then this business isn’t for you (unless you can STOP IT and realize that no one buyer makes or breaks you). eBay is certainly not without its headaches. And on eBay, feedback is public. Remember that when you’re stressing out about a “bad review” on Posh. It’s not even a review. No one sees it but you. And if you get a one star, no one sees that either. I had someone leave me 5 stars the other day on Posh but left a somewhat negative “love note.” Guess what? I deleted it. Boom, done. As for the 20%, it is a small price to pay for traffic. Building your own site and getting enough people to buy from you ain’t free, far from it. You will have to either spend a ton in ads or have one heck of a social media following already built if you want to get real traffic. Additionally, eBay runs right around 20% too, when you add up the cost of a store (I have anchor which is 300 a month), final value fees, and Paypal fees. Two more things: If you’re selling fakes knowingly, stop it. Do not try to justify it because there is no justification, and if you get shut down you deserve it. And lastly, DESCRIBE YOUR ITEMS. I do detailed measurements and fabric content for every last item I post. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. I’m @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. I sold $2,000 last month (April), all preowned items, and expect more in May. Not that I’m satisfied with that and it’s nowhere close to what I do on eBay, but I’ve only been on Posh a short time and have a fraction of the inventory, so no complaints here. Happy selling to you all! Hope everyone finds their happy spot. 🙂

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171. Your perspective is valued but wait until you get the gutter rats who comment calling you a whore for no reason Bc you declined an offer and explained why and they cuss you out. It’s just frustrating! I’m an avid buyer never have issues and I am a seller as well and have had some nasty child like ‘women’ treat me like dirt. Never before have I seen you could remove love notes. Is this new? I’ve been on here for 5 years. And 2000$ a month is awesome… however you will see the scamming come in and the rude people eventually as to what everyone on here is discussing 😦 I will come say hi! I’m @silverrusty. Ive had to take half my closet down Bc of rude people !

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172. People called you a whore because you declined an offer?! Geez! I wish I could wrap my head around why people are so unnecessarily rude. I’m so sorry for these assholes being mean to you!

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173. It’s terrible that they called you a whore. No one deserves that and it’s completely inexcusable, and I hope you reported them and they get removed. But my concern was that many comments here mentioned a “last straw” situation that made them quit Poshmark for good. That is letting someone else control your life. If you genuinely want to quit Posh or any other job or hobby or activity, then you should absolutely quit. That’s making a decision about your life and that’s awesome. But letting one customer make a potentially large financial decision for you is unwise. Even if, sorry to say, they called you a whore. Because that is another person who you have no control over. And if you quit because of them, now they’ve not only upset you, but they’ve messed up your business. And I was also trying to express that dealing with problem customers isn’t just a Poshmark thing. It’s a selling clothes to people thing. It happens to some degree in every venue. If you want a deep dive, start looking up problem eBay stories. And physical retail stores? Oh my goodness. If you have any friend who’s worked at a clothing store, particularly during the holidays, I would bet anything they have plenty of stories that would shock you. I’ve been called names plenty. I still love what I do, because it is their decision to call me a name. It isn’t their decision how I manage my business (and therefore my finances).

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174. Forgot to add this: How to remove a love note: Account Tab → My Purchases or My Sales → Tap on your item → Problems/Order Inquiry → Remove Love Note

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175. OH Yes been called White trash told I look like a stripper… blocked them and they make new accounts and would keep going… Someone told me my ‘ISO’ posts were idiotic and I was a moron. !! I’ve been called every name in the book even after being very nice! Kids! Smh. Or if I cancel an order and relist it- I get told ‘I see you sold these for less before- why are you selling them for more’ well, last time I checked, it was my closet 🙂 I’m pretty much finished selling 🙂 lol

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176. Wow! Never knew that 😉 cool! Thanks! I don’t have any negative ones thankfully minus a brand new product that someone said was more than gently used (still in packaging) !!

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177. Bethany I agree with you. Totally understand. After years of it some just get tired of it. Luckily 99.9 of my sales have been wonderful. No problems! But rude people def get reported and I have posh remove their comments. It’s just frustrating. That’s why I won’t sell high end purses or shoes anymore Bc people pick on those the most as I’ve seen from posh friends. I am an avid buyer and only had one bad experience. Haven’t made any sales in a few weeks and today I’ve made 4 out of no where. Thanks for the insight! I just know with bad experiences it’s definitely easy to give up.

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178. Not sure if this has been mentioned, but I’ve had some freaky good success on Tradesy with my purses/wallets. I’ve even started listing clothes and sold one of those items. Just started listing more than one item there in February and it’s been very consistent. With no sharing, following, or any kind of maintenance at all.

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179. I understand wholeheartedly what Bethany is saying. And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. They are her personal experiences. But everyone else is entitled to theirs as well. And not everyone on Posh is conducting it or their closet as a business. A majority are on here to make a few bucks, etc. And a majority on here, due to their young age, haven’t even experienced life much less know how to conduct themselves with any decorum!! Plus there is incredible lack of insight and common sense – among sellers & buyers. There is also too much room for miscommunication and understanding. And there are some really nonsensical things about the site. There is also a lot of elitism! I could go on. But I won’t. I will say this though, as a grown woman who has experienced life from many facets, don’t call me “hon”, “sweetie”, “dearie” or whatever other cutesy term you want to address me. It is insulting for a person who is a stranger to do so to another. These are terms that imply intimacy and you don’t know me!! Read an article on gurl.com, madamenoire.com or a number of others as to why this is inappropriate. And I run into it often on Posh! And yeah in the scheme of things in life, it is rather trivial. But it is also about respect! Especially woman to woman! We should be honoring each other and not be deragatory – we get enough of that!!!

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180. I am so glad I found this! I am feeling the same way. I put so many hours into PM for almost no outcome. I sold a brand new pair of tommy bahama flops a couple weeks ago. Sure enough they opened a case once I was on vacation and sent them back, fine no big deal. She probably had buyers remorse I thought. I came home and opened the package a week later and they were SUPER worn!!! Had a sole imprint and everything!!! I was PISSED! but the 3 days had passed and that was that. I would love to open my own site and have actually had one before but the marketing was where I couldn’t figure out how to spread the word about it. Any tips on that? Thanks again for this post!!

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181. Candace, you should definitely start your own site! I love having the control I have over my ShopStylaphile.com site. There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but it’s well worth it because it’s YOUR site and you’re not having to deal with the BS on Poshmark. If you’re going to start your own site, try BigCommerce here: http://bit.ly/2pFg5Mt. And let me know how it goes!

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182. Hi! I just started on poshmark selling designer clothing (3.1 Phillip Lim , rag and bone, Sergio Rossi etc.) that I shop at sample/warehouse sales. All brand new with tags however I feel as if the items will stay there forever and the the mass population doesn’t really buy designer but more so gently used clothing or they want your items for next to nothing. Was going to try eBay but I also feel it will get lost in the masses and have been contemplating Shopify since I have such a passion about what I want to do. Any advice I would appreciate ps great IG page I just started following you. Also how to people get their hands on all these designer bags to consign? Ugh frustrating but not losing hope!

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183. Hi Diana! Thanks for your comment. As for advice, you can open your own store like I did on Shopify, or if you don’t have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. With your own site, you are responsible for driving traffic to it, of course. I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. I sell some on eBay and Tradesy as well just to expose my items to a wider audience. Since you’re selling higher-end merchandise, I definitely recommend Tradesy. Hope that helps!

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184. This is so amazingly true and also why I stopped poshing a couple years ago. I was actually thinking of returning to poshmark just to clean out my closets and hope to make a little money but after reading this post the memories of my past experiences all came back to me. Thank you for this post and saving me the time and aggravation of going through it all over again.

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185. Hi,
     I was just wondering how you get buyers to your shop with the platform Poshmark offered. Thanks!

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186. Hi Mary! I use social media, my blog, and Google AdWords to drive traffic to my site. I also let my regular customers from Poshmark know that my closet had moved.

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187. Yes,I have to agree with some of this.I don’t sell that much on Poshmark anymore because it is very time consuming.Sharing,commenting just to get a sale for a item.I spent hours sharing just to get 1-2 sales if im lucky.I really like Ebay and Vinted because you can list the item and go on with your day,you dont have to spend hours sharing items just to gte people to notice your selling some heels out of thousands of heels that our on sale on Poshmark.Poshmark is best if you have designer items like ZARA,COACH,BANANA REPUBLIC,DOLCE GABANNA etc….because people our looking for them all year round instead of used clothes that range $5-$10 just not worth the time.

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188. Stylaphile I am done with Posh too because Posh ALWAYS sides with the buyer and there are NO seller protections!! I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. I sold an authentic Valentino Nuage patent leather bag (MSRP is $1950 took a lowballer offer of $60 because it was damaged), I took/posted the full amount of pictures allowed by Posh (most of the damage) and noted it at length in the description. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! I was out the time and return shipping and the product while it was being returned to me! If it was Ebay that wouldn’t fly. I quit Posh but then caved and signed up again…

     This time trying to clean out my junk drawer, I sold a pair of older damaged Chanel sunglasses, including their case and cleaning cloth for a steal of a price because they were worn; frames were solid but lenses had scratches. Again described, photographed, and noted ALL damage! The buyer gets them, never contacts me, but instead files a case and says they’re fake! They’re returned to me DAMAGED by the buyer- she STOLE the CC logo off the side of the sunglasses (she actually scratched/gouged it out with some sort of tool) and popped out a frame, cracking it. They were also filthy! I contact the seller and she blocked me. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. Three months pass, I send multiple emails each month including photos- no response. In the 4th month I hear back from Posh stating because they believe the sunglasses were fake they can’t help me. THEY WEREN’T FAKE! I ask for a supervisor to email me or for them to give me a corporate number and I get a lengthier email from Posh threatening to shut my account for selling fakes. So now I’m out the product, the sale money, the return shipping, and any future sales because the item is basically trash.

     So back to Ebay I go. I closed my account, that had perfect feedback, and posted all my items to Ebay. Not worth the headache. Too bad too because I loved shopping on there and there were some truly great sellers with fun wrapping & thank you notes- but Posh won’t get a penny more from me.

     Oh and I too found a LOT of creepy fetish guys on there preying on sellers… also nothing done by Posh.

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189. Also I am 100% sure Poshmark sells your email address as I now have TONS of junk email addressed to my Poshmark user name!!! SO FRUSTRATING!!!

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190. Ever wonder why there’s no seller protection on PoshMark? I found this Must Read article on Forbes –

     It is not a great time for e-commerce startups. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. Some have been able to raise money to stay afloat, albeit at lower or flat valuations. Others have sold at steep discounts to recoup investor money or shutdown completely.

     Manish Chandra has surveyed the landscape and knows it’s not pretty. As the founder and CEO of women’s social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors.

     “Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion,” said Chandra when asked about the investor perception of e-commerce companies. “But our customer proposition and our positioning hasn’t changed over the years.”

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191. I’ve been thinking about trying to open a boutique on Poshmark, but definitely have reservations. This article has convinced me there are better options. Trying to figure out all the steps I need to take. Step 1, trying to get a tax id number. Step 2, who will I buy wholesale from? These are 2 huge steps and there is so much more. I would love any tips you could provide. Thanks!

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192. Hi Liz! I don’t have a lot of experience with buying wholesale, as most of my items either come directly out of my closet or are things I pick up at consignment stores that either don’t fit me or that I think a customer would like. I would certainly recommend looking into BigCommerce (http://bit.ly/2pFg5Mt) to set up your online store or Shopify if you have some HTML coding knowledge. And I’d advise using social media to drive traffic to your site as well. That’s how I’ve been able to increase my traffic. Best of luck and let me know how it goes!

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193. I’m so glad I’ve found this blog post! I’ve been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. Before Poshmark though, I sold on eBay for a time so I’m no stranger to hard work. But what drew me to Poshmark was the ability to start crafting a brand image – but you can only go so far with such limited parameters. I’ve been toying with the idea of starting my own website, I’m just not sure I’m there yet. What are your thoughts? Has the change over been difficult? Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? Do you find self advertising costly? Thank you 🙂

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194. Hi Desiree! Congrats on your decision to start your own site. It’s quite rewarding leaving all the drama of Poshmark behind. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. I don’t know if they’ll ban me because I do still buy a lot of stuff on there.) The best way to drive traffic to your new site is with a blog, social media, and Google AdWords. You can determine a set amount you want to spend each day with AdWords, so the budget is up to you. Good luck with your site!

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195. I tried selling on Poshmark this year. I only last a couple of months before I closed up shop and headed back to eBay. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. The time spent sharing and following is insane, and the sales numbers don’t justify it. I dreaded waking up in the morning and seeing all those notifications. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day – only to receive a “needs work” rating two weeks later for no apparent reason. I was absolutely crushed.

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196. eek…..i have only bought things on Posh and I have only bought things that I absolutely recognized as authentic from web sites, catalogs or stores. I once got a scarf that was supposed to be silk and I doubted it was, but it was greatly discounted, so I did not make a big deal out of it. Not sure if i would want to sell on the site. I also never bought anything particularly expensive. Expensive items seem risky for the buyer and the seller. What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Sorry you guys have had such bad experiences. Years ago, I gave up on Ebay because I purchased something and just never received the item. Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. I got some $ back from the protection plan, but I hated that I had been scammed. I guess no sales platform is perfect.

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197. I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. I have 73k followers and I’m a Suggested User. But then again, who isn’t? It doesn’t take much to get SU status at all. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. 278k plus shares as of now, no robots or helpers. It’s really gotten bad lately with 2 cases opened and 2 “lost” packages in the last 10 days. What? It’s the United States Post Office for crying out loud! Posh happily accepts my 20% fee and wants us to “Share the Love”. I’m so over it right now. Had a sale for $20.00, $100.00 skirt worn once. She didn’t get it in time for her party so she opened a case. I know darn well they never looked at my photos, yet they actually let her submit photos twice, and asked me to “please be patient”. They sided with her. She has no listings. No comments. Is essentially new to Posh, aka, a buyer. God forbid they side against a buyer. This is just one example of the countless jabs we get as sellers on Posh. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. Now I think I have to. So sad.

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198. Great article!!! Everything you’ve said is 100% true!!!! I’ve recently started selling on Poshmark and I do admit that it’s super slow getting sales on this site. Everyday I’m getting tons of followers, likes, and shares a day but nobody buys. I’ve had to stop my notifications on this site as the alerts were getting to be too much! Recently a buyer was able to cancel a transaction AFTER I shipped the item!!! I was devestated!!! Though Poshmark paid me the money, the buyer was able to get a refund and my item!!!! How is that allowed?! Needless to say I’m no longer interested in selling on this site at all. There are way too many scammers on this site, too much time wasted for slow to no sales.

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199. I’m a new buyer who is thinking about quitting. In my first purchase attempt, the seller could no longer find the item. I thought her response to me was forthcoming and genuine, but I was still disappointed.. In my second purchase attempt, I followed up when the item was not shipped although two weeks had passed. The seller then cancelled the transaction. In my 3rd purchase attempt, the seller cancelled the transaction without letting me know. One excuse was given to Poshmark while a different excuse (to me) was posted in the item comments. I believe seller’s remorse was behind the refusal to complete the transaction. When Poshmark stated that I could get a refund, I responded that I wanted the item and not a refund. Poshmark did not respond further. In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. In my fifth purchase attempt, the item was promptly shipped and received.

     Obviously, 1 is no binding commitment to actually ship advertised items to the buyer. As stated, I am considering quitting Poshmark.

     I am bombarded with party invites daily and my time has been wasted further wasted. Time to quit I think.

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200. I’m so grateful I found you and all of these comments after having my first 2 and last 2 poor experiences on PM last week. I joined last October in search of something to purchase. Bought it and didn’t bother with the site until cleaning out after Christmas and thought I’d try selling. Nothing sold. Then in May, I listed many more items; also joined the parties and follow groups. WIthin 4 weeks I sold 48 listings with 5 star ratings with over $600 in sales. Then that one type of buyer… yup, the one described here in the numerous comments. The buy, destroy, and open a case type. I had numerous zoomed in photos of my shoes, new without box, even photos with measurements against a tape ruler. Little room for any questions. Sold. The very day the buyer got them, she opened a case that they were worn. Listing photos showed otherwise. I very stupidly asked her in a comment “what happened to them, they were new” That was cause for harassment and I am now banned. Disabled for bad behavior with a few pending purchases of my own and a few sales pending. The shoes were returned yesterday far differently from how I had carefully packaged them. The strap of one shoe was completely rubbed off as though sandpaper was taken to them. There is no way I can sell them now. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. I’ll suck it up. I did request the reinstatement of my buying and selling “privileges” on Friday. At this point, it may be best I don’t… even if they allow me to. In the meantime, I did a screenshot everything I could in my sales and purchases. I mean absolutely every single thing… complete with order numbers, photos, love notes and all. In the event I don’t get my money from sales or purchases after this incident, I’m not sure what to do. I also received a blouse that was listed as “free people”. I got it Friday after waiting 9 days for it and the label was cut off. The laundering care label on the side seam showed it was “Forever 21”. I entered it as not as described and they gave me until July 2 to return it. Really???? Overnight????? And on a Sunday, today on a holiday weekend????? Looks like I’m screwed on that one too. Poshmark is only out for Poshmark. I’m also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, I’ll go back there and try Shopify. This post is a real eye opener and should be shared as a fair warning to all. Perhaps a forum should be started as a resource and support group for our experiences. Thank you sharing this!

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201. Wow that’s horrible! I am so sorry to read this.

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202. I video tape every single item as I am packing it for shipment to document the condition. I looked into PM last week and decided it was like a high school clique I never wanted to be part of. Its about being “social” and every one is selling “inspired by” labels (knockoffs), despite PM’s supposed policy against it.

     This place is not for high end designer items. Its for teenage girls looking to get $2 gap shirts New With Tags. I do not hate myself enough to list there.

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203. After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! It’s just leaves you with a totally violated and helpless feeling. I sold a never worn pristine condition Rag and Bone jacket on PoshMark. I was so shocked when I received an email that my item was being returned because it was “not as described in the listing.” The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. I was all over that jacket while I was packing it, using tissue and stuffing the sleeves with tissue, then putting into a clear sweater bag like you get from dry cleaning. The girl picked an area on the side of the sleeve (not visible unless I took a 360° picture) of this jacket to soil it. I take clear pictures with 6s iPhone of the front, back, labels, the closures, the buttons on the sleeves, and any cute details. She found an inconspicuous spot to soil the jacket. I would never sell a dirty jacket; I’m not that stupid. Also her poor, low-lit photos of the spots were blurred. Poshmark literally tells them what to do to return an item. You can’t say that the item does not fit or you change your mind. So she picked item not as described. PoshMark looked in my closet which ii’ve been told looks very professional; her closet (40 items had low end teenage crap (red flag). Then I get another email the following day saying the reason for return was that the jacket had an odor. Got to a hand it to her you can’t take pictures of an odor. So far from the truth. I live in a smoke free, pet free home. All my PoshMark items are on a clothing rack with a large linen tablecloth covering them to keep dust off. I’m am OCD when it comes to selling on PoshMark. I haven’t received the jacket back yet, which I’m sure is going to be a mess when it does comes back. After this experience, I don’t think I can trust anyone on Posh. I’ve read all the horror stories on this blog and it’s very scary. I have a Louie Vuitton handbag that I was going to put on Poshmark, but I won’t do it now. I used to sell on eBay about 20 years ago. I will proceed with caution on Posh.. I won’t sell to anyone with no listings. I’m going to carefully look at their closet and if it’s crap, I won’t sell to them. I’m going to take pictures of every inch of an item. As suggested above, I will videotape placing the items in the box. Also, I found a site that list all the names of scammers. I have written them down and will check them each time someone places an order. I have done so well on Poshmark that at this time I’m not gonna let one bad apple ruin the bunch. But if this continues to happen then I will have to find some other venue to self. It is very obvious that PM does not care about the seller. It was very cathartic to vent. I’m very grateful that I found this blog.

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204. What’s the site called??

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205. Wow. This was interesting reading. I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought I’d try out. Fortunately I decided to google for reviews first. Think I’ll go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and don’t plan to quit). Thanks for all the info!

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206. hi Interesting to read all of this. Ive been on since Nov 2016 as a buyer then started listing in May to Sell. At first it was slow but made $500 in June.. No problems & 5 stars on all buys. then one return/case– i dont think it was completely valid – it wa about the size of shoe– and i listed EU size instead of brazillain so she had a point -it was a gently used pair of slipper that cost her $4 and gained me 1.05 so I was totally ok sending her a no saying sorry your unhappy pls return no problem.
     Then I got a few weird troll comments- thats when i learned there are a$$holes on there — just out to be rude. Completely bizarre – but block and ignore.

     Then a girl went off on me about my pricing- telling me I cant list things so high- etc.. ? I was nice at first and pointed out that #1- I am listing a ton of NWT stuff well be low retail and even wholesale prices, not making money on a lot of things. #2 I’m not on there as a hobby, I’m trying to make rent & liquidating NEW mostly NWT items ( i got wholesale- i work in apparel) and yes sometimes my personal buys– but those are also either NWT or EUC – that are I list much lower than I should and more importantly #3- ITS MY BUSINESS both on a personal and business level- my pricing is my prerogative and she doesn’t need to by from me ( no to mention the items I list high– are rare and highly desired.. like a baseball card– or any other collector item– do i have to sell it for $5 bc I bought it for $4? or can I ask $25 if that what its selling for?/!! — hello?) This seemed to Enrage her.. It was bizarre bc she kept writing to me..?! and telling me that she knew where i got my stuff and that i shouldn’t mark up so much and it supposed to be sold for cheap.. so I reported and blocked her. I was tempted to get into and further explain to her – t how retail works (does she realize ALL retail is marking things up 45-50%+) and that I list most items that are CURRENTLY in stores now, and I’m listing at 1/2 price of retail and sometime well below my own wholesale cost! Im giving major deals & passing on my discount ( trying to get a small margin if i can – but on there its hard!) , and that the RARE collectors items I have listed high– are being sold by many others at the same price point – so of course Im going to try to make the money where I can PLUS – I spent sourcing & research effort m time , money , tax and shipping cost to get that items and of course I’m going to try to profit if i can– esp when I am losing money on so much other stuff to balance things out– but my biggest under was why does she care what I’m doing? , The entire interaction was so crazy to me and i looked in her closet and saw she had the same brand marked up– so i figure she was just mad I had the same type / brands she was trying to make money on ?? Or more pointedly I took my find and risked buying some itms from that brand to resell– but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!! what else would i do ? ) It made me see a VERY ugly side to the community- bc her harassing me seemed to be out of jealousy and anger. Anyway..

     that and the LOW BALLERS are a huge damper on my enthusiasm for the PM app and community. I tell people to look on line to see if they can buy the BRAND NWT top I’m selling that is currently in stores and in style for less? but they still want to offer $5. and get mad when you reject the offer .

     On the up side– all have had a ton of nice people and buyers.. I’m on the fence. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items.

     Also want to make a note about MERCARI: I wont sale on there — bc i had a nbd experience ( although after reading her– i see it could happen on PM too 😦 I had a girl buy an expensive designer swimsuit from me– It was NEW NWT NEVER WORN, i tried it on twice– realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. I was new- i agreed. Sent it to her– after the weekend I get a note saying it was damaged and she wants to return. Heres the thing – IT WAS NOT DAMAGED. I am OCD, hyper observant and work i fashion. I am accustom to going over ALL my samples with a fine tooth comb. And there were no rip or hgaing threads on this suit- i would have know, So basically this is when i googled the apps and found out about scams, She bought it to wear for the weekend or just decided it didn’t fit and PURPOSELY popped the stitching on it!!( maybe crammed her fat butt into it and tore it ?) ! Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. So sick! Anyway anything expensive you are selling– document document document it with photos and video before you send it!! i will be for now on or only going to sell locally and hand it off in person!

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207. Hi , I have the same proble likie I have a open case with A free people dress ,and the buyer make a open case because is not authentic . I want to do my own web how do that works

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208. Hi Elizabeth. If you want to set up your own website, I would recommend starting with BigCommerce here: http://bit.ly/2pFg5Mt. It’s super simple to use and you’ll have much more control over your sales and your earnings. Good luck!

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209. Sold a Chanel bag that went through Concierge and was approved, then they forwarded it to the buyer. The buyer opened a dispute claiming “it’s not as described” and is broken. The bag was not damaged when it left my home, and definitely was not broken when “Concierge” received and inspected it or their “Concierge” would’ve returned it back to me. But they have approved the request and the bag is now in transit back to me. I have no idea what I’ll get back since she claims it’s damaged now. Maybe it’s buyer’s remorse for spending $1k on a bag? But I’m most worried about receiving an empty box or a different bag, as I’ve heard horror stories by several other POSHER’s. It’s one thing to receive a request to return an item, its another story to have a third party inspect it, approve it, send it on and STILL approve their request to return for not being “as described”. I’m so upset and POSH will not return my emails. They just provided a tracking # to wait for “god knows what” to arrive. Also the new scam is just to say an item isn’t “authentic” when they wish to return it. At that point you have to provide a receipt or COA, and wait. They STILL approve the return and send the item back even with supporting documentation! NO PROTECTION FOR SELLER’S AT ALL!! I’ve now opened my own boutique at http://www.onlinesplurge.com. No commissions, trolls or drama!

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210. Did you get to take your followers with you? If so how there are no email addresses to market to them. Did you do a direct mail campaign to notify them?

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211. Hi Joi! No, I didn’t get to take my followers with me, but I put up a notice in my Poshmark closet letting my followers know that my closet had moved to ShopStylaphile.com, so a lot of my customers did follow me over and buy things from my new site.

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212. I’m considering leaving Poshmark too and I’ve only been on the app for one month. They put the header “Hurry your Free Shipping Ends Tonight” in my news header so I bought something, but didn’t get free shipping. When I contacted them they said that the fine print states you can’t use free shipping with referral codes. I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. It doesn’t even make sense that they give $5 dollars credit when shipping is $6.49 it’s better not to even use a referral code. But yeah I find it so unprofessional and unethical that I’m considering just quitting. But it sucks since I have put whole days worth of time sharing and following in the app.

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213. I’m not sure how much longer it will work for anyone. I can’t understand people who reduce prices to where they are making NOTHING on a sale. Who has the kind of time it takes to package and drive to the PO every time someone buys a $5 item. It’s actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant!

     And forget about offering gallery-quality jewelry on Poshmark. There JUST IS NOT A MARKET, unless you want to work for $4 an hour. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. The offer was $20. I simply declined, since I had enough experience through my clothing page to know there’s no winning THAT fight.

     I just bought, after 9 months on Poshmark selling actual high quality Branded clothing, one of the “Boutique” items Poshmark sells to Poshers through their “wholesale” option. What a piece of absolute garbage!!! I, fortunately, only bought one on the “Last One” Reduced Price Listing by a “Boutique” Posher. This thing looks like it was probably made in China with the cheapest quality fabric available – certainly the thinnest! Maybe it cost them $1 to make! It looked nothing like the photos in terms of fabric or even color. I can hardly believe there are people who can sleep at night when they list these things for $48!

     I’ve made some sales, but they have been pretty hard-won. Everyone sees a NWT high-quality item that retails for $100, Listed at $35 and wants to offer $10-12. What a farce! I’m going to follow your advice and investigate other options.

     Thanks for the opportunity to vent!

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214. How do you share your item for sale on tradesy? How do you get traffic and also how do you get followers?

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215. Hi Sherri. You upload items to Tradesy pretty much the same way you do Poshmark, but you don’t have to do the continual sharing. People just follow your closet if they like the items that are in it. Check out Tradesy’s FAQ section here if you need more info: https://www.tradesy.com/help/

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216. I have to respond because I’m a big shopper…. I know what things cost…. know all the sales & free items…. so when I see people sooooo overpriced on PM…. wonder why they aren’t selling, or “think” people are low balling them…. maybe a few are , but most of us know what it’s worth and it is not what you paid for it…. even if it’s new with tags 99.9% bought it off the clearance rack and are trying to sell it at MSRP!!!! If it’s used whatever you get is a profit…. otherwise it’s just wasting space i your closet … I love PM, but have to laugh at some of the overpriced items!!! If I get banned because of this comment…. so be it
     It’s true….

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217. Hi Pam! I agree that some items on Poshmark are way overpriced. But buyers need to also remember the time and effort that goes into listing items. What about the effort the seller put into steaming the item so it would look great for the photo? What about the time spent taking the photos and uploading them, and writing great product descriptions? What about the seller’s costs for packaging materials, etc.? And then Poshmark takes a hefty cut. Do you not think that sellers deserve to be compensated a little for their time and effort?

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218. Regarding Poshmark:
     I was under the impression thst Pishmark had individual sellers putting up for sale their own item.What Ive seen, increasingly, is tons of sellers putting up for sale items they have bought off ebay and some of those cheaper, asian based stores that are all over the internet! The $9.98 maxi dress ( plus $2.99 shipping) I bought on ebay, from China..is all over Poshmark, selling for as high as $60…if you peruse ebay, and those ” budget ” Asian stores ( Shein, Sammydress,floryday..the ” Wish” app…you csn expect to see the same items , usingvthe same stock photos(!!!) snd listing their brand as ” boutique” , at horribly inflated prices ALL OVER Poshmark…makes me sad that women would rio each other off this way!! You cannot say anything in response to this, as its against ” Poshmark Ettiquette Rules!! Plus, you csn expect to be then attacked by the sellers posse of ” mean girl Posh- buds!! Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size ” Medium” recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!!
     It annoys some sellers, and some wont even answer, but may save you trouble.
     I decided not to sell on Poshmark..too much cliquey behavior…Some lsdies have been gracious and lovely, and Ive gotten real deals..even steals.Pick your battles..ordered 3 ” slip”..were nothing more thanhip length camisoles..oh well.

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219. Great post! Have been having some of the same issues. My problem is, I don’t feel like I would have sales on a stand alone website. How do you get the traffic and the customers?

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220. Hi Rachel. I use my blog, social media, and Google Ads to drive traffic. (And I spend less time doing that than the all the sharing and parties on Poshmark!)

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221. Thank you SO MUCH for this post. I like many others found after looking for info on returns on Poshmark as I just got my first big dollar return. $270 for a dooney disney bag. Buyer asked NO questions, asked for NO additional photos, did no offers, took forever to get for some reason and then opened a case. I posted on her page and also on the thread on bag and said “can you give me more info”. Well its the old didnt read description re stains. She literally said “I cant believe you would sell a bag like that for that price.” NOTE never asked a question, never made an offer, never asked for more photos or where stains were (as we all know only 4 photos).
     NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. I have about 200 items on poshmark and get one or two sales here and there. I have over 700 on eBay and sell 75 plus items per month. And I totally agree re: giant time suck. Parties? $5 or less offers. Asking to “trade” when all they have is a pile of target and walmart clothes for coach and other $$ items. And dont get me started on customer service. I emailed them re: the shipping delays from the hurricanes and got an email that said “if you cant ship your order on time you need to cancel”. seriously WTF. I belong to a few resale groups on Facebook if anyone is interested – again I really appreciate your post.

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222. Emily, thank you so much for your comment. You are preaching to the choir as I agree with EVERYTHING you said.

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223. I was hit by harvey and am trying to attend college. With all the book expenses and tuition i tried making extra money on the side. Before college i have sold things here and there but since the storm im particularly desperate. I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). Also i agree with everyone’s frustration. Posh does nothing dor its sellers and it is super time consuming. I dont mind doing the work but i believe i should at least be seeing some improvements on their part.

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224. Kaitlyn I am so sorry for you. All the best – note I would seriously try ebay just to get a better feel for online selling and I know my daughter likes Vinted. Also there are so many “in person” places to sell like let it go on top of the usual. Also there are usually local facebook groups too sell on. Also if you go on youtube there are tons of videos on reselling, online business, etc. In addition there was a good morning america aka GMA segment I think Yesterday on “side hustle” ie doing stuff on the side of regular job/school etc. And an update for board – poshmark approved the buyers return and their comment was not enough images of damage – its a large tote – not sure how to do all sides and inside with 4 pictures.

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225. Kaitlin, I’m so sorry to hear this! I would recommend starting with Tradesy and eBay. I’ve had a great deal of success on both. And if you want to open up your own online store in the future, start building your social media following now. It will pay off in the long run!

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226. Hey Kaitlyn, we too were hit hard by Harvey, loosing both cars and a huge amount of personal property that we can never get back( like family photos, and other sentimental treasures) seeing as how not only do we rent our apartment, but we also have no flood insurance, we had lost hope that we would be able to get any kind of help to survive this tragedy. As I’m sure you have personally witnessed if you didn’t go to a shelter during the storm, you are not going to get a drop of help unless you’re a homeowner and even then the assistance is so little that it doesn’t go very far at all.
     As far as online frustration I feel ya! I have literally dropped prices down to the absolute bare minimum and I still get “offers” that make me loose hope in humanity.
     Example, this one chick offered me $15 on a pair of Tom Ford leather boots in like new condition, ($15 on a pair of $3,400 boots i had priced at a very reasonable $300.)
     I don’t have time for this stupid back and forth game people play on poshmark with that ridiculous offer button so I just declined the offer and she went nuts! Posting all over the listing how beggar’s can’t be choosers and she was trying to help out someone “claiming” to be a victim of the hurricane but I must be a liar since I obviously didn’t want to make a sale. Firstly, she was trying to take advantage of someone who was in a very emotional situation, and who knows how many times this ploy has worked in the past for her but I can’t be bullied and I won’t tolerate a manipulating opportunist having a temper tantrum because I didn’t give in to her berating. I blocked her and removed the entire listing ( since you can’t remove the offensive comments) On the other flip of the coin I had a very sweet lady who had bought from me a few times in the past purchase several of my smaller items and tell me that although she didn’t have a need for any of the items , she wanted to help. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way.
     The only thing you can do is create a business structure and run your online stores just as you will your own shop one day. Don’t get caught up in the rhetoric and politics that coincide with social networking.
     If you approach this as a full time job and apply yourself to your career, you will see results. If you treat it as a hobby you will get paid accordingly. I don’t know what you’re working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it.
     If you are in the Houston area I can offer you some he!p in finding inventory, getting aid from various charitable organizations in your area and even mentorship if this is truly the career path you want to go down.
     I’m easy to find just look anywhere online for Hillary’s of Houston, I’m the owner.
     Stylaphile is an excellent resource for tips,tricks, thoughts, and trends, one I highly recommend any seller bookmark, so be sure to check back often. Not just for the brilliant content rich posts but also read the comments!!! They are a vault of knowledge you are missing out on if you’re not already reading them.
     Best of luck. Hope to hear from you soon, in the meantime have you thought about Trader’s village as a viable and affordable option for store ownership? I think its around $50 for a booth rental on weekends and like $250 for an enclosure for the month but it’s been a while since I have been out there so prices might have changed. But it’s defiantly worth looking into.

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227. Just a chime in- you can flag comments (they’ll pop up asking if it’s harassement or offensive) and posh will take it right down! (There’s a little
     Flag next to the comments always)

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228. Hello, Stylaphilemag
     I was just curious, what was the best way to post an move all your items listed to your new online store? I’m just getting started with Poshmark and I feel it’s more of a sellers app then a buyers place. Thanks for any advice!
     CSV

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229. Hi @thetokensoul. I had a lot of my Poshmark items listed on eBay as well, and my Shopify store had an “import from eBay” function, which made it easier.

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230. I like poshmark but i am a man and everyone thinks i am gay and i am not ,so women who think it is bad ,try being a man and dealing with the people on poshmark !

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231. Can you give me your thoughts on tradsey? I went into their site but find it hard to understand. They have different shipping options and didn’t see anything about what they charge for a commission. I am currently on Poshmarkbut have a hard time dealing with their promos. Their shipping rates are high and so is their commission rate. Just looking forward to dealing with a site that doesn’t say reduce your price and we will give discounted shipping for one hour. Do they realize some people work? Any input would be helpful esp. on tradsey or something similar.

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232. Oh I see , thank you..

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233. I was Googling something else concerning Poshmark and “stumbled” across this blog post. Thank you for sharing your experience! Really, really good points! My attempts at eBay, Vinted, Mercari and I’m sure one or two others were a no-go for me so Tradesy and Poshmark have been my staples for a year now. However, where one has a pro it’s the exact con for the other. I have been ready to venture out to a commission free and offer free selling environment but didn’t know where to start …or what platform to trust next really. Not familiar with Shopify. Looking into it now and will be following your journey too. Have a super fab week!!

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234. I’m pretty much over Poshmark myself. It sucks because I’ve been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. I’ve been emailing them because I feel like my buyers aren’t receiving notifications to accept their item so I always have to wait until the fourth day for my money to finally be released to me. It’s been happening for the last 15 items I e sold in a row. Had it been like 2-3 or even 5 I wouldn’t be so concerned but 15?? Idk why they’re not even bothering to look into this but it really upsets me, especially since they’re making money off of me. You’d think they’d be a little more courteous. But no. I either get told the same script that buyers have 3 days to accept or they ignore me completely. The could give a flying fig about any seller issues. Their customer service has been a complete turn off for me and I’m done using them after the earning from my last sale come through.

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235. I have only purchased from poshmark .It seems people have running conversations with themselves. They must have more than one account, then leave themselves messages and replies as if they are different peopleI don’t get it? Also,. I see one particular person who sells a brand called Betsey Johnson. I can find the exact same item for $25 that she is pricing $250 or $500. Another girl claimed to be seling authentic Chanel hair ties. She started out selling the item $20, then must have realized she was able to fool people. The price steadily went up to 50 and 60 and it looked like she must have started ordering them in mass. I doubt they were authentic. i am out of there.

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236. I’ve only tried to sell through eBay a year ago. I came across this blog because I’ve been researching resale apps and Poshmark is one of the biggest when it comes to women’s clothes. I’ve learned quite a bit from reading all the issues and problems that buyers and sellers have had to endure. It seems like Poshmark hasn’t taken a real interest in their brand promise. I’m not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. It seems Poshmark has allowed greed to corrupt their business ethics. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. I’m working on a competitive app that will do just that and more!

     Our focus is on creating a platform for value and environmentally conscious users where there’s no elitism, there is equal protection for sellers and buyers alike, no low-ball or “time suck” and speed and ease of sell is achieved. There will be no listing fees and a low commission of 2.5% on sales made. I’m looking to compile a list of interested sellers so when the app launches I’ll have plenty of sellers. If you’d like to find out more about the company’s vision and mission feel free to e-mail at element22co@gmail.com

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237. Does anyone know if it is OK to list the same item on other websites that you have listed on Poshmark or is it exclusive to Poshmark? I had a sale on Mercari and posted it as not for sale and typed in Sold in the description on Poshmark. Now I have someone asking me how I could sell it and not have the SOLD banner across it that Posh puts on when it sells. Thinking she thinks I took it off line and sold it which is not true. It was just a $6 boys shirt. Just wondering if it is OK to list on more than 1 website. Thank you.

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238. Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. I think most people do that.

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239. Thank you so much for that information. I think some Poshers such as the one that made that remark to me considers doing that is the same as a sale off Poshmark which absolutely isn’t. I emailed Poshmark Support and asked the question but haven’t heard back from them yet but I don’t see how they can make a seller make them an exclusive. I checked everywhere in their faq but found nothing on the subject. I do see a lot of items noted as sold on Merc or sold on tradsey. Thank you for your response. I am a little less freaked out. When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? I’m beginning to think it would just be easier to delete it. Thanks for your help.

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240. Bernice, I learned from my Poshmark mentor that you aren’t suppose to mention other sites like Mercari, etc. or Posh will flag you and shut you down. How they monitor thousands of closets is beyond me. I see many closets where you know the item was sold on a different site. If I sell something elsewhere, I just delete the post on Posh. It doesn’t affect anyone who is buying if they see you sold one item or hundreds as to whether you’ll make a sale. In my experience it is the cost that counts. I also think it is difficult to see a $5 item you want but then pay $6.49 in shipping. My friends won’t join or buy because they’ve told me: if I see 10 items I want from 10 different closets, I’m going to pay over $60 in shipping – not worth it!! It’s not!

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241. I just came across PoshMark about a week ago and was searching for what it means to follow someone on poshMark when I found this. Using the site – I bought a whole bunch of stuff that was just fun and tempting to get and so inexpensive – made me wonder about how the girls did that it seem to take so much time. Also until I learned how to use the closet and the bundle features I was getting discounted prices all over the place when I didn’t want to ask for prices so I learned how to just click and buy it instead of bundling it. I think it’s safe to say that customer service exists in name only. I have no sympathy for the person who buys something and doesn’t like it because everything is as it is you are taking your chances here it’s a little different than a yard sale but it’s basically s yard sale – everything is final and they know that when they buy it. If I had received something that I didn’t like and that hasn’t been the case I’ve loved everything – then I would give it to somebody else or do something else with it but you don’t ask for someone to take it back when it’s a final sale and you can’t say it’s not as represented but it’s misrepresented because there’s really no representation of the item at the site it’s simply a photograph with a very brief description. Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldn’t have anything to do with them I wouldn’t even answer them but I was having many questions about how the site function and I’m glad I came across your experience.

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242. Diana,
     I get what you are saying about being responsible for your purchase. I take a lot of photos including closeups of what I am selling. I encourage buyers to ask questions. Unfortunately there are sellers who only post stock photos and those who don’t like questions. So odd to me. I have been trying to get this one jacket which is fairly expensive. The one in my size, the seller only shows stock photos. I’ve read her comments and potential buyers have asked for photos of the actual jacket and some other ?’s. She hasn’t even responded. So I asked if I could please see photos of the actual jacket. I explained that I bought a Free People jacket and it was too small. I told her when spending that kind of money, you have to be careful. I received no reply, but she now has the jacket marked not for sale. So my feeling is if she really wanted to sell this, she would respond to this ?’s. Does she have something to hide? Is the jacket in the pic not the one she would send if someone bought it? It shouldn’t be like this and it is infuriating. Although I have dealt with many nice and honest sellers as well!!!!

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243. First of all, WOW. I’m shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that we’re keeping in business! That said, I’m sure a class-action lawsuit for sellers interested in legal recourse would change Poshmark’s tune because—as I’ve read in all these comments—this is completely unacceptable and out and out THEFT. By facilitating these scams, Poshmark itself is condoning this type of criminal activity—yes, that’s what it is—and these buyers know it.

     Though I became a member in 2014, I never used the app or looked at the site—I only started selling items this past December, 2017, literally 2.5 months ago. Since then, I’ve sold almost 40 items, which I thought was pretty good in comparison to eBay, which I’ve been doing for years. (I’ve also sold numerous items on Craigslist, but that’s a totally different business model.) I was all excited and telling friends how great Poshmark was… until this.

     Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered “C’s”—BOTH of which were pictured and mentioned in the description. The item sold and once received, the buyer opened a claim stating odor and damage that wasn’t described—and attached a “partial” pic of a logo bag with a hole in it! This IS NOT the bag I sold—you can’t even see the entire bag she’s claiming is mine—and yet Poshmark approved the return! Needless to say, I’m flabbergasted, disgusted and completely in shock that Poshmark would side with a new buyer/Posher who has 0 listings, no info, etc. and who is CLEARLY either:

     1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you can’t even see the entire bag, whereas I have 8 photos of my bag in the listing) OR
     2. changed her mind and put a hole in my bag.

     Either way, it’s disgraceful that Poshmark clearly doesn’t take into account the integrity of its sellers (all my items are brand-new with tags, NWOT or in pristine condition from my own personal closet) or their track record. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and I’m assuming because the items—both of which were brand-new and never worn—simply didn’t fit) and rave reviews/comments/”love notes.” I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging.

     The buyer also used a sob story stating how she’d NEVER do something like that because of medical necessity/disability. Seriously? I responded to the case with a lengthy and detailed rebuttal explaining how this isn’t my bag (or, even if it is, that the buyer has now cut holes into it). I am now waiting for a response as to who’s responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isn’t mine or intentional damage to my bag because the buyer changed her mind.

     Again, after reading all these stories, I’m sure it won’t turn out well for my case based on Poshmark’s inability to support the sellers that actually make the company money—but I’m sure they’d listen to a lawsuit asking for damages/compensation. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop.

     Thanks to all for listening and sharing your eye-opening stories—I’m sorry for all of us and most certainly will switch to another sales site (or set up my own online store)!

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244. @splinkink – I’m so sorry you are having to go through this. Again, this is exactly why I left Poshmark. I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you don’t have to worry about getting scammed. Their fees are higher, but totally worth it to me. Posh is way too stressful.

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245. Thanks @stylaphile… you’re right, it’s seriously not worth it. The time investment is ridiculous and for what? To have a damaged item that’s not even yours returned to you, no questions asked, with no recourse for the seller? I never paid attention to the fact that it’s also a social platform, so my bad. That said, I’m just done with yet another form of online bullying/abuse/scams where trolls end up the winners. Especially when we’re lining Poshmark’s pockets! I’ll definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely.

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246. This article seems to bring to attention the Seller experience, but for myself as a serious Buyer, rather, there are too many ongoing occasions where the Seller accepts my offer and then 3 days later flippantly cancels with no cause for cancellation to the Buyer. And yet it looks well-done on the Seller because Poshmark will still list that item as “SOLD”, so it looks like the Seller’s are actually doing well even though they cancel abruptly. If you write a comment on your experience on the listing for which the item was canceled for others to see and read, the Seller will block you for speaking up and writing the simple facts of the experience. Essentially, there are many Sellers that may have 1,000 listed items to Sell, yet lacks any real intention of Selling many of the listed items. For example, (real experience; comment section):

     Buyer name (myself): dhampyre
     Seller’s name: amking45

     (1)
     dhampyre Respectfully, may I ask why you cancelled the order today after accepting my offer 3 days ago?
     Feb 11 07:47PM

     (two and a half weeks later, still no response from Seller)
     (2)
     dhampyre This item is a false “SOLD” listing. Item was never “SOLD” but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. Probably not a bad Seller, but potential, serious Buyers, be aware that this Seller may flippantly cancel your order with no response to cause of cancellation.

     (Seller finally makes a response right after, although a very questionable one, again a little more than two and a half weeks have gone by)
     (3)
     amking45 @dhampyre hey are you bored or something????

     (I suppose that’s a response I should have expected from a young girl with very little sense of responsibility)
     (4)
     dhampyre @amking45 “Bored or something?”; Clearly a snide remark? You’re right though, clearly I was in the wrong for having patience enough to wait for your response to my initial question. That’s obviously not happening, so I only made clear the simple fact that this item was not sold, although it is listed as sold. Along with that I made mention of my experience with a word of caution to other serious Buyers, such as myself, when ordering from you, amking45. Sorry if you didn’t like my speaking up and posting of my experience.

     Poshmark is full of Sellers who are quick to list but have little or no intention of Selling, or young girls who change their mind and cancel on a whim. There are good Seller’s but the experience of the bad Seller’s is something that really tarnishes Poshmark’s reputation. If Seller’s understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldn’t be any problems. But lack of sense of responsibility for items listed is what plagues Buyers when it comes to dealing with Sellers who are rather careless, seemingly.

     Thank you for making this outlet to bring light to the truths of Buyer and Seller experience on Poshmark. I always say that the truth always comes out.

     I have clothes that, initially, I wanted to Sell on Poshmark, but I think I’ll definitely give Depop a consideration instead.

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247. Wow, how rude. I absolutely cannot stand the giant amount of completely immature brats on that app. I haven’t sold or purchased anything on there for at least a year now. I think I’ll keep it that way!

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248. Wow, I am so sorry this happened to you! I am recently new to Poshmark, and so far have only had great experiences selling and 5-star reviews. I have read a lot of horror stories like this happening to people unfortunately. I have been debating opening up a boutique, and am not sure whether I should do it on Poshmark, or something like Shopify. The thing I like about Poshmark is the exposure and the fact that everything is handled with their 20% fee (except seller protection apparently!). I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. I’m glad to hear that it worked out for you though!

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249. I’m on posh and don’t have any complaints. I video tape all my
     Transactions and let it be known on my post! That way there is no dispute! As far as low ballers all you have to do is ignore them. There are plenty more who are willing to pay a fair price! I have an online store as well and have had one for over 12 years! It’s takes waayyyy more time maintaining an actual store than Posh! You aren’t obligated to share on posh … same as you aren’t obligated to promote your personal site! There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! I have a successful online store but some weeks I kill it on posh more than my store! I love posh and you just have to protect yourself by videoing your transactions! The same can happen on an online store with chargebacks and PayPal returns!

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250. I’ve been selling on Poshmark for almost 1.5 years now. For the most part, it’s gone well, but I’m getting tired and stressed. All of my ratings (I have close to 300) have been 5 star except for 2. The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. The shoes were only worn once, and I had pics of everything. They were like new. She was ticked I insisted on $6 after she kept offering $4. I should have blocked her because I had a funny feeling. Sure enough, she gave me a 1 star rating and checked off every available area for improvement. The next low rating was a similar situation. Recently though, someone bought a dress and actually complained in the listing comments stating it was smelly and dingy and I was getting reported. What??? I don’t sell anything that isn’t in very good or new condition, and I would never be deceitful…EVER! And then there is the time suck factor. I’m trying to run my closet as a business, but the endless sharing, posting and responding to comments without ever so much as a “thank you” is wearing me out.

     Rant over.

     I almost cried when I read this article online. Everything you experienced is what I’m going through now. You’ve inspired me to get off my bum and actually bring my online boutique to life. My website is registered, and I have the bare bones in place but need to finalize my website and get some items listed. That is now my priority instead of Poshing. You were the kick in the pants I needed, and the shared perspective made me realize things aren’t going to get better on Posh. Thank you for sharing your experience. I wish you tremendous success and much less stress!! 🙂

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251. I’ve quit Poshmark, too. I invested more than I got in return. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. Poshmark is ignoring my request to redeem my earnings. I’ve reported the issue to the BBB.

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252. I wonder what you consider as a “gazillion questions.” While I agree that there are trolls out there who asks questions just to waste someone’s time, some people ask a number of questions because — quite frankly — the item descriptions on many Poshmark listings are abysmal. Listing something as EUC, followed by no other description than the color, tells me absolutely nothing about the actual item. What one person considers EUC may actually be just “good” to another person, so some basic elaboration is necessary.

     From personal experience, I can say that even some items listed as NWT and NWOT can come with blemishes or damages that clearly put them out of those categories. Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. I always ask two or three questions. Some people respond, other don’t. I never buy from those that don’t respond, no matter how much I want the item.

     While $10 or $15 is not a lot of money to pay for apparel, I’m not plunking down a single cent of my hard-earned money unless I feel assured that I am getting a decent piece of clothing that is not riddled with holes or stains. Cheap items add up to not-so-cheap totals after a while, and buyers shouldn’t be expected to summarily trust a complete stranger without some modicum of reassurance.

     I occasionally sell on eBay. People rarely ask me questions because I include very detailed notes about each item’s features and condition, along with any fitting recommendations. When they do send a question, I respond quickly and thoroughly, and I don’t feel as if I’ve wasted my time if they don’t end up buying. That’s basic customer service that I feel any seller should be prepared to provide.

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253. Agree with you completely! I was very detailed in my descriptions as well and was referring to the people that continually ask questions without looking at the description first. That’s what I found so frustrating. You are right about some sellers not including enough info. I’ve found that frustrating as a buyer myself. Thanks for the comment!

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254. Looking into this. I’m glad I’m not only honest person that was on Poshmark AMD had a crappy experience. There is. O support for sellers at all. 1 star rating because the buyer didn’t ‘think’ the sort was the correct brand, while I provided a receipt copy.

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255. I’m new to PM, too. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just don’t wear anymore. I hover around 50 or so listings, so not a huge closet, but it’s nice to make a few dollars here and there. I only sell things that I would buy myself; if there is too much wear I will either throw it away or donate it. I have had a 5 star rating, about 25 sales so far. Some nice love notes. I ship the same day and love that all I have to do is print out a label and take it to my mailbox. I have had no issues with anything I have purchased or sold so far, and I put a lot of effort into my packaging and fast shipping. People have commented how cute their packages are when they arrive.

     Well today, for the first time, I received an email from Posh stating that a case had been opened against me. I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. The buyer haggled a lot on the prices, each item was listed low already but I accepted an offer and the buyer received all 4 items for just $16. The items were an UA shirt, TWO Victoria’s Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. Well the shirt was mis-marked as a 2XL and I clearly stated that in my listing. I wear a small and it was just slightly too large, so I listed it with all pics of the 2XL tags and saying that I believe it was mis-marked because I wear a small and it was slightly too big. So I said in my listing, “fits like a medium.” Oh and I also gave the buyer as a “gift,” a cute little Packers mini piggy bank AND a small lot of other Packers items I had for sale that she admired. She says in her complaint, “I wear a small and this does not fit like a medium I want a refund on this shirt.” Seriously? You got ALL that for $16 and you complain that the shirt doesn’t fit and want a refund. I went out of my way to be nice to this buyer and she says that. Well I replied saying that I had no objection to her getting the refund on that shirt only, since I did not list the actual measurements, which I should have. I just think it is ridiculous to complain about that when you got the shirt probably for $3!! The bonus items were worth more than the items you paid for. The sad part is that she has a closet of her own and could have easily re-sold the NEW shirt in her own closet and made more than she paid for it. I looked at her page and there are several comments from sellers saying that she made low-ball offers that they just can’t accept, etc. One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! So.. she seems to be a bit of a problem. She hasn’t sold anything yet from her closet.

     Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. I strive to be a seller that is honest and that people don’t have to worry about buying from.

     I’m staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. I don’t know how they can look themselves in the mirror. I don’t care if my buyer gets her money back, but not sure how PM does that with a bundle, if they have to return the whole bundle or not. I am trying to decide if I should block her from buying any future items from me.

     Thanks for listening!

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256. My daughter bought a designer bag from a college friend. Before she listed it on Poshmark, she did due diligence to ensure it was authentic. After a week of investigating, she determined it was authentic and listed it on Poshmark. A buyer was interested and they negotiated a price. Because it sold for above $500 it had to be sent first to Poshmark offices for authentication. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? whatever that may mean?. They cancelled the transaction, refunded the buyer and suspended my daughters account. My daughter emailed them to find out how to get the bag back. She was told that she had to pay $20 via Paypal and it would be returned. She made this payment 3 weeks ago and has not heard a single word from Poshmark since then. She has them numerous emails with all relevant details and it has met with no response. What type of business is this? Is this not consumer fraud?

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257. Want to sell on PoshMark? You get what you put into it! I was working the graveyard shift for the first year that I sold On PoshMark and made roughly over 180 sales. Most people would tend to think that I must have made a boatload of money, but NOPE. It’s not what you make (Gross), it’s what You Keep (Net). I Don’t think making a $10 profit on a 10k while gold pink sapphire ring is anything to write back home to mom about. Watch YouTube videos on How to Sell on PoshMark. Everybody has their own superstition. I would make most of my sales during the bewitching hour – 5:00 a.m. – If I shared my items at 4:30 a.m., it was too early in the morning. If I waited to share my items at 5:30 a.m., I missed PoshMark’s prime time hour. Why is 5:00 a.m. so crucial to share your items on PoshMark? Most Posh sellers will tell others that the first thing that they do in the morning is share their Listings. I’m just guessing that as Poshers are sharing their listings, they are also shopping. Selling On websites has outlived it’s purpose in my life. Hence, I’m having a liquidation sale. I would get up in the morning and receive offers that I couldn’t even begin to describe what emotion I was feeling. I received an offer of $200.00 for a LeVian ring, $150.00 for a David Yurman ring and $300 for a David Yurman Blue Sapphire ring within 1.5 days. I’m not one to negotiate with women who know exactly what they are doing and the average price of what a LeVian and David Yurman ring sells for. I’m basically on PoshMark to sell. I’m not interested in being anybody’s BFF. That’s why God invented Facebook. I highly recommend that Poshers not put all of your eggs in one basket. List On Tradesy, etsy, eBay, and as many websites as you can so that you don’t get caught up in PoshMark’s TIME SUCK MACHINE and squander your weekends away. Life is too short. There is absolutely NO need to put your store on VACATION. Trust me, if you don’t share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. You can simply list your items in POSHLAND and nobody will ever bother you again. I can’t invest anymore of my valuable time is some MANIPULATIVE website that’s made up fancy language about sharing POSH LOVE and other B.S. I live in the real world.

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258. Beware of Ebay! They do not look out for the seller either. I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! My rating had fallen to like, 98.5! I tried to reach out to them, but it didn’t matter! They really only care about their super high volume sellers that sell junk (many are in China and are not restricted even with seller ratings as low as 93)! Also, really hard to spot “bad” buyers as sellers cannot leave negative feedback (we used to be able to in the early days)! Hard to find a good place to sell my gently worn, quality clothing! Currently using Poshmark, but it needs so much improvement and yes, I put so much effort into packaging my items – making sure each is clean and free of pilling, etc., wrapping in pretty paper, sending thank you notes, including little cosmetic samples and chocolates, etc, etc. and then no accepting or reviewing so you have to wait for your cash! It’s crazy!! Definitely open to better options!

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259. I think you have to understand why Posh usually sides with the buyer when they open a case. The buyer usually has more to lose than the seller does and if buyers don’t trust Posh’s customer service and know that they can return when the description is genuinely wrong, then they won’t buy. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Why do people take it so personally? The seller can get their item back and re-list and move on. I’ve had two situations like this. One was my mistake and I missed something very minor—it was probably knit-picky, but fair enough. The other time the buyer was just full of it, but you know, I really don’t want to have unhappy customers. I want my buyers to love what they get. In both of those cases, I had Posh cancel the orders and let the buyers keep the items for free because it wasn’t worth it to me, but really if a case is opened against you once in every hundred sales or so that’s not too bad. I can live with it.

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260. Caitlin,
     The seller has just as much to lose as the buyer. Especially when the buyer purposely ruins an item and Posh rules in their favor. I had a very expensive new with tags flawless dress come back to me with obvious cat hairs on it and snags. I don’t have pets and the dress was stored in a hanging bag. It was a pinup dress. And I’m not the only one to have received items back damaged. Makes the item virtually impossible to sell and the seller is screwed. Besides that this site is for those who have quit Posh, not those singing it’s praises!

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261. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. What the fuck is wrong with people.

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262. I’m both an active buyer and active seller on Posh. I am well aware of the ups and downs. I have to disagree, on some level, with the troll label you use. I realize for a well-written description, a slew of questions is less necessary. But then again, for a buyer, the opposite may be true. Without a return policy, cover your a**, or so they teach us in law school. There is an assumption at the foundation of this piece that what is a well-written description to one person is suitable in addressing the subjective requirements of another person. Not strictly a safe assumption. So expect questions. As a seller, yes, I have had the 8.5 million question buyer who then disappears; but then we have a secondary assumption that inquiry obligates a purchase. Not so. Yeah, it’s all annoying, but that doesn’t make the other person a troll, who is deliberately out to crap on your day. As a buyer, I’ve been blocked for asking respectful questions about a product I am neither able to preview nor return. I’m sure not all Poshers are respectful, and I do not defend the sorts of people you’re talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling.

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263. I am glad I found your blog. I just left ebay for the same reason, no seller protection. Got tired of receiving my good stuff back damaged! So now trying poshmark and sure enough had my first 5 dollar offer. Being spending hours listing sharing following to make $2.05. I may need to get out of this reselling business and get a job that is less stress. Just seems ebay and others do not protect sellers yet they make the money from us!

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264. I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. The most recent experience is awful. The buyer, with three followers, complained that my new Reed Krakoff bag smelled like manure and was stained all over. That is completely fraudulent and insulting. Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude….now that treat me like bully. They do not deserve 20 percent of any sale and they clearly do not protect sellers. I have photographic proof of how my item was sent and told them I will file with AMEX since they will protect my resale of this bag that I purchased using their card. I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. xoxo

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265. Amen. I joined because it was easy. I quit because of all of the points you noted with the primary issue being horrid customer support. No response does not work for me if I must hand over an unworn item with tags attached for “authentication”. Low ball offers, creepy people (a man posted in a picture wearing a bra that kept pinging me), people who want fast service but would not release payment upon receipt. Starting my own business. How long did it take before you saw a profit if I may ask? Congratulations by the way and thank you for writing this. I thought it was just me.

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266. Reason #1. No Real Protection For the Seller

     WOW- I too just had a similar experience (your #1 Reason) with Poshmark – I was contacted by Poshmark – the buyer received the leather shoes and was reporting that the sole of the shoes were cracked and that the shoes were sticky. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. I not only lost a sale but they made sure that I cannot resell the item!!! I responded immediately to the clam and again a day later but Poshmark has not had the courtesy to respond.
     ON top of everything, the buyer is NEW to Poshmark. Either she is really NEW or she’s just starting over under an different name!!! I have blocked that buyer from every being able to view my closet again and in the future (until I decide to close my closet) I will take photos of all items prior to shipping and make sure that the Poshmark shipping label is included in every shot!!

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267. Try calling Poshmark like I did – (650) 262-4771. You’ll get a full voicemail box, no way to make contact with a live person and no one will respond to your emails. If and when they do it will be a cut and paste response from their FAQ with no real answer. I was waiting for proceeds from a sale that went to the wrong bank account. My bank couldn’t find the transaction so I had to wait to see where it landed then catch and re-route. I spent days on this. When Poshmark finally got around to a reply they told me they couldn’t help me. At this moment, they still have the wrong name of the bank associated with my bank routing number. Complete disaster. People might not think this is a big deal but when you sell a $2000.00 item NWT, it’s a big deal. Joke-mark.

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268. Outside all the reasons most of the comments have said- mostly scammers, rude people and the absolutely worst customer service in the history of online sales… I mean, honestly when it’s worse than eBay, that is sayin something…

     I think that it’s really being overlooked just how much Poshmark is expected to consume a person’s life just to sell a $35 skirt, pack it prettily, rush it to the post office, wait for someone to get off their ass and accept it while praying they don’t ding you with less than 5 Stars…

     It’s really massively time consuming for a very low return.

     I don’t think most people value their time appropriately.

     There are blogs, Instagram pages, and groups on Facebook devoted to “beating the system” of Poshmark’s wicked algorithms. And they are wicked. No ONE person can work this system and make an appropriate amount of money to live on coming into the app at this point.

     I find it appalling that they truly believe someone *should* spend 12-18 hours a day on their app sharing USED clothing over and over again just to be bumped up in their algorithms and have a fighting chance of exposure.

     But don’t share *too* much.
     Or at *this* time.
     Or of *this* kind of listing.

     Make *these* kinds of comments.
     Only to *new* Poshers.
     Only at *this* time frame.
     Only *this* many words long.

     The guesswork put into the algorithms of Poshmark is a job in and of it self. The men and women who do this are to be commended, but again, their time is valuable, and are they compensated for it?

     I see many comments that say, “Oh, I do this for fun, I know I will never make any real money at this. Anyone who gets mad because they aren’t making money is being silly.”

     Well, that is all well and good for you, but there are people who *do* want to make real money. They work very hard and this system is actually very self serving to Poshmark. Brilliant for them because they have users devoted to bearing their system, horrible for users because it is so draining that burnout is common.

     And comments like this always make me wonder too if they are trying to convince themselves…

     No one should have to spend the equivalent of a 40 hour work week of “time” to sell a $15 tee shirt from the Gap.

     Yet thousands do it every week on that app. It makes me sad.

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269. Uhm, this crap is par for the course in a retail environment. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you don’t think so.) But I understand.d I’m not thrilled with the cut that Poshmark wants, or with all the “click the following” button. Just make it automatic. Anyway, only in a real store you get to send them to the bad customer file of the credit card companies to ban them from buying stuff from any store. Poshmark will sink or swim on this crap. Hope your store is still doing well, as I’m sure you are! Anyway, looks like ebay is still the best way to start a business.

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270. The bottom line is this , first of all I owned a retail fashion store for years and had the same problems and I found out it’s easier getting cussed out online than in person . eBay and places like it will almost always side with the buyer over the seller because of one fact : sellers are easier to get than buyers . Everyone wants to sell their stuff , but not everyone wants to buy . They think that a seller that has made a few dollars on their site is way more invested in their site than a buyer . A buyer can go anywhere they choose to buy , but not so much for the seller , so sellers are a dime a dozen , but not so much a buyer .And they know a disgruntled buyer will probably never return , but if a seller has made some pretty good money they will blow off some steam , but will continue to stay . It’s the same with every selling site , so if you want to sell online it’s just something a seller will have to put up with and take their losses if they are making some decent money in general .

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271. I realize this is an old post and maybe someone has already pointed this out, but I had someone try a scam to get a refund.She wet a corner of a handbag and photographed it then filed a complaint. Poshmark ruled in her favor. When the bag arrived dried and in perfect condition I replied back. Although when I replied I didn’t contact them though customer service email, there is a drop down on the sales page that allows you to access the original case and the email goes to the investigator. Poshmark paid me for the purse even though I had it and said they would take appropriate action with regard to the buyer. I think too few realize this is an option. On the sales page across from where is says order status their is a drop down that says “Problem?Order Inquiry” When you click that drop down one option will say, “report a problem with a return”. Therefore, Poshmark does allow the sellers to file a follow up report if there is an issue with the return. I’ve been really happy with their decision-making once I learned I wasn’t powerless in the face of a handful of unscrupulous buyers.

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272. Thank you, for sharing your experience

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273. Hi Stylaphile,
     Thank you, thank you, THANK YOU for taking the time to write this! I was starting to wonder if I was the only person who felt this way about Poshmark. As I type this reply, I feel like I’ve had PTSD for the past week. I first signed up with Posh a little over 3 weeks ago, and I am BURNT OUT! The CONSTANT sharing, sharing, sharing…the neverending following, trying to trick the Posh “algorithms”. When do you ever have time for family, your home, and kids? Oh yeah…and uploading pictures?! I for one take pride in getting quality products, taking nice photos etc…but I feel so irrelevant at the end of the day because I haven’t gotten much done. My eyes and head ache from being on my phone all day trying to follow, comment, share etc…I have 2 young kids. I started on Posh to pay my son’s medical bills from this past summer and the only thing I feel I’ve gotten from Posh are migraines, a stronger eyeless prescription and the feeling of being isolated from my family. I have been looking for a way to open my own online thrift/consignment store to sell basically anything…not just women’s handbags and clothes. My son and I are both book lovers and I’d like to sell books and children’s items as well. The thing that gets me is, I’m not Instagram savvy and I’m looking for a way to reach that market. I was told I NEED a Facebook shop first. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shop…not sure. Still trying to wrap my head around it all….but I want to say thank you for writing this….I needed to hear it from someone else that I’m waiting my time on Posh. I do realize some are killing it there and they say they have employees who help. That’s wonderful but I’m just starting in a very saturated market over there and I just don’t have all day to dedicate. I just need a shop I can promote myself, one that can help take payments and provide shipping info…

     All the best to you and wishing you abundant success in your business!! All the best to all you other sellers as well ⚘

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274. I stubbles across this today after a buyer rated me days after receiving her top. She rated me a 3 Star and I’ve only had 5 star ratings. She is claiming I sent a top with iron burn marks! This is a bold face lie! My guess is she received the shirt and tried to iron the rayon material and burnt it. I even posted HOW to use a low heat steamer on the top! It’s discouraging.. I can’t believe people are this way! I would never sell a flawed item- especially to that degree!

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275. Poshmark denied me the ability to buy forever when I paid $70 for Birkenstocks that did not fit, then found out I couldn’t return them due to fit, then I wrote that my experience was a scam on the sellers listing. Also Birkenstock has very strict return policy anyway: take one minute to test them but show no signs of wear. Anyway, Poshmark is nothing like Ebays fair policy.

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276. Hi; well I am a guy with closet after closet filled of brand-name clothes. It’s all I ever wore. Spent a ton of money on buying them. Anyway, I decided it was time to clear out my closets and make some money from the items I don’t want anymore. A lady friend referred me to Poshmark. Have my own closet now for about 3 weeks, so … I am brand-new and haven’t made a sale yet. Already I can tell I am putting in a ton of time to get followers, follow others, share, likes and what not. Not really what I was looking for doing with my time (I actually have a full-time job). After reading your horror stories here, I gather I am better of finding another outlet to sell my things. Thanks for this insightful article. I am glad I found it now before I am neck deep in the s..t.

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277. I have a bigcommerce store and find that I replace sharing on posh with marketing my site. The cost to market my site to get effective sales is also a financial burden. So, I don’t pay to market or spend a bunch of time SMM marketing, but use my posh sales to lead people to my site by putting thank you cards and candy in my customers packages. Just seems like so much work but but payoff is so minimal in both cases

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278. hire me, I love everything you said. I am looking to get into the job of reselling making something strong.

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279. Took a huggggee break on there. Like over a year break. I have a large following as well and have sold many items. It just was completely consuming and I found myself buying to sell.. then not selling.. then not getting a return in the investments. I also had issues with women on there. Bullying, gaming up on me. Finding me on fb to harass me. Just constant drama and bs. Felt like I was in a bs sorority and it was constant hazing. I started again recently and noticed really good items I put up weren’t selling. So I went to eBay Mercari etc. and within minutes the items had offers and instant sales. And I don’t go on those posh fb groups or waste a second of my time bsing w women who aren’t really your friend.. something I learned.. these are acquaintances.. co workers etc not friends

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280. Thank you so much for posting this article. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. I am a frequent buyer on Poshmark, so understandably it was my first choice. After reading your article.. Im thinking maybe, Poshmark isnt for me either.

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281. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! Having been a broke college student, and offering what I believed to be fair on a pair of mittens I was slowly raising to find out what would be okay when I got suddenly blocked I think. The frustrating part about the offer process is you can only write numbers, no words like : “What is the lowest you would go?” That way they and I both feel we got a good deal and the process would be much less of a time suck…

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282. People lowball because they are cheap and want everything for free or close to it because the shipping isn’t able to be asked for as free on the buyers side.
     The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee.
     20% of $25 is $5, leaving a seller with $20 for their incredible amount of time sharing, posting and engaging to sell those mittens.
     I mean, there are a ton of closets that sell crap for $8, $7, $5. Go find one of those and don’t lowball a seller who has higher prices.

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283. I am a very active seller on Poshmark, but I had a buyer damage a coat because it didn’t fit. She claimed it arrived with holes in it. It definitely didn’t. Like you I do a thorough inspection & it was perfect.
     They sided with her & I got a damaged coat back. They failed to see that the damage first just looked like fuzz. Then when I said no way, major damage appeared. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve.

     I took a picture of myself wearing it as soon as I got it back & sent it to them, showing that the damage done was not even visibly stretched around my arm, it clearly fit me well & that being that I stated I’d been the only owner (and my clothes are all the same variation of sizes) they should see they quite obviously made a mistake. I had done nothing to the jacket.

     They gave me a 30 credit (it was a several thousand dollar jacket) but at least I received a reply. I’m now balancing poshmark, other platforms & starting my own site.

     Did you have customers follow you? I’m anxious about going about it, but the cut & some of the other things I disagree with are getting to be a bit much & I can’t compete because of their cut. I feel stuck.

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284. Wait, to the person who said the shipping is absurdly high, I have to ask… where else are you shopping that $7 is high for priority?!

     My friend & I actually buy posh labels to mail things to one another because it’s cheaper than it would be if we actually paid the post out of pocket! I have many complaints about poshmark, but lowballing for $7 shipping doesn’t make sense(?!)

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285. I’m new to Posh and I realize this article is older. I am bit reluctant on these fees for posh foe just pointing the shipping label (shipping is still paid by buyer or seller). I have shipped clothes before and most fits in smaller envelopes sometimes for around $3.
     I would love to check alternative ways to sell my stuff. I’m curious to see if your still successful using shopify or if your thoughts are still the same.

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286. There is fraud EVERYWHERE. All of those things you mention happen EVERYWHERE. I sell on etsy, ebay (the worst) , tradesey, and have my own shop. I get the same problems with unethical people everywhere. Etsy has the safest /best protection for sellers. They always protect me and I only lost 1 dress because I didn’t understand, and etsy didn’t tell me, China doesn’t respect our tracking #’s so it was delivered but no tracking proof so she, of course , knew this and filed a never received claim. I lost. But I have had 3 files opened up on etsy and they sided with me all 3 times. I get charge backs with my own online store and never win even when the buyer hand signed for the box. There is NO 100% protection. I really like your blog BTW!

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287. I had the same issue. Buyers remorse is no reason to lie about an item. Some girl ruined my swimsuit and then Poshmark return it to me. I have worn the suit once and they were absolutely no damages. I don’t think poshmark is worth it as a buyer or a seller. Too many scammers and Poshmark does nothing to help either party. I recently found a listing for a Kate spade jewelry box that the poster calmed was orginally 100 dollars that she was no selling for 75 dollars. I found a brand new one (literally exact same model) at Macy’s for 40 dollars. Definitely deleting my accounting and washing my hands of this.

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288. I started selling on Poshmark in January 2019. I have sold over 60 items. What really upset me was that I had one buyer that did not like the lycra content in the jeans I sold her. She did not ask the percentage before buying. The jeans were brand new and never worn. I deducted that they were probably too small for her. She ruined my perfect 5 star rating with a one star. Made the comment that product description should have noted the percentage of lycra. Maybe so, but if she were looking for jeans with lycra and that was important to her…she should have asked before buying. I complained to Poshmark and they sided with her. I too, am tired of the lowballs, and high commission that Poshmark takes on even lower priced items. Love this blog…thought I was on an island with my feelings.

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289. I am close to closing my closet. I do not understand who authenticates on PM? Whoever these people are, no nothing about products! I spend countless hours researching products. My listings are clear and my integrity is high. People want authentic but want to pay $5.00? I wish the authenticators on PM knew how to authenticate!!

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290. Im kind of a new posher. I have sold about 70 items and lately received 3 cases because people won’t pay the price for new with tags items i have and i ask 50% of the original price. I have taken allmost all my preowned irems off but i know I’ll have problems anyway. I don’t know how to start my own website or market it but congratulations to you. If you have any advice about what direction i should go please let me know. This is how I’m making a living now and it’s drowning.

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291. Omg I fully understand. I’m still active & have made a few really good friends, but some things just kill me! Like the girl who bought a used bracelet for $3. I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. So, I made a nickel, she admitted to breaking my item & im stuck with a 1 star review 🧐 I totally feel you.

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292. Thank you for providing all of us with a space to commiserate! After 2 1/2 years and 60,000 followers later, I too am jumping ship (though will keep my closet open for as long as possible to advertise my Etsy handcrafts).

     My main reasons for abandoning this platform are: 1). With the ridiculous release of their Home Market (I say ridiculous because they already had zillions of non-allowed home goods listings), they no longer have the distinction of being a Fashion and Accessories platform (though they continue to charge a premium fee); 2). They waste our time with reporting non-allowed items, which they don’t address (please, don’t waste our time!); 3). The model requires too much of a time commitment to successfully make money selling; 4). *Although they prohibit the use of AutoShare Bot programs, as with the non-allowable items, they do nothing about addressing the use of these. Since they don’t have a way of addressing their use, they need to permit all sellers to use these tools, to ‘level the playing field’.

     The first week of not participating on this platform has been amazing and I wish I’d done it sooner! You don’t realize how much time you’re committing to this platform until you stop. I thought I was doing a work from home business, but really, many of us are working for cents rather than dollars.

     I’m actively moving my inventory to less time consuming platform(s). Without a Fashion and Accessories platform, I no longer have an interest in having a ‘closet’ and I’m officially quitting this job – yeah!

     *Just as an observation, as the use of sharing assistants and AutoBot Share programs increases on this platform, what does ‘sharing’ mean (as compared to what was PM’s original intention)? As another person committed here, we women need to recognize the VALUE of our time! Manually sharing, to adhere to a policy that’s not enforced, while others are ‘farming it out’ = wake up time!

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293. The user report/review feature on Poshmark is the biggest example of just how cheap Manish Chandra really is.

     How pathetic.

     1% of Poshers (being generous) are knowledgeable enough to “authenticate” anything.

     The feature is abused 99% of the time by jealous nitwits who want to close down competition or ignorant fools who think “they know” authentic goods when they haven’t the first clue.

     The only people hurt by the report feature is smaller closets that usually sell authentic goods. It never appears to stop any actual knock off actors.

     I reported a big replica closet every day for 6 months as well as sending in emails with attached screenshots of angry, ripped off customers leaving comments re: fakes they were sold.

     It’s still open last I checked.

     The money the Chinese superfakes make Poshmark is too good for them to close those closets down.

     I had a genuine Chanel listing reported and questioned. It took me a month to get it back up.

     You all know how awful the communication is.

     I don’t know if it’s worth trying to sell on there, at least not coming in as a “newbie” thinking one will make realistic amounts of money. eBay may be the best for that still, if one has a good inventory. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. I never used Poshmark for main income but I do know some people do and it makes me sad. I have had 5 cases in all my years on Posh and I won all 5 against me. I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases.

     I do the same thing every time someone opens a case— I immediately reply and say I will not accept the return because my listing had clear photos and a description, with measurements, which I show in a screenshot in the reply. If there was any communication with the buyer prior to purchase I also screenshot that and show it. I show them all the photos that were in the listing too. I say nothing about the other person at all. I am professional and just discuss the item. I have not lost a case. I will say that I have never had an “odor” claim that I am aware of, but if I were to receive one, I would ask several questions around that to show how ridiculous it is to consider such a thing as a viable reason for return.

     Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. It truly has the worst customer service in the industry, hands down.

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294. I have 5 pairs of Miss Me Jean’s and 2 miss me shorts I’m trying to sell that it

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295. I am thinking about leaving Poshmark. I am tired of the bad reviews and the complaints have nothing to do with my item. They get 30 days to review. I think we should be able to review the buyer. I’m tired of low balls and comments on my listings about where to get it cheaper. It is just heart breaking. People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. how expensive things are. I’m just done..

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296. I just started selling and already I seem to have gotten a fraud situation. They want to come to my house to get the item and only pay with a check. That also will only communicate through email. Is this normal?

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297. Danielle,
     No this is not common. First of all, don’t communicate with someone outside of the Posh app. If it is someone who lives in your area and wants to meet to transact (I’ve done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! Too many scammers and creeps!! Be cautious!!
     Alexandria

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298. Absolutely agree with everything you had said and your reasons for leaving posh. I find myself having these same issues. I’m so sick of sharing other people’s things and not getting the same in return. The low ballers are completely out of control & the amount of fake and replicas on posh are also out of control. Makes it hard for sellers that are actually selling authentic things. Posh many times does not care about it being a prohibited item or even a replica because they get their 20% from the sale. I feel like it’s more or less a pyramid scheme at times. Thank you for this article, it’s very helpful and makes you really think about why someone is wasting their time to rush off to ship things if people don’t even bother to accept it right away.

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299. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/

     If you’d like some support, or are looking for alternative selling ideas, please check it out 🙂

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300. I offer poshmark’s first regret-free promise to sellers. If they don’t like it or it doesn’t fit, etc, I will gladly buy it back at the same price plus I will reimburse shipping. It’s that easy. Buyer confidence in me went up and I sell things faster as a result. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money.

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301. Augh I feel your pain. I just had as case open for me exaggerating the so-called flaws I didn’t describe. The ones on the pics she sent Poshmark seems suspicious because it was all closed up of the item, not one pic of the whole shoe. I always record the items the day I ship it and provided it to Poshmark stating the shoe was in new condition and I didn’t see no “flaws” BUT they still sided with the buyer. I hear time and time again from other poshers that there isn’t no seller protection.

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302. I had the same bad experience. Recently a buyer opened a case on a blouse she purchased from me claiming it was stained & damaged. I always check items very carefully before listing, If I noticed anything wrong with it I wouldn’t of listed. When Posh closed the case and has the buyer return it. When i recieved it the blouse was clearly purposely ripped in multiple spots.
     I haven’t been on Posh very long, only sold 13 items. It may be slow but I kind of like the process of it all, you know? Maybe one day I’ll create something of my own. I’m glad you created you’re own store! Sending support & positive vibes♡ – Brianna

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303. I have been buying actively on Poshmark and also have a few sales. I am getting frustrated that now most of the time when want more information on an item I want to buy, sellers are ignoring my questions. Also, frequently I purchase items and the seller never ships the item or responds to questions about when they will finally ship the item. The sale frequently gets canceled. I also sold and item and received only a 4 star rating for no reason at all, I did everything right. My frustration goes both ways, as a buyer and seller. I also had emailed Poshmark about using a windows phone and not being able to use their app, they never responded, that tells you a lot about Poshmark right there. Considering another site.

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304. Thanks for sharing! After doing some research, I think I’m going to steer clear of PM. I’ve been selling on eBay for over 12 years and never really had any issues up until the past couple of years….omg, scammers galore!!! It seems like this type of activity is picking up across all of these platforms. I still have a bit of faith left in eBay though…and more so in recent years actually.

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305. Hello, I complete
     Y agree. I just deleted my Poshmark closet. I can’t deal with lowballs. I had a brand new dr scholls flat for $8 and this Lowballers offered me 5! That would leave me with 2.50… not enough to buy the tape to close your box, lady! On si h low offers just don’t counteroffer! Or another one who offered me $3 on an item listed at $4? Just impossible. I can’t deal with such people.

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306. Ha Ha Ha – oh Posh purchasers! I had someone bundle 3 items which totaled $30 and offered me $6!! It is beyond insulting and other things I won’t say on here!! Ha! I could get more at a garage sale. I don’t know if you are familiar with hosting a party on Posh – but I messaged them about it and they sent me some form and said your closet has to be compliant, etc., etc. What is interesting to me is I will click on the hosts of various parties and some of them don’t even have any items to sell or they have nothing to sell in their closet that matches the party – which is odd to me. The whole thing is odd and kind of sketchy! Whatever!! We are such a big trailer town – food trailers, etc., that I’m looking into a resale clothes trailer!!!

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307. Is it just me or has anyone else noticed they are taking a higher amount of taxes out of sales than the actual state rates? and offer no information on how these amounts are calculated to be deducted on our behalf….

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308. I have been selling handmade clothes on Poshmark for 6 months and only got one sale and it was a lowball. I wonder if Poshmark shadow bans certain sellers? I haven’t done anything wrong. I did get one snarky message in my notifications but I could not read it as it was truncated

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309. Hi! I just read your comments about poshmark. I don’t buy or sell much, just dabble. But i checked out your website. I personally am not into vintage clothes but i think your website looks fantastic! I think it’s awesome you offer free returns. Great job! I hope you have lots of success!

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310. Thanks for your article. I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasn’t as described. One lady bought a stole, then had the nerve to say it didn’t fit like the picture. Really lady how fat and wide are you that you can’t fit into a “one size fits all” stole? I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. Who needs that aggravation anyway.

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311. I’m brand hew to Poshmatk. Even before I read these comments I had pretty much decided not to go any further with PM. My items are not cheaply priced but I think they are fairly and accurately priced. If I want to “give” my items away, then I would have put them at the end of my driveway with a sign saying “Free”. I have only had one offer and it was about half of my listed price. I do not care for bartering over my items.

     Second. I do not want to have my items listed on any venue that will not protect it’s sellers. Protection needs to be across the board for both buyers and sellers.

     Last, shopping and selling online is all about trust. If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. As for me, Etsy became too social media forward and very time consuming, so I’ll stick with Ebay for now.

     Thanks for all the great insight and perspectives. Sorry for all those with negative experience but I appreciate that you shared it. This info has helped to confirm my decision not to sell on Poshmark..

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312. I am new on Poshmark and it’s been slow for me hence , I am not a big fashion Guru so I ‘m learning the ropes. I recently took a early retirement and I have been a part of running successfully several businesses and I believe the number one problem with Poshmark is the high shipping fee. Nothing I have sent not even a coach bag and heels were over 5 lbs yet the buyer has the $6.79 added to their fee so it creates a frenzy on lowballing you to death. I know the seller can offer a discount or free shipping but then you have to add that amount to make your profit especially on low dollar amount items it just doesn’t work . I find I couldn’t make a profit on a lot of items due to the item being $20 – $30 dollar items and then if you add the $ 6.79 the buyer is now paying almost $30 – $ 40 dollars for a $20 dollar item or rather not because they wont. They need to offer more options on shipping. Most items I have sent tops , pants and shoes are less then 3lbs and normally would cost under $3.00 to send yet the buyer is forced to spend either $6.79 or $ 5.00 unless the seller wants to pay shipping. A second option of any item under 3lbs should be available . Let the buyer and seller negotiate the shipping. Unless you sell only high end expensive items it’s just not worth it.

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313. I just this second deleted my Poshmark account for the second time in five years. I’m done for good this time. The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. After a few months, I started seeing tons of foot fetish perverts all over the feed. Creeps asking for smelly socks with bacteria and toe jam. Yup, you heard it here. Obviously the CEO, Manish, doesn’t give two clicks about anything, just as long as he’s making money. So, I quit and went to eBay. At least with eBay, you only see what you search for and are not bombarded with gross items and sellers all over your feed. It’s really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people.

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314. I was so happy to find this as I too just took everything off of Poshmark after being on there since 2016!
     Why I decided to leave was I sold a brand new name brand men’s sweatshirt with tags, the buyers received it and filed a claim saying it was filthy dirty and no tags and I was trying to scam her! I was appalled as this had never happened to me before! So I wrote back to look at my pictures and if you knew me I would never do something like this! I have sold a couple thousand items on Poshmark and bought many items as this is my business! They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didn’t fit or they didn’t like it! No response from them until today! They said they were warning me that they had to remove multiple replicas from my closet and despite having previously warned me about this, and this is my final warning!!! Well I wrote back and said there isn’t anything in my closet for sale so I’m not sure what you removed??? This is all bogus I had an excellent reputation on Poshmark almost a 5 rating never had replicas? Not sure where that came from? I had 298K followers and never a problem before! But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! So not sure if it’s their revenge on me? But that’s ok I will take my business elsewhere!

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315. Omg somebody did the same history to me!!!
     And the person damaged the zipper on purpose. Poshmark Didn’t care about my item and they give me just $10 when the bag cost $70 on my posh!

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316. I found this blog while trying to find out how to delete my PoshMark account. I’ve tried 5 times to delete it, sent the code to PM that I received, and NOTHING. I only had my closet for a few months and sold (basically for free 🙂 5 items. I’m not complaining-a sale is a sale, but I would rather donate things to my local church, which I will, than deal with the antics of greedy people. Still cannot seem to delete my account though, and really don’t want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service.

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317. Sorry to hear your having this issue! I deleted my account about 2 years ago (also out of frustration and disgust with their business practices) and though they tried to entice me to stay, I was able to completely separate from them. It’s distressing to hear that now it is an issue to delete your account.

     I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). Even this turned out to be a terrible experience. I either interacted with folks that have “drank the” Poshmark “kool aid” and are delusional and in denial or folks that do recognize the deeply flawed issues about the company, but don’t care enough to put any energy towards calling them out. Lucky for Poshmark.

     I hope you keep us posted on what happens.

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318. You are right. Poshmark has a cultic following like Amway did. Poshmark is run by tech bros, who have no fashion sense.

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319. Completely agree! After being an active seller for 2 years, and then quitting cold turkey, it was only then that I realized that it felt like I had been in a cult. It was a surprisingly emotional experience to realize I fell for this.

     I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity – sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. It’s a cleaver, but insidious business model.

     Everything stems from the top – the CEO, Manish Chandra. Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, he’s very theoretical. He doesn’t sound like he deals with practical matters at all (and it’s really apparent that Poshmark lacks business/operational leadership).

     This site/blog still remains the only place where folks can get critical information regarding Poshmark. It’s always heartening to see new folks finding it 🙂

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320. Well, well, well, I wish I had seen this site before I spent the better part of a few months, around the clock, listing items on Poshmark. It has so far been a colossal waste of time. I don’t buy items to resale, everything is from my closet and most all still have tags attached, never used, or if so, maybe once. At first I was marking items at what I expected to receive, which was already hugely discounted from what I paid. Then I noticed people only offer a fraction of that. So then I upped the prices on my items hoping to get an offer closer to what I wanted to sell it for, still got lowball offers. Had one guy that put $300 of stuff in his cart and offered me $50. Another guy did something similar and offered $30. It is maniacal. I have sold a few things but that’s about it even though there are nice things in my closet. Just because I am selling something doesn’t mean I want to get 90% less than what I (recently) paid! I didn’t know until this blog that you could block certain buyers so thank you for that information! I wish I would have known that sooner. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isn’t and wanted to argue about it claiming it was too high and that’s why I hadn’t sold it. I’m in no hurry to sell it, especially not for a big loss. I would rather gift it than sell it to greedy unsavory predatory buyers that try to make you feel they are doing you a favor by essentially stealing it from you for a few bucks. I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. I could write a war and peace length description on eBay yet with posh only a couple paragraphs. Plus they only let you add 8 pics. Sounds like a lot but it’s not. eBay gives you 12. Now their postal is more than $7! I never heard of Tradesy before this blog and their shipping is $10.50 for just the label alone. Everything seems to be one hot mess. There’s a lot of room for improvement. It would be easy for a new website to come along and save sellers, and buyers, $$$$$. I’m not spending countless hours listing stuff to only get offered pennies, if that. I’m listing to make more than a few bucks!
     The ridiculous reason why!? Because my insurance deductible is too high and I’m trying to get that paid so I can get medically necessary procedures done! Absurd right. This country’s health”care” is the biggest scam.
     Posh does seem to be a big high school girl clique . “ain’t nobody got time for that” as “sweet brown” would say. Not sure how many will understand that silly you tube reference. I am willing to give deals but the gall that some have is unfathomable. 🙁 if I can’t offer a fair price for something I wouldn’t bother insulting people with lowball bs. Ugh, I could type and gripe for days on this issue! Sorry! Thanks for the venting outlet!

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321. Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you haven’t sold something because , you have two freaking days to get it out . So… if they buy it on a Saturday afternoon and your local PO is closed it doesn’t get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . I have only been selling for 4 months and I have already had a brand new with tags 34 B bra returned because she claimed there was NO WAY it was a 34 B. I agreed to let her return the item and she was reimbursed . I have had a bag removed from my closet because someone decided it was fake and reported it . Interesting how that works I thought you were innocent until proven guilty but on Poshmark you are Guilty until proven innocent . I never bothered to fight that it just wasn’t worth my time and the stress. Two days later they sent me another email inviting me to view a knockoff bag ( the seller used that term in her description ) and get it while it last. I emailed them about that and of course they NEVER replied and just removed that bag as well. They never gave me a chance to defend my bag or my closet they just removed it .
     They are well known for not replying to your emails once you get the automatic reply you never hear back from them. I decided to sell on Poshmark because I took a early retirement and wanted to do something Part-time on the side. It’s been way more time and pain in the rear then what I have gotten back. I won’t stick around much longer . I think I will check out Tradesey and maybe your idea as well . Thanks for all the threads and all the comments. L N C

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322. Just wanted to offer my support and validation of your Poshmark experience. I too had thought that it would be a good side gig when I retired. Terrible experience! I really regret ever having been involved with it. I’ve spent the last year or two getting rid of my PM inventory on Mercari (I no longer have any interest in resale). Although it’s taking some time, I am moving the inventory, and due to Mercari’s fees and shipping, I’m making more than I ever did on PM – and I spend very little time!

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323. I automatically became a posh ambassador a few weeks ago. Since then, I have SO many new followers everyday. No comments or likes, just followers. And many of them are topless men and other men in inappropriate poses. Has anyone else had this problem. Also I haven’t sold anything since becoming an ambassador. I’ve reached out to Posh to remove this “honor” from me.
     Also, coincidentally, I had a buyer of an authentic Frey Wille bracelet open a case against me. I just didn’t have the strength to fight it, so I told Posh I would take the bracelet back.

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324. Thank you for sharing your experience. I have been on POSHMARK for about a month and I am already getting tired of their sharing game,parties and also Lowballers. I’ve sold about 5 small items like fashion jewelry, etc. I have tons of New MK purses w/ tags, brand new makeup Dior, Chanel, Elizabeth Arden etc. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. I always wanted to open up and online store but I have no idea how to do that 😦 I am way behind in technology. Thank you for sharing your experience and I thank all the other people for sharing they bad experiences too. I think I am going to close down my PM closet soon.By they way I am following you on i instagram ( I have no idea what do there, I have so much to learn from … LOL ) Thank you and have a good day!!~Moni

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325. hi! if there’s anyone who can speak to this, i need help! i sold a pair of authentic christian louboutin shoes w the box and dustbags.. now the buyer is claiming they are fake.. how do i deal with this? i purchased them from realreal (who we know is overly cautious about fakes).. buyet is claiming there are “ripples” in the shoes and put up some ridiculous photos showing nothing.. first, anyone who has worn loubs in very high heels understands that if you wear a heel that high, there is stress on the heel.. i sold a pair that i had resoled and one of the undersides was definitely strained, but repaired.. it’s a huge haze, i have a dad w dementia and don’t feel like dealing w it.. if i simply accept the return without providing pics.. will i be banned from posh?

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326. Jen,
     You need to find out if they reported this to Posh. If so, they will open up a case. Then you can state your side, they state theirs and photos are exchanged. Posh will also examine the pics you posted online and the description. Then they will make a determination! They could side with you or the buyer. If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. You won’t obviously make any money but you shouldn’t get kicked off Posh. This unfortunately happened to me. And unfortunately without going into details, the garment came back to me damaged. And I had no recourse at that point. I’m sorry this is happening to you and sorry about your father. I wish you the best!!

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327. It’s finally here! I have gotten so many direct emails and messages asking me how I left Poshmark and started my own e-commerce business and I’ve finally put everything I’ve learned into an e-book. It’s called “How To Ditch Poshmark and Start Your Own E-Commerce Business!” It’s a 57-page e-book that details every step I took in opening my Shop Stylaphile Vintage store. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business

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328. Congratulations on your new book! Great idea! I’m no longer involved in e-commerce, but I just wanted to wish you success with the book.

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329. I just bought it. Reading it now. Thanks Sydney.

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330. ROFL! From page 14.
     “You certainly don’t see anyone sending $5 offers to Macy’s, Target, or Zara, do you?”

     That is just precious.

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331. Thank you so much!

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332. Thank you so much for purchasing!!!

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333. It’s true! Once I launched my store, I never had anyone send me an offer for anything on my site. I certainly don’t miss low ballers.

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334. I am SO glad I found this thread & am getting more and more disheartened by Posh. I recently sold a pair of DISTRESSED AE skinny jeans in amazing condition (I considered keeping them for myself) & the buyer gave me a 3 star rating saying that “the threads over the distressed holes were in bad shape.” Like uhhh they’re distressed jeans so they’re meant to be that way?! So frustrating & trying to not take it personally and/or quit since I have 2 more boxes of clothes coming to resell. I’ve had far more positive reviews than negative but lately a huge influx of negative when I haven’t done anything different.

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335. I found this article very enlightening even though it’s 4 years old. It just reinforced my decision to NOT start poshmark at all. But the MAIN reason I will not do posh is because of the very restrictive photo requirements. I have been selling on ebay for over a year, and am used to lots of flexibility with editing pics. If I used poshmark I would have to re-edit literally hundreds of photos! talk about a time suck!

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336. I found this article very enlightening even though it’s 4 years old. It just reinforced my decision to NOT start poshmark at all. But the MAIN reason I will not do posh is because of the very restrictive photo requirements. I have been selling on ebay for over a year, and am used to lots of flexibility with editing pics. If I used poshmark I would have to re-edit literally hundreds of photos! talk about a time suck! Hope I’m not double posting this.

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337. LOL POSH took down all my listings for no apparent reasons i’m done with this app

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338. Sorry to hear about your experience on Poshmark. I’m still selling on the site, although Poshmark fees are extremely high.

     It is a challenge since my clothing consists of very nice designer items (at very low prices) and not secondhand items, and I think a lot of people are used to buying bargain basement thrift items (which I do not sell).

     Had one lady purchase two very nice dresses, file a case and say they had dog hair in the package. I don’t own a dog, but SHE does. I was nice enough to accept the two dresses to be returned, with nothing wrong with them, and she KEPT the free gifts I sent! How low class. Really sad that there are people out there like that. Luckily there are good people too, who hopefully outweight the bad.

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339. Sorry – meant to say very nice NEW designer items, above!

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340. I have many issues with Poshmark myself,and I agree with everything you said,except for one in particular. And,although it’s possible your statement may be 100% true,I would argue that there’s no way to prove it either way & I actually doubt that it is true in every case.

     Under Reason #3;
     Then there are the pervert trolls. These are men who have found Poshmark and created accounts just so they can ask you to “model” that pair of high heels or that tight dress.

     To assume that they’re all men is just not fair & I would guess,not entirely accurate. I don’t defend the behavior whatsoever,by anybody.

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341. I would like to put my two cents in this!! I have been selling on Poshmark for 8 months now i do average to sell just over a 100 items per month on Poshmark. Yes it takes a lot of time to sell on the platform that Poshmark created, but you can sell on Poshmark for sure!!! I have only had 3 cases opened and 1 was for sending the wrong size shoes and the other was for sending the wrong color shorts both were my mess-up and i honored the return no problem at all. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. I do think Poshmark needs fine tuning and as far as i see they are still working on this site to fix the things they are lacking in. Now here comes what i think the biggest problem that i see as a seller on Poshmark!!!! Is other sellers there is so many desperate sellers that will mess with you and try to piggy back off your listings it is unbelievable. If you can deal with them then you will sell if not don’t try to sell on Poshmark you will not make it at all. I block about 20 to 30 sellers a day with ease and never look back. I am not a buyer so i don’t care to even look at another poshers closet at all. That is how you make it on Poshmark as a seller just don’t care who is selling what, and do your own thing and share your stuff only!! don’t feed into all the games that are being played on Poshmark. I learned this my first month and never turned back. Now a message to all that takes the time to read this!! Study what you want to sell and buy it as low as you can and sell it for a profit of 150% of what you paid for it and you will sell it fast. Selling used clothing for big money is a joke. I can buy $20,000 in retail for $1200 and make $2400 fast. What bank gives you that much interest on your money. I only sell new items for a reason so i don’t have all the issues that i have read on this posting. I wish all of you luck in your life and i hope those haters that are reading this stop the games on Poshmark. If you come to my Closet and start the games i have learned so much on how to steal your buyers i will do it! so come on down and give me a reason to put you out of business fast. Like the old saying don’t do what you don’t want done to you.

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342. Drinks on you!

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343. I have never in my entire life of purchasing on line seen how lazy Poshmark sellers are. 90% of them post one little photo of a piece of clothing, just the top usually, NO OTHER PHOTOS, no measurements, no condition information. I am a seller on Poshmark and I provide many details for the items I sell. Why doesn’t Poshmark oversee their listings and make it mandatory to post several pictures and provide more information?

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344. I just created a poshmark account wanting to make some money, but now I am very scared. The thing I like about poshmark is how you don’t have to create a paypal or venmo to receive your money. I don’t like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. On poshmark you can opt to receive your money by check, which is something that really attracts my attention. I am scared to list my stuff. I don’t have many followers and I’m new to selling online. I have never bought anything online, ever.

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345. Poshmark is a mess. Scammers everywhere, and the fees are much too high. Sad.

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346. People who are used to buying fast fashion junk (and Zara is definitely fast fashion, cheaply made junk) need to stop making lowball offers on quality designer items. Seriously.

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347. Great article and thanks for sharing. If you don’t mind me asking, how did you get your traffic back to your site? Did you have pay a ton of money on SEO?

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348. Disappointed in Posh. I lost money all because of the shipping cost… Instead of gaining, i lost.. it wasnt fair.. I shouldve known my selling strategies & get to know the app well…

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349. Jessica, you’re not the only person that has happened to. Don’t beat yourself up! I did the same thing when I first started selling. You live and learn!

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350. I just quit Poshmark for the SAME reason. The buyer not only lied but harassed me endlessly and they sided with her and refunded her money. Thank you for making me feel I was not alone.

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351. I was on Etsy for four years, sold 1500+ items, all it takes is one bad apple customer to complain and shut down your shop permanently. I guess they didn’t notice over 1000 good reviews and complements Then on eBay they made a computer glitch and even admitted it Was their error,got shut down my shop as well even though I called three times they never fixed the problem. The first call took an hour and a half. My daughter suggested I go to Poshmark and my criticism besides the constant socializing which is not my cup of tea, is they charge too much for postage in general, and you can’t call them that I know of. They expect everyone to be techies, I don’t have a printer and they require a printed label. This delays my shipping time. I wrote out almost 2000 labels on Etsy by hand. Do you think we should go online independently like you did if we are much smaller business? Thank you so much

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352. Wow! The issue I have is people not taking their items down when they’re moving and don’t take in consideration that we have to one wait for our item then most likely don’t receive it and have to wait on our refund which pisses me off! Then it seems as if only certain people share certain people items. Customer service sucks as far as them rep-emending these people for doing this. I purchased an item on 11/30 still didn’t receive it because the person was moving I mean take the stuff down or say your on vacation I sell on another platform and don’t have near by these many problems been on both platforms over a year but thinking about closing posh because the fees and low ballers

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353. I just came across your post – same thing here for my too. I just shipped out a new, unworn item to the buyer who obviously decided they didn’t like it and claimed it was worn and with pilling! I did NOT list it as new because I had removed the retail tag – but did note that it was unworn and provided loads of photos. I document all my listings with REAL photos, measurements (actual measurements) and answer any questions. I accepted a real lowball offer for the item in the first place, but I couldn’t believe it was happening to me! I responded to Poshmark yet there was absolutely no support from them at all. Turns out this ‘buyer’ is someone who resells the same type of item I sold her…and I’m wondering if she felt she couldn’t get as much of markup as she wanted so she decided to claim it was ‘used’. I’m so livid. I have a closet of very hiqh quality clothes and shoes – mainly Italian – and I’m practically giving this stuff away for free on Poshmark. I have no idea where else to sell it though – I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection?

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354. Maria, have you tried Depop?

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355. I haven’t! Haven’t heard of it (must be my age)! I’ll check into it now. Thank you!

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356. I was a fulltime seller on ebay from about 2003 until 2007. I sold lots of things that came as distressed inventory from a huge metalworking tooling company, industrial supply, tools, clothing. I sold luggage, clothing, measuring equipment, lathes, air compressors….about $250,000 of sales a year my company did on ebay. This is when they still owned Paypal. They would shut down our paypal in a heartbeat if buyers complained. WIth NO ONE to pick up the phone or respond to emails. Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? They always said “work it out with the buyer”. This is because they realized there was NO $$$ in providing customer service. Gradually ebay swerved everything in the buyers direction. NO sellers response to feedback anymore. Free shipping AND returns. A punitive feedback system totally biased towards the buyer. They chased the small sellers who built ebay out. They needed to compete with Amazon, and the money they made on small ticket items wasn’t worth getting in the middle of a dispute over. Well the folks at poshmark know the same thing. There is no money to be made getting into the middle of a dispute. Yesterday after being a buyer on Poshmark I decided to start selling some items. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. Almost not worth trying to sell. I took great pictures, described the item honestly, even a picture of the label and took size measurements and posted them. Only to get a no reply email from Poshmark that my jacket was a counterfeit, and the listing taken down. As if anyone living in the United States could make money off a vintage, used, faux leather jacket, and would bother to try to sell one that was counterfeit. I responded with an appeal email, which I am sure they will get to sometime in another dimension, let alone within the decade. Even ebay did a better job. When I came to the realization they were at best as bad as ebay, that is when I deleted my account. It was a complete waste of my time. And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark.

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357. My quick thoughts re: selling online. Unless you can actually make it your full time job, it’s best to just sell your clothes in person or by mail and be happy with whatever you receive. I live in NYC so I have plenty of consignment and resale stores at my disposal. For things I really care about and are easy enough to list, then I will use eBay because the 10% commission they charge is reasonable compared to every other platform and it’s been around the longest so I feel comfortable using it. I’ve been selling on eBay off and on for the last 15 years and it’s just extra income for me. For other nice things that I don’t want to deal with, I use The RealReal. I get a lot less than doing it myself on eBay but none of the hassle. I don’t like the idea of shipping designer things over mail, so I drop it off at their consignment office. This way, the responsibility to ship it to their warehouse is on them. For everything else, I use resale stores like Beacon’s Closet, Buffalo Exchange, Crossroads. I try to clean out my closet before a new season starts, because that’s when those stores are hungry for inventory and will be less picky. I try to gather up really large bags of things in great condition so it’s not a waste of my time taking the subway and waiting in line (pre-pandemic, now you have to make an appointment or drop off and come back later). I’ve been doing this long enough to know which stores will likely buy what (every location has a certain taste or vibe or customer it’s geared towards so I try to go to the right locations for what I have — e.g. designer vs non-designer, hip/cool stuff vs regular stuff, vintage vs contemporary). During the pandemic, I haven’t wanted to deal with all the time wasted selling to these stores in person so I’ve just been mailing in things that I don’t care about. This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they don’t take they’ll donate unless you’re willing to pay to have them return your stuff, so I usually just wave goodbye. Although, sometimes I wonder who the buyer is because they pass up a lot of really good things (nice brands, in great condition, in good styles). I will only ever use Poshmark to buy because the prices are great and the variety is nice because sometimes eBay doesn’t have any listings for a particular item I want but I can’t be bothered to sell on Poshmark and this post confirms it. I don’t have time for “social selling”. No thanks.

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358. I listed an authentic designer purse,
     My first item ever listed.
     I received an email stating it was removed because it was counterfeit! I am still highly insulted and offended! I do not own anything counterfeit and am appalled that they falsely accused me of such an absurd accusation! I’m done with them!

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359. I agree! I had a girl give me a terrible rating for “ shipping time needs improvement. “. She ordered on 3/15, she RECEIVED the item on 3/19. From across the country. Lol. I did write her a comment and called her out on it. Unlike me, but I’m over it. Meanwhile her average ship time says 8 days, mine says 1 day… soo…. blah. Thanks for making me feel better about my over reaction! 😂

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360. I unfortunately ordered on Poshmark on two occasions. Both times the sellers did not ship at all. This last time I ordered was past the 7 day mark and Poshmark would not let me cancel it from their website. The Cancel Order button never appeared at the website whenever I tried to cancel. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. It has been past the 7 days. I really need to cancel it because I made a mistake in ordering. I realize Poshmark customer service is very rude and do nothing to help! I will never order on Poshmark again.

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361. Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. I moved away from it a while ago, & now I’m just deleting my account as well. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. It’s great for the handful who do make money but it’s antiquated in its design and their cut is highest I’ve encountered. Aside from having no personal interaction with sellers, backing up sellers, and even posting there is a time suck.
     Glad you found a better way loved your article!!

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362. i agree: i refused to give ebay my bank account or ss number so i quit selling there. posh is crap. high fee’s and noone is serious.

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363. Hey there friends 👋🏼 I don’t exactly want to say that I’m glad I came across this blog/platforn, but it has without a doubt helped me to verify my personal issues with these so called trolls, and shed some more light on the recent 2021 downfall of many of Poshmark’s user’s morale. I cannot bring the fact that this harrassnent is still very sadly still happening in 2021 into light without mentioning that I am very appreciative and thankful for Poshmark’s compassion, and their quick, and effective response to the severe harrassment I was receiving. I’m very sad to learn that this type of behavior from certain negative and hateful users has been going on, unaddressed, as far back as 2016, and it’s still happening! I am sincerely hoping that with the recently increased success of the customer service team, that we will be successful in getting our Poshmark back to the way it was meant to be with perhaps some more appropriate commission fees.

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364. Oh wow! So happy I read this! I just opened my closet on Poshmark exactly 2 1/2 months ago and although I’m doing great, I feel like if I do step away from the shares and the parties etc… that my sales also decline as well. I have also been on Poshmark nonstop as well since starting my own closet. I am thinking of going back to EBay but haven’t sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! Any other places I can check out? Possibly Mercari? Thanks!! xo

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365. Hi Ashley! I would recommend starting your own Shopify store or selling on Depop.

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366. I started on Posh and left, due to constant issues….I’ve been on Mercari since 2015 and like their platform much better. It’s not as social as Posh and people can’t comment under items (dm only), so you don’t feel like you have to be there:) Mercari is also quicker to respond when there is a problem. I haven’t had any major complaints, I do research the buyer or seller before doing any business with them….I have also tried Depop, but still fairly new there. If you have vintage, those items seem to sale faster there. Good luck!

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367. Just a tip… I photograph EVERYTHING as I’m packing each item. I reshoot the item before it’s wrapped, I have photos of the item next to the shipping label, and at every step in which it gets packed up. I prob have 20 photos of every package. They’re not gorgeous, staged photos – they’re photos for record. It slows you down a little, but it has saved me on enough occasions for it to be worth it. Look out for your money. You earned it.

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368. Been on Poshmark since 2019. There are so many positives. Unfortunately, the cons outweigh the pros

     PROS: I sold a lot, barely any return or issues with sales or buyers. Out of nearly 2000 sales, 99.99% were 5 stars, they deposit $ very quickly & great social environment.

     CONS: Their customer service is horrific, no phone service, insane lowball offers, buyers not accepting, the 20% fee, their email responses are comical, they look at the subject and copy & paste a generic response. But, until recently, I overlooked those negatives.

     So why do I have one foot out the door? Ever since they IPO’d, they are desperate to increase their membership, and even more concerned about their sales numbers. Without exaggeration, 8 out of 10 new members are counterfeit scammers or spammers. Oh, and all those sales of counterfeits amount to ‘sales growth’ and the 20% fee on each of those sales adds up increased revenue. Great for Manish to report quarterly.

     Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. If and when they finally remove a listing, they do not suspend the account. Who do they restrict? Their top sellers that call this activity out. They keep threatening to suspend me if I dare comment on those counterfeit listings or if I dare warn the unsuspecting posh user that the item is fake. Their reason? I’m “breaking down the sense of trust and integrity” on the app. Got that? 😊 What they really mean is ‘exposing’ this activity breaks down the trust and integrity of users.

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369. Your story is nearly identical to mine just about 4 years later! Nice to see their priorities still haven’t changed!

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370. I completely agree! I seemed to have a streak of 4 rotten customers, one was an obvious scammer that pm allowed to go through anyway. I felt like there’s a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. I’ve had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). Another complained the item reeked of cigarette smoke, likely from the box I used as we don’t smoke in our house but the box was sitting in our mud room which we sometimes smoke on. But regardless, the heavy discount, free gift, fast shipping and neat packaging was not enough? Seriously, these people except garage sale prices with high end department store quality. It’s enough to make you really irritated, if you’re that picky you could always try asking or leaving a comment warning first that you’re going to be that particular and will act like a miserable brat when your never used $120 retail item you bought for an offer of $18 smelled either too nice or not nice enough! SMH 🤦‍♀️

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371. Hi! I came across your article, and I’m so glad I did! I’ve used eBay, Poshmark, Mercari, OfferUp, and now Facebook Marketplace as well as Tradesy. I think every platform is catered to a specific customer; however, you find low-ball offers on most of them. Surprisingly, eBay is the one where I haven’t gotten them. On FB I sell more items and the fees are great. The only thing is that people are looking for extremely inexpensive items. Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. That’s ridiculous!
     I stopped posting on PM because of their crazy 20% fee and poor customer service. I only once had an issue and thank God it was resolved on my favor. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah… she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. She was rude and not what I wanted to deal with. She technically wanted to steal my boots! They didn’t smell bad, I kept them in a nice box, just like I do with my shoes, and I did take pictures of the signs of wear. Finally Poshmark voted in my favor and the story was over. But it got me very upset.
     I would like to start my own online store, I just would like to know how you do it in order to make it discoverable. Like eBay and PM are platforms that people go on to shop, but how can I get my online store in front of potential customers?
     I appreciate your feedback!

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372. Hi Diana! I get these questions so many times that I wrote a book and put everything I’ve learned over the years in it. Here’s the link: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business

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373. As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. At the same time, I do not have time to hunt through numerous platforms when I am searching for a vintage pair of Z Cavariccis or Betsey handbag. I’m so sorry to hear that PM does not treat sellers fairly. It also explains why there are so many listings with unanswered comments, so all of these stories help people like me understand. Best wishes to you all, and thanks for listing great items.

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374. Reading this helped me so much. I was beginning to think I was going crazy. I did not put a lot of things in my closet because I wanted to see how it worked. There was an issue with a wonderful jacket that I sold to someone. The label was undeliverable. Poshmark never read my emails. It was obvious from the few responses that I received. I am certain the support is not from inside the United States. The responses are way off the mark. I emailed many times. No response. Out of the blue they sent me another label. I shipped it. I can not get the money for the sale. It has been pending since August 17th. The order was delivered and accepted. I even spoke to the buyer via message. Because they provided a different label they have somehow messed up the payment, but no one will help. It is only $65.00 and I am glad it was not one of my very expensive items hat I have not listed. I even scoured the internet and found a phone number. Surprise – the voice mail is full. I did come across many people who had problems with support. Once I finally get my payment I am shutting my closet down. It has been countless hours of trying to fix a problem I did not cause and Poshmark will not help. I do think I will send the information to the news outlets. You never know ….it might get some traction. Thank you for sharing.

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375. Thank you for the post. I am a Buyer and they want me to sign up for an account… I am not interested… I buy things and just use PayPal and have used a number of emails but now it is to the point I can’t order anymore unless I “sign up”… oh well, so many sellers are missing out (think I have four pending “purchases”… PayPal already processed but PM just sends me an email to “sign up”…. ugggg…

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376. Thank you for this post. As a seller I wish I had seen this before I was scammed by a buyer. I am completely disappointed and how PM has handle the situation and will not sell on their platform anymore. I hate they have a buyers protection in place and not a sellers protection. They fail to realize if it wasn’t for the sellers they would not exist it’s not the buyers keeping them afloat.

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377. Great information!! Thanks for sharing!!

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378. nice

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379. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. I sold a few things right away and was happy about that. Then I started selling higher priced items and didn’t realize the fee went up to 20% for those items. I also didn’t like that the shipping was the same price no matter the item was. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. So then I would have to lower my prices to make up for the exorbitant shipping. Also, I had to raise my prices to make up for the fees so I couldn’t really entertain offers. The pricing model just doesn’t work for me. I guess if you get all your items for a $1.00 it’s worth it. I also don’t like that they want you to spend hours every week on the site “liking” and “following” others. While in theory that is great, I really don’t have time to keep doing that daily.

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380. I have been having these same problems ! When I first started I loved it but now with the “Low Ballers” or people asking a million questions even if it’s the middle of the night, I’ll reply ! I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask …. Well the women purchased this brand new dress from me an I mailed it out on the same day as she wanted it for a weekend party .. so I went above an beyond an she received it an on the 3rd day she opens a case against me claiming that the sizing wasn’t right an it couldn’t of been a size Large 12-14 , an wanted her money back ! Mind you she sends a photo an no disrespect ladies but she was more like a size 18-20 … definitely not a junior large ! My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? I like people to be sure an she said it will fit just mail it to me ! Well Poshmark authorizes the RETURN !!!!! Which by the way , Do you know how many times I’ve bought an received items from sellers on Poshmark only to receive them an find they DONT fit an I don’t hold they against the seller an I have to repost the item to sell ! That’s the risk of shopping online !! Here’s the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! So I’m out $50 an a dress I can’t resell as new an haven’t reposted due to the snag in the dress !!! The lady gets her money back an I get back a dress drenched in perfume An a snag in the brand new dress !!! Now ladies if you ever worked retail in a clothing store , you always have that repeat custom that comes in the store buys an outfit an wears it out an comes back to the store to return an outfit she wore !!! An that’s what this women did !!! But I am the one that got screwed an I did everything right !! But Poshmark sided with her an that’s total crap ! I’d love to learn how to start my own online clothing store !!! I already buy from wholesalers so if I could learn to do my own business an save the 20% fees or just deal with the headaches I deal with daily on Poshmark , SIGN ME UP PLEASE !!! I’m down RANTING now AN I’m glad it wasn’t just me deal with this stuff ! It has definitely gone down hill an I feel like I don’t get much sleep cause I’m trying to make everyone happy an that part I love just not all the other crap !!

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381. I had the worst experience on Poshmark. I’m new to the site. I sold a tech item and the buyer claimed it didn’t work. It was brand new!! When I received the return, Poshmark states on their site I can dispute it if it’s not the same item returned. So I thought ok I’m safe I’ll turn it on and prove that it works. And I did. I sent them multiple pictures. And guess what? They gave the buyer back the money. And I no longer can post it as new. I don’t understand how they could do that when I sent them pictures and videos that it works.
     Can anyone suggest how I can get my money for this? Or a new platform to use?

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382. It works both ways. There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. I will now only buy on TheRealReal.

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383. I agree. I’m actually leaving PM this week. As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. Also, I take measurements and always post. Everything is dry cleaned before sale and I’d never sell anything with any noticeable issue – and I check thoroughly. Yet I have people who offer me $6 for a $200+ item and then send me a comment to bitch when I explain why I cannot accept. As a buyer I’m very frustrated now – with sellers who post but never provide any detail of the items (when it only takes a second to measure), those who send damaged goods and those who take my money and never ship at all. I’m going to give all my remaining active closet to good homes at the end of this week. I know they’ll be appreciated and, as a buyer, I’ve just learned to be more discriminating.

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384. After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. Best I can tell, the rings were bought from a Chinese site for $1 – $3 each and sold for around $200. I’m trying to get my money back and I’ve warned Poshmark about the seller, but they’ve not commented. Also, the seller seemed shocked and said she’d get back with me. Yet, I’ve heard nothing. I’ve got everything documented and the evidence shows very clearly the cheap rings are the same ones sold on Poshmark. I hate that people are being scammed and the sellers appears to have made a few thousand dollars.

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385. I quit Poshmark a couple of years ago, thank god. After a couple of year’s hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits.

     So much has not changed. Sellers continue to tie themselves in knots trying to figure out how to maximize sales on this platform, as everything about Poshmark is clouded in a mystery and ineptitude that keeps its user’s chasing.

     Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). They openly discuss their light assets model carefully avoiding any discussions about the pitfalls: https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript

     Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. Poshmark is such a joke of a business. I’ve never been able to understand how people don’t see through all this ridiculousness. Time will put this poorly conceived and terribly run business in its proper place.

     The time I spent on the Poshmark subreddits shows that there’s still a tremendous amount of denial among Poshmark’s most entrenched user base. Poshmark is so fortunate to have this base. The carrot they hold out in front of these users continues to mesmerize. What’s really unfortunate about these subreddits is that there’s no option for a critical discussion that cuts to the heart of the matter, which is that Poshmark is a really poorly run business.

     Sure there’s a ton of complaining and trying to figure out what the business is doing, but there’s no real pushback from the community. It all like someone who’s in a terrible marriage but isn’t willing to leave. After a couple of weeks I grew tired and depressed from following these communities on Reddit. So dysfunctional.

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386. Omg, I happened on this article and I’m in tears. I daily battle staying on Posh. I’ve been bulkied, support is crap, people can not respect its not a garage sale, and I “work 20/7 to make sales; huge tine suck. But, I’m stuck. Depression doesn’t even cover how I feel. I don’t feel I have the confdence to start anything emse though. I have Traumatic Brain Injury, put so much time and money into Poshing. Maybe I should just take all my inventory and have an awesome bonfire at the beach. I’m a slave to Posh, a cog in the machine. They do CCO and other “opportunities” that are NOT opportunities, it’s how posh makes more money, not us so don’t fool yourself. Going to the beach soon.

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387. I’m with mdbd Feb. 24, 2022. I gave up on Posh selling after 10 days. I took all my items (some cost $495.00 NWT’s to my neighbor). Twenty items I don’t have to discount -90% off and still have unhappy people. Selling is not for me. To all that are good at it—you have my respect.

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388. This is a fascinating article and comments, and now I join this club! I have been an occasional Poshmark shopper (I shop ALL over online, wherever I find what I want at a fair price and I never lowball anyone). I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. Sold a couple of items and then had the brainstorm – HEY! Why don’t I also try selling on Poshmark? Posted my 5 items and all sorts of people started following and sharing me and I immediately sold one item. Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they don’t do this BEFORE a new Seller posts stuff is beyond me).
     I should explain that I am an older lady (older but sharp) and I have a desktop computer and a landline phone and I DON”T USE A CEL PHONE. Hate the damn things. I’m not going to bother with texting. My computer is all the tech I need. This was not any kind of problem with any other online selling site. but Poshmark has some algorithm system where after you have gone to all the trouble of posting your items, THEN they start their verification process when you go to print your first label to mail your item, and all they keep sending you is mobile info to get a text message. I must have sent them 25 messages explaining that I do not use a cel phone and cannot get texts and to verify me an alternate way. I might as well have been talking to the wall. I have come to the conclusion that: 1) they are run by bots and no real people work there, 2) if they DO have real people, they are all 20 years old and complete idiots, 3) Elon Must just bought them and 4) regardless of the preceding suppositions, their customer service by ANY definition absolutely SUCKS ROCKS. Now I think they are one of the WORST online selling sites. Decent customer service is a key factor no matter if you are a Buyer or a Seller.
     So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if she’s interested in my item. If not, oh well.
     I’d been wondering about selling a lot of my stuff online (I’ve got a LOT of beautiful clothes that lifestyle wise, I have no need for anymore), but after reading everyone’s comments here, I see none of us are really having any luck. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to – and you can’t trust THEM either. I had one of the BEST years ago but the owner is gone now and times are very different. So I don’t know what I will do with all my stuff, but I’ll figure it out.
     At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time.

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389. I opened up a store just to down size. I agree with you 100%. I still have my store but I don’t do anything with it. The 20% is way to high. The short version. My 10yr old just bought a DVD under my account. Postmark’s used my redeemable points. I received a movie in the mail. He was unaware that he bought anything. I’ve been going round and round with them. I just got a response that basically said oh well. I looked on line and it’s illegal for a minor to do this and them not do nothing. I wrote back to Marisa and copied and pasted the article then I concluded with do you really want me to sue you over $24.17. It’s the principal of things. I also have an ebay store. They are getting just as bad. All I want to do is make a little extra money without donating. Thanks for listening to my 2 cents.

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390. I haven’t read all the comments, but I suspect most are from a seller’s POV. Let me share a buyer’s story.

     I’ve only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. I came across a pair of boots I liked, not quite combat boots, let’s call them Combat Lite. They were priced at $5. Quite a deal, but not shocking, given some of the buys I’ve picked up on various platforms. The catch was all the seller’s rules. All $3, $4, and $5 items must be bundled. No negotiating, do not make lower offers. No bundle may exceed 5 lb., she didn’t want to pay the additional shipping.

     Fine. I can deal with that. I select 8 items, and while I’m reading the descriptions, I spot little blurb promising $5 off if you buy 5 or more items, $10 off for 10 or more. Great, think I. I lost a lot of weight recently, and have had to replace virtually my entire wardrobe. Every penny counts at this point. I make my bundle and place my order, figuring that the $5 will be deducted from my total. It wasn’t. Okay, I figure, this has happened a couple of times on eBay, when a promised discount wasn’t calculate automatically. The seller just sent me a refund for whatever amount was in question. That didn’t happen, either. Whatever. Eight items for $40 bucks, it’s all good.

     Then my package came, and one of the tops was all pilly and had several small holes in it. I contact Poshmark to initiate a return and submit my photos. Next thing I know, seller is saying it looks like someone (me, presumably) but the top with scissors. Um…no. If I didn’t like it, or it didn’t fit, well, I knew the rules when I made my purchase, and would have just passed it along to a friend or something. But undisclosed damage is unacceptable. I also told the folks at Poshmark about the discount thing. (The seller, the one who said no offers would be accepted, remember her? She had told me that if I wanted the $5 off, I should have made an offer for the bundle that reflected that!)

     To make this story short, Poshmark ends up telling me they’ve reviewed my claim, and that I need to return the entire order within two days. The entire order. I had told them I was happy with the other items, and only wanted a refund for the damaged top, plus the money off that was promised in the description. So now, I have to decide if I want to return everything, or keep this stupid rag that I wouldn’t even donate to Goodwill. It feels like I’m being punished for having the nerve to request a return at all.

     The rest of my experience so far has been good, and I’ve found some great pieces, but this makes me think I need to stick to eBay and The Real Real, whose customer service is flawless. In addition, of course, to checking out your shop.

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391. Thank you for your story, glad to see I am not the only one.
     I had just joined Poshmark and there were technical issues with the very first item I listed, and things went downhill from there. I had a scammer attempt to scam me, of course the comments that were there are now gone, my response to the attempted scam is still there. I am told I violated the prohibited item policy with no explanation of what part I violated or why there were 100s of like items listed, I was accused of selling counterfeit items, and I was restricted so I couldn’t correct any issues even if I knew what I was supposed to correct, which I didn’t. Poshmark could not be bothered to let me know how to prove there wasn’t any counterfeit, could not be bothered to let me know what part of the prohibited items policy I violated, but you could surely ask me to police their site and report back to them (tell on my “neighbors”). I have sent several emails with no response.
     This has been the worst experience that I have ever had on a marketplace, and I will not be a part of it. I already have an online store but traffic is slow so I use market places to supplement.

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392. I am new to Posh as a seller.. I have only a few items listed. Bought plenty. I listed a pair of white gold earrings. Got a hit. And of course was excited. The buyer asked for an additional pics to a phone number. Continued with loved my listing and had to purchase threw the posh app. All good I thought.
     Continued with…..HE …. His payment was declined. I needed to activate my Posh account.
     Still being excited…..and thinking this person sounds like they know about this process.
     He asked me to contact Posh at POSHMARKMARKETONLINE@MAIL.COM
     Which I did. They advised me to purchase an American Express card at a sore ( or faster on line with the link they provided). Went to a local our market and purchased a cc for $500.00. Sent a photo for the card and receipt to the posh market web sight. As advised. Then the buyer wanted a snapshot of the reply from Posh. Which I did…
     Naively…….
     Long story short. The buyer got me for $1000.00…….
     Posh did noting when I informed them , VIA Customer Service.
     I ask for help. Kept all the correspondences etc. from/ with the buyer.
     Does anyone out there know where I should turn to next to recover some of my losses? Or how to report this scammer.?
     So disappointed. I apologize to all you good Poshers….I’m done!!!!!!
     Mi

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393. Oh my goodness, I’m So very sorry this happened to you, but unfortunately it’s a common scam. These trolls try whatever they can to see if a person will go through with whatever they ask. Sadly, this happens all the time and Some scams are pretty sophisticated. If anyone wants additional pics in the future, always upload them to your listing so the scammer has none of your personal phone/text/email. Once they do, whatever they do next is all hidden from the PM app so Posh has no liability. I suspect PM will do absolutely nothing to help because they will say the email was not theirs (which it wasn’t) and that everything was done via a scam email. (Which it was). PM will never ask you to do anything like that so they won’t be found responsible. Sadly anyone can make a PM account and troll for people to steal from. The PM “email” they gave you belonged to the scammer, and any reply they made was not actually PM, so PM will not be able to do anything. I wonder if a lawyer could track them down as it seems like it falls under cyber crime, but that may cost more than the $1000. Perhaps you could find one that does a free consult to see if it’s worth pursuing, but sadly I am not sure anything can be done. I feel so bad for you! There’s lots of good buyers out there; I’m sorry the first experience you had was with this piece of trash.

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394. I’ve had most all of the same experiences with Poshmark as most of the reviews I’ve read. I had a creeper that wanted pics of my feet in heels and flats ( I have a beautiful tattoo on my foot), Poshmark Support did nothing, I had to block user. I’ve had to wait to receive monies owed for the same reason, was delivered but purchaser never accepts. Boy talk about LOWBALLERS,.. I’ve offered up pieces in shows for $5 ,in which case you are losing money, and buyers don’t even want to pay that. I made an accidental purchase during a show ( my puppy jumped in my lap causing me to hit the bid button accidentally, I expressed the accident immediately to the show and seller, it never showed up as a purchase so I couldn’t cancel, the first thing the next morning the package was already shipped and Poshmark made me complete the purchase so I got stuck with a cotton summer skirt for $51 (completely not worth what I had to pay for it) that’s a 2X and I’m a side S-M, 6-8-10 pants… I sold a Kate Spade eye glass holder (I was new to Poshmark then) to a buyer for $6 and she complained to support that it had a stain on the inside which was NOT true, all of my pics showed the condition but they sided with her and she kept it but didn’t have to pay for it… Really?? Over $6…. The 20% fee is ridiculous !! I’ve been looking for another venue to sell as well and this could be the answer !! Thanks to all of you for your input. I felt like I was alone in this but now I see that I’m definitely not!!

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395. Had a horrible few experiences with posh lately.

     A few days ago I wake up to 2 emails saying that two of the designer shirts I listed were taken down for being fakes or suspected fakes. Now mind you, the day before a posher comented on one of these shirts asking for a picture of the wash tag ( which was already in my listings pictures ) so I knew right then and there that this posher was just one of the hating types, so I never responded to him. I know what happened, he most definitely reported the shirts as being fakes because he was a jealous hating troll, which there are a ton of on PM. So now I’m freaking out. Because I have never purchased or sold a fake thing in my life. The email also stated that if I attempted to sell fake items again that I would be punished by getting banned. So I attempted to reach out to pm. You are so right about there nearly non existing customer service. IT IS TERRIBLE. So I calmed down after a few hours, then I received another email saying another shirt of my was removed and that I was temporarily banned. So I go on to my account and a notice from pm support pops up telling me a I had to sign this waiver about swearing to never sell fakes again or else I would be permanently banned. I was so furious after this that I wanted nothing to do with this disgusting biast platform any more. What gets me is how are poshers allowed to destroy someone else’s name just be reporting them off of false accusations? Posh it’s self did absolutely nothing to reach out and find out if what I was selling was real or not so how the heck could they even know ? It’s just wrong in so many ways and our job as critics need to bring companies like this to light so something can get done about it.

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396. I just started selling on Poshmark and someone bought my Tory Burch tote and I ran right out to the post office to ship it immediately and guess what, they received it 5 days ago and I still haven’t been paid. My payment is still in pending mode. I’ve written to Poshmark a couple of times to no avail. I will no longer be doing this.

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397. Nothing has changed in eight years since you first published this article I’ve been trying to get in touch with support for five days because I am unable to list or buy anything for no reason and I have stacks of clothes. I’m trying to list their customer service is the worst, and I am now deleting my profile and hoping to find another platform in order to sell from

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398. Poshmark is such a Scheister Company! Do yourself a favor and stay away from these tricksters they will bring you frustration and misery in the long run! 😤

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399. Poshmark is still letting this seller scam people. Below is one recent example (there are more).

     She has sold many of these rings for $199.00 and up. They can be bought on Wish for $2.89. Same ring I got scammed with (I should have known better). I was able to get a refund credit after proving the ring was fake. I can’t believe Poshmark continues to let someone sell fake junk as real.

     Note: Look at the Poshmark images for the ring post and you’ll see there is a screenshot from the Wish item description. Wish even states the ring is stamped 14k!

     Wish listing: https://www.wish.com/search/14k%20white%20gold%20natural%20saphire/product/5785b67732995b170828b906?source=search&position=3

     Poshmark listing: https://poshmark.com/listing/NWT-14k-WHITE-GOLD-SAPHIRE-RING-5d890c2219c1573ed2cd6dd7

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400. Been on Posh for ten years. Siding with the buyer is what they do and I had two upset me greatly with their lies. Still on Posh even though their cut is like the mob.

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401. I had no idea that Poshmark was a social media app. I just thought it was to sell clothes. I bought a few things the other day on Poshmark and then I got inspired to list a few items. I was hit with follower after follower and I didn’t understand. Then I was told that it is what you do to build up your clientele by adding followers but arguable a waste of time. I don’t understand why people enjoy spending a lot of wasted time doing all of that. I just wanted to have fun selling clothes on a popular site but I see now that it really is a time sucker and I’m going somewhere else to have my simple fun. I’ll shop on it but I don’t want to sell on it. It’s very strange to me.

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402. I started Poshmark during the pandemic and until the end of last year I was regretting it. I have invested money and lots of time for my sales to dip. I constantly get low ballers and it is becoming a norm because of those sellers who sell items for $3.00. Waste of time and money. I hate the live shows because ever since my sales have dropped tremendously. I am not surprised about getting cases became most of my items are new or nwot and to someone they will find an issue with the item or pretend to have never received it. Unfortunately I am giving in on lower offers because I want my inventory to go down.

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403. I left eBay to give Posh a shot. Trust me in that selling and eBay is probably as bad if not worse. Ive been on eBay since around 1999 and every year it gets more and more like Amazon and scammers who buy and the eBay automatically sides with them. Not sure what site is actually decent anymore 😦

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